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Parts › PartFinder › Kaivac No-Touch Cleaning (NTC) (2026) › Operator manual
Form MANUALNTC_ONLINE-, Rev. 2026
Kaivac · Cleaning machine

Kaivac No-Touch Cleaning (NTC) (2026) Operator Manual

MANUALNTC_ONLINE- Rev. 202641 pagesKaivac No-Touch Cleaning (NTC) Operator's Manual (2026) (KV1250, KV1750, KV2750)
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COVER

OPERATOR'S MANUAL NO-TOUCH CLEANING®

©2026 Kaivac, Inc. All rights reserved‌‌​⁠​‌​⁠⁠​‍​⁠‌‍⁠⁠‌⁠​​​​​​​​‌​​​‌​⁠​​​​​‌​⁠‌⁠​⁠⁠⁠⁠‌‌​‌⁠​‌‌⁠‌‌

MANUALNTC_080525

Line drawing of a Kaivac No-Touch Cleaning unit with two tank openings on top, a coiled hose, a tall wand with a brush head attached, and wheels at the base
Source: Kaivac No-Touch Cleaning (NTC) (2026) Operator Manual MANUALNTC_ONLINE- Rev. 2026, page 1, used with permission. SES ref PF-Q6H6-ZQFV‌‌​⁠​‌​⁠⁠​‍​⁠‌‍⁠⁠‌⁠​​​​​​​​‌​​​‌​⁠​​​​​‌​⁠‌⁠​⁠⁠⁠⁠‌‌​‌⁠​‌‌⁠‌‌
No-Touch Cleaning (NTC) (2026) MANUALNTC_ONLINE- (2026)Page 1 of 41
KAIVAC LIMITED WARRANTY

Kaivac Limited Warranty

In short Kaivac warrants the Products to the original purchaser against defects in materials and workmanship when they are used and maintained per Kaivac's instructions. The page lists the warranty periods, the remedy Kaivac provides, and the exclusions.‌‌​⁠​‌​⁠⁠​‍​⁠‌‍⁠⁠‌⁠​​​​​​​​‍​​​‌​⁠​​‌​‍​‌​⁠⁠‌⁠​‌⁠‍⁠‍⁠​‍​‍⁠⁠⁠
  1. Limited Warranty. Kaivac warrants to the original purchaser that the Products will be free from defects in materials and workmanship when properly assembled, installed, operated, maintained, and stored in accordance with Kaivac's instructions and recommendations (the "Limited Warranty"), subject to the exclusions and limitations set forth in this Limited Product Warranty.
  2. Limited Warranty Periods. The applicable Limited Warranty periods are as follows:
    1. TANK AND TROLLEY LIMITED WARRANTY. The vacuum tank and trolley components of the Product are warranted for a period of Five (5) Years from the date of purchase.
    2. VACUUM MOTOR and PUMP LIMITED WARRANTY (excluding Battery). The battery interface and related components (excluding lithium-ion batteries), vacuum motor, and pump are warranted for a period of Three (3) Years from the date of purchase.

      A Limited Lifetime Warranty for the OmniFlex vacuum motor is available to customers who purchase a Kaivac chemical subscription concurrently with the initial purchase of the OmniFlex unit and maintain the subscription without interruption for the duration of ownership. Eligibility for the warranty is conditioned upon the exclusive use of Kaivac-supplied chemicals in the OmniFlex unit. Any cancellation, lapse, or discontinuation of the subscription will immediately terminate the Limited Lifetime Warranty. Compliance with the requirements of the OmniFlex Limited Lifetime Warranty shall be determined by Kaivac.‌‌​⁠​‌​⁠⁠​‍​⁠‌‍⁠⁠‌⁠​​​​​​​​‍​​​‌​⁠​​‌​‍​‌​⁠⁠‌⁠​‌⁠‍⁠‍⁠​‍​‍⁠⁠⁠

    3. LABOR LIMITED WARRANTY. Labor authorized by Kaivac and performed by a service provider selected or approved by Kaivac is warranted for One (1) Year from the date the labor is performed, not to exceed the warranty period applicable to the repaired or replaced component.
    4. BATTERY LIMITED WARRANTY. Lithium-ion batteries are warranted for a period of Two (2) Years from the date of purchase.
    5. REPLACEMENT PARTS. Replacement parts, excluding Accessories, are warranted for a period of ninety (90) days from the date of purchase.
  3. Limited Warranty Remedy. For any valid warranty claim, Kaivac shall, at its sole option, repair or replace the defective Product or component. If Kaivac authorizes a repair, such repair shall not extend the original Limited Warranty period. If Kaivac provides a replacement Product or component, the Limited Warranty shall continue only for the remainder of the original Limited Warranty period. The remedies set forth in this Limited Product Warranty are the original purchaser's exclusive remedies and Kaivac's sole liability for any breach of the Limited Warranty.
  4. Exclusions. The Limited Warranty does not apply to:
    1. Accessories, including without limitation squeegee blades, wheels, hoses, seals, gaskets, cords, casters, HEPA filter cartridges, chemical feed caps, spray guns, GFCIs, and vacuum wand assemblies (collectively, "Accessories");
    2. Normal wear and tear;
    3. Any Product repaired, altered, or modified in a manner that, in Kaivac's judgment, adversely affects operation, performance, durability, or intended use;
    4. Misuse, abuse, negligence, accidents, or failure to operate, maintain, or store the Product in accordance with Kaivac's instructions, recommendations, and warnings;
    5. Use of high-foaming or corrosive chemicals;
    6. Use of non-Kaivac batteries or chargers, or improper battery installation;
    7. Loss of IoT functionality resulting from failure to maintain required network connectivity or failure to permit installation of Kaivac-issued firmware, security certificate, or software updates
    8. Use of a lithium-ion battery more than five (5) years from the date of purchase; or
    9. Modification of, or attempted modification to, the Product by anyone other than Kaivac or a service provider authorized by Kaivac
Source: Kaivac No-Touch Cleaning (NTC) (2026) Operator Manual MANUALNTC_ONLINE- Rev. 2026, page 2, used with permission. SES ref PF-W54X-3JMI‌‌​⁠​‌​⁠⁠​‍​⁠‌‍⁠⁠‌⁠​​​​​​​​‍​​​‌​⁠​​‌​‍​‌​⁠⁠‌⁠​‌⁠‍⁠‍⁠​‍​‍⁠⁠⁠
No-Touch Cleaning (NTC) (2026) MANUALNTC_ONLINE- (2026)Page 2 of 41
KAIVAC LIMITED WARRANTY

Kaivac Limited Warranty (Continued)

Kaivac shall have sole authority to determine whether a warranty claim is excluded under this Limited Product Warranty.‌‌​⁠​‌​⁠⁠​‍​⁠‌‍⁠⁠‌⁠​​​​​​​​⁠​​​‌​⁠​​​⁠​‍⁠‍‌⁠‌‌⁠​‌‍​‍​⁠⁠⁠‌‌​⁠

  1. Warranty Claim Costs. The original purchaser shall be responsible for all freight, shipping, travel, and related costs associated with warranty service. For warranty claims made outside the country where the Product was originally purchased, the original purchaser shall also be responsible for all duties, taxes, and import-related charges.
  2. Disclaimer of Other Warranties. EXCEPT AS OTHERWISE EXPRESSLY STATED HEREIN, KAIVAC MAKES NO OTHER WARRANTY OR REPRESENTATION OF ANY KIND, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT SUCH WARRANTIES CANNOT BE DISCLAIMED, THE IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE LIFE OF THE APPLICABLE EXPRESS WARRANTY PERIOD.
  3. Exclusion of Damages. TO THE FULLEST EXTENT PERMITTED BY LAW, KAIVAC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO ANY PRODUCT OR THE LIMITED WARRANTY, INCLUDING LOSS OF USE, LOSS OF REVENUE, LOSS OF PROFITS, OR PROPERTY DAMAGE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THESE LIMITATIONS SHALL APPLY EVEN IF ANY EXCLUSIVE REMEDY FAILS OF ITS ESSENTIAL PURPOSE. THE REMEDIES SET FORTH IN THIS WARRANTY ARE THE ONLY REMEDIES AVAILABLE TO ANY PERSON UNDER THIS WARRANTY. SOME STATES/PROVINCES DO NOT ALLOW FOR THE DISCLAIMERS, LIMITATIONS, AND EXCLUSIONS IDENTIFIED ABOVE, AND AS A RESULT, THEY MAY NOT APPLY TO YOU
  4. No Other Warranties. No employee, agent, representative, dealer, or retailer has authority to modify, expand, or create any representation or warranty regarding the Product on behalf of Kaivac unless expressly authorized in writing by Kaivac. Kaivac reserves the right to modify, amend, or discontinue this Limited Warranty at any time. The most current version of the Limited Warranty may be found at www.kaivac.com. The Limited Warranty in effect on the date of purchase shall govern the warranty coverage applicable to the Product.

Consult Kaivac.com for current Product(s) information and Limited Warranty. For any questions or warranty service, please contact Kaivac Customer Service at 1/800-287-1136 (Outside the U.S. Call 513-887-4600).

Version 9-3-2026

Phone:

United States and Canada: 1-800-287-1136

International: 1-513-887-4600

Email:

info@kaivac.com

For Technical Support Contact Form go to: https://www.kaivac.com/contactus.php and choose Technical\Support tab.

Source: Kaivac No-Touch Cleaning (NTC) (2026) Operator Manual MANUALNTC_ONLINE- Rev. 2026, page 3, used with permission. SES ref PF-GKXG-FPKK‌‌​⁠​‌​⁠⁠​‍​⁠‌‍⁠⁠‌⁠​​​​​​​​⁠​​​‌​⁠​​​⁠​‍⁠‍‌⁠‌‌⁠​‌‍​‍​⁠⁠⁠‌‌​⁠
No-Touch Cleaning (NTC) (2026) MANUALNTC_ONLINE- (2026)Page 3 of 41
IMPORTANT SAFETY INSTRUCTIONS

IMPORTANT SAFETY INSTRUCTIONS

In short This page lists the basic safety precautions to follow whenever you use the unit. It covers general rules, spray system rules and extra rules for corded units, including checking the cord and plug, testing the GFCI and never working with high pressure applied.‌‌​⁠​‌​⁠⁠​‍​⁠‌‍⁠⁠‌⁠​​​​​​​‌​​​​‌​⁠​​​‍‍‍⁠‍‍⁠‌​‌⁠‍​‌‍⁠‍‌​⁠‍​⁠

SAVE THESE INSTRUCTIONS
CONSULT KAIVAC.COM FOR THE MOST UP TO DATE SAFETY PRECAUTIONS
READ ALL INSTRUCTIONS BEFORE USING (THIS UNIT)‌‌​⁠​‌​⁠⁠​‍​⁠‌‍⁠⁠‌⁠​​​​​​​‌​​​​‌​⁠​​​‍‍‍⁠‍‍⁠‌​‌⁠‍​‌‍⁠‍‌​⁠‍​⁠

WARNING SAFETY ALERT WARNING indicates a hazardous situation which, if not avoided, COULD result in serious injury or death
CAUTION SAFETY ALERT CAUTION indicates a hazardous situation which, if not avoided, COULD result in minor to moderate injury.
NOTICE NOTICE provides key information by clarifying instructions.

When using an electrical unit, basic precautions should always be followed, including the following:

Warning label with a lightning bolt in a triangle and the text WARNING: risk of electric shock, fire, explosion, and serious personal injury or death
WARNING RISK OF ELECTRIC SHOCK, FIRE, EXPLOSION, AND SERIOUS PERSONAL INJURY OR DEATH

GENERAL SAFETY INSTRUCTIONS (APPLICABLE TO CORDED AND BATTERY UNITS):

  • For commercial use only.
  • Use unit only as described in this Manual. Use only Kaivac's recommended attachments.
  • Follow the maintenance instructions specified in this Manual.
  • For indoor use only. Store indoors.
  • Stay alert - watch what you are doing. DO NOT overreach or stand on unstable support. Keep good footing and balance at all times.
  • Keep operating area clear of all persons.
  • Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
  • NO COMBUSTIBLES! Sparks inside the motor can ignite flammable vapors or dust. Do not use unit near combustible liquids and gases, or to pick up explosive dusts or gasoline.
  • Know how to stop the unit and bleed pressures quickly. Be thoroughly familiar with the unit's controls before operating.
  • DO NOT allow unit to be used as a toy and unit should not be operated by children. Close attention is necessary when used near children.
  • Use extra care when cleaning on stairs.
  • DO NOT operate the unit when fatigued or under the influence of alcohol or drugs.
  • DO NOT put any object into unit's openings. Do not use with any of the unit's opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
  • DO NOT pick up anything that is burning or smoking, such as cigarettes, matches or hot ashes.
  • DO NOT operate without the Vacuum Motor Float Cage installed. If float is removed, reinstall by screwing back into place.
  • DO NOT use without filters in place.
  • Personal Protective Equipment (PPE): It is recommended to wear proper personal protective equipment as required by the chemical product label instructions used in conjunction with the unit. For Kaivac chemical products, refer to product label.

SPRAY SYSTEM SAFETY INSTRUCTIONS:

  • DO NOT spray liquid from the unit or attachments onto electrical outlets or any electrical devices.
  • Risk of injection or injury to persons - DO NOT direct discharge stream at persons.
  • INJECTION HAZARD: Unit can cause serious injury if the spray permeates the skin. Do not point the spray gun at anyone or any part of the body. In case of permeation, seek medical aid immediately.
  • THIS UNIT IS CAPABLE OF PRODUCING 500 PSI (3447 kPa). To avoid rupture and injury, do not operate this pump with components rated less than 500 PSI (3447 kPa) working pressure (including but not limited to spray guns, hose, and hose connections); and before servicing, cleaning or removal of any part, shut off power and relieve pressure.
  • High pressure cleaners, such as this unit, shall not be used by children, persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge or untrained personnel. Children should not play with the unit. Cleaning and user maintenance should not be performed by children.

CORDED UNITS SAFETY INSTRUCTIONS (APPLICABLE TO CORDED UNITS):

  • Inspect cord and plug prior to use. Do not use with damaged cord or plug. If unit is not working as it should, has been dropped, damaged, left outdoors or dropped into water, do not use or charge and return unit to a Kaivac service center.
  • This unit may also have been provided with a ground fault circuit interrupter (GFCI) built into the power cord. If replacement of the plug or cord is needed, use only identical replacement parts. Test the unit's ground fault circuit interrupter (GFCI) before each use.
  • Turn off the unit before unplugging. Do not leave unit when plugged in. Unplug from outlet when not in use and before servicing.
  • Turn off all controls before unplugging.
  • Connect to a properly grounded outlet only. Do not remove ground pin on plug. See Grounding Instructions below.
  • This unit comes with a grounded attachable extension cord. If cord is damaged, replace with equivalent 120v, 15amps, 14GA rated cord. This cord must be attached and mechanically secured using the provided cord connector to use the unit.
  • The unit must be disconnected from any electrical or battery source when the unit is being cleaned or maintenance of unit or when replacing parts
  • Keep all connections dry and off the ground. If using extension cord with unit, make sure the connection is above and off the floor and away from exposure to liquid.
  • Keep the cord away from heated surfaces.
  • DO NOT handle plug or unit with wet hands.
  • DO NOT pull or carry by cord, use cord as handle, close a door on cord, or pull cord around sharp edges or corners. Do not run unit over cord. Keep cord away from heated surfaces.
  • DO NOT unplug by pulling on cord. To unplug, grasp the plug, not the cord.
Source: Kaivac No-Touch Cleaning (NTC) (2026) Operator Manual MANUALNTC_ONLINE- Rev. 2026, page 4, used with permission. SES ref PF-JTRY-43YW‌‌​⁠​‌​⁠⁠​‍​⁠‌‍⁠⁠‌⁠​​​​​​​‌​​​​‌​⁠​​​‍‍‍⁠‍‍⁠‌​‌⁠‍​‌‍⁠‍‌​⁠‍​⁠
No-Touch Cleaning (NTC) (2026) MANUALNTC_ONLINE- (2026)Page 4 of 41
IMPORTANT SAFETY INSTRUCTIONS

IMPORTANT SAFETY INSTRUCTIONS (CONTINUED)

SAVE THESE INSTRUCTIONS
CONSULT KAIVAC.COM FOR THE MOST UP TO DATE SAFETY PRECAUTIONS
READ ALL INSTRUCTIONS BEFORE USING (THIS UNIT)‌‌​⁠​‌​⁠⁠​‍​⁠‌‍⁠⁠‌⁠​​​​​​​‌‌​​​‌​⁠​​⁠​‌⁠‌​‌​‌‌‍‍‌‍​⁠‌‌‌​⁠‌‌​

When using an electrical unit, basic precautions should always be followed, including the following:

Orange WARNING label with a lightning bolt in a yellow triangle and the text risk of electric shock, fire, explosion, and serious personal injury or death
WARNING! RISK OF ELECTRIC SHOCK, FIRE, EXPLOSION, AND SERIOUS PERSONAL INJURY OR DEATH

BATTERY UNITS SAFETY INSTRUCTIONS (APPLICABLE TO BATTERY UNITS):

In short This part lists safety rules for battery-powered units: use only Kaivac batteries and chargers, never use a damaged battery, and keep the battery away from water, heat and metal objects. Stop use immediately if the battery or unit sparks, smokes or shows signs of fire.‌‌​⁠​‌​⁠⁠​‍​⁠‌‍⁠⁠‌⁠​​​​​​​‌‌​​​‌​⁠​​⁠​‌⁠‌​‌​‌‌‍‍‌‍​⁠‌‌‌​⁠‌‌​

Batteries and chargers: make sure your charger is compatible with your batteries, and set its charging algorithm to your battery pack before you use it.

  • Never use a battery that has been damaged in any way. Damaged batteries may exhibit unpredictable behavior.
  • Never use or charge a damaged battery pack.
  • ONLY USE with Kaivac, Inc. battery, and charger.
  • Inspect the battery before each use for damage, dents, cracks, or holes.
  • If included with legacy unit, the battery splash cover must remain in place. Without the battery splash cover, the battery housing may become damaged which may cause the battery to malfunction, which can result a fire, explosion, personal injury, and/or property damage.
  • If your unit contains a chemical-resistant plastic protective helmet, consult the Helmet Addendum for additional instructions and warnings.
  • Exposure of units to airborne polyunsaturated fats in the food service industry may cause deterioration of battery components. Failure to inspect and use as instructed may result in fire, explosion, personal injury, or property damage.
  • Under certain conditions, including damage or liquid infiltrating the battery's interior cells, the battery may emit smoke, sparks, or fire. Liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, flush with water. If liquid contacts eyes, additionally seek medical help. Liquid ejected from the battery may cause irritation or burns.
  • Stop use immediately if the battery or unit sparks or shows signs of fire. And may result in fire.
  • If unit or battery emits fumes, smoke, sparks, or fire, discontinue use immediately. Do not touch battery. If unit can be safely moved, move outside to a well ventilated fire safe area away from people or combustible material.
  • DO NOT attempt to repair, service or modify the batteries or charger. Contact Kaivac Technical Support with any issues.
  • Disconnect the battery from the unit before making any adjustments, changing accessories, or storing unit. Such preventive safety measures reduce the risk of starting the unit accidentally.
  • When charging battery, make sure charger or unit has at least 6 inches of clearance on all sides for adequate air flow.
  • When battery is not in use, keep it away from other metal objects like paper clips, coins, keys, nails, screws or other small metal objects that can make a connection from one terminal to another. Connecting or shorting the battery terminals together may cause burns or a fire.
  • Keep heat sources, sparks, and flames away from batteries.
  • Prevent unintentional starting. Ensure the switch is in the off-position before connecting to battery, picking up or carrying the unit. Do not carry the unit with your finger on the switch. Energizing an unit that has the switch on invites accidents.
  • DO NOT allow battery to be submerged in water.
  • DO NOT use a battery that has been submerged in water, or if water has infiltrated the battery housing even if it appears to be working.
  • DO NOT charge batteries outdoors.
  • DO NOT short-circuit the battery or charger terminals with conductive items such as paper clips. This can deliver high current.
  • DO NOT crush or drop the battery.
  • DO NOT expose a battery or unit to fire or excessive temperature. Exposure to fire or temperature above 265°F (130°C) may cause explosion.
  • DO NOT use or store the NTC System or battery in refrigerated areas, in environments when the battery is in direct contact with liquids, or near flammable or combustible materials.
  • DO NOT charge or store battery for extended time (1 month or more) in temperatures below 40°F (4°C).
  • DO NOT remove any part of the battery, charging unit, or unit: If your unit has a chemical-resistant plastic protective helmet, do not remove it.
  • DO NOT plug battery in while Vacuum Motor is in ON position. It may damage the system.
  • DO NOT incinerate the battery even if it is non-working or severely damaged. The battery can explode in a fire.
  • DO NOT leave battery connected to charger once the charger light is green. Leaving battery on charger will diminish the life of the battery
  • Never dispose of the battery in the trash. It is important that your old, damaged battery is disposed of and/or returned as instructed by Kaivac Customer Care/Technical Support at 1-800-287-1136.
Orange WARNING label with a lightning bolt in a yellow triangle and the text risk of electric shock, fire, explosion, and serious personal injury or death
WARNING! RISK OF ELECTRIC SHOCK, FIRE, EXPLOSION, AND SERIOUS PERSONAL INJURY OR DEATH

CHARGER/ELECTRICAL WARNINGS:

  • Inspect the charger, cords, and connections prior to each use.
  • Follow all charging instructions and do not charge the battery or unit outside of the temperature range specified in the instructions. Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire.
  • Connect charging cord to a properly grounded outlet only. See Grounding Instructions.
  • DO NOT use charger if it has a damaged cord or plug.
  • DO NOT operate charger if it has received a sharp blow, been dropped, or damaged in any way.
  • DO NOT handle charger, including charger plug and charger terminals, with wet hands while charger is plugged in or while inserting plug into electrical outlet.
  • DO NOT leave charger plugged in when not in use.
  • DO NOT plug in charger while Vacuum Head is in ON position. It may damage the unit's electrical system.
  • DO NOT pull on charger cord to unplug. Grasp and pull the plug, not the cord.
  • DO NOT carry charger by cord.
Source: Kaivac No-Touch Cleaning (NTC) (2026) Operator Manual MANUALNTC_ONLINE- Rev. 2026, page 5, used with permission. SES ref PF-DWM2-PJTT‌‌​⁠​‌​⁠⁠​‍​⁠‌‍⁠⁠‌⁠​​​​​​​‌‌​​​‌​⁠​​⁠​‌⁠‌​‌​‌‌‍‍‌‍​⁠‌‌‌​⁠‌‌​
No-Touch Cleaning (NTC) (2026) MANUALNTC_ONLINE- (2026)Page 5 of 41
BATTERY INFORMATION

To recycle battery, call Kaivac Customer Care at 1-800-287-1136 to order a recycling box.
Disposal of batteries are regulated by federal law and must be done properly.‌‌​⁠​‌​⁠⁠​‍​⁠‌‍⁠⁠‌⁠​​​​​​​‌‍​​​‌​⁠​​​​​⁠​‍‍⁠⁠​‍‍‌‌​‍‍⁠‌​‍‍⁠‍

BATTERY INFORMATION

In short This section explains how to store, use and replace the lithium-ion battery. It also lists the battery, charger and storage specifications and says old batteries must be recycled, not thrown in the trash.‌‌​⁠​‌​⁠⁠​‍​⁠‌‍⁠⁠‌⁠​​​​​​​‌‍​​​‌​⁠​​​​​⁠​‍‍⁠⁠​‍‍‌‌​‍‍⁠‌​‍‍⁠‍

Batteries and chargers: make sure your charger is compatible with your batteries, and set its charging algorithm to your battery pack before you use it.

Keep Batteries at Room Temperature: Store between 32 and 113 degrees F (0°C to 45°C). Avoid battery exposure to extreme temperatures. If shelving battery longer than (1) month, deplete battery to 50% charge during storage period (two bars on the battery indicator).

Batteries Lose Capacity Over Time: Batteries naturally deteriorate over time whether being used or not. If battery use instructions are properly followed, batteries deteriorate at a rate of approximately 10% run time per year but may vary by patterns of use.

Fully Discharge vs. Partial Discharge and the Effect on Battery Cycles: Unlike lead acid batteries, the Lithium-ion battery used with Kaivac equipment is not damaged by full or partial discharging. The expected battery hours of use are approximately 600 hours and 400 charge cycles. If you discharge battery only to 80%, then the user can expect to get more cycles (500 cycles). With dual batteries make sure to alternate batteries per charge in order to maximize for life capacity.

Extended Storage: It is recommended to discharge to 50% capacity (two bars on the battery indicator) and store in a cool location (between 32°F to 113°F or 0°C to 45°C). To avoid battery impact, store battery laying down on its side on lowest shelf, and secured. If battery is dropped or experiences an impact or damage, discontinue use and replace. Never use a damaged battery, as a damaged battery may act in an unpredictable manner resulting in fire, explosion, property damage, or personal injury.

Battery Gauge: The Kaivac provided battery comes with a built-in Battery Gauge or which shows the approximate run time for the current charge remaining.

Replacement - End of Life: Rechargeable batteries eventually wear out. When your Kaivac Battery run time is less than 55% (i.e. 50 minutes for non-quick change and 33 minutes for Quick Change batteries), Kaivac recommends replacing your battery. Regardless of run time, contact Kaivac to replace your battery after 4 years. Consult kaivac.com for information on recycling your old battery through a licensed disposal facility.

WARNING! RISK OF FIRE, EXPLOSION, PROPERTY DAMAGE, OR SERIOUS INJURY OR DEATH
DO NOT DISCARD BATTERY INTO TRASH! It is important to recycle your old batteries at your local authorized battery recycling facility or by calling 1-800-USA-CLEAN (1-800-872-2532) and selecting Option 3.
Battery Specifications
WeightWith Box, 11 lbs. (4,9 kg)
Body MaterialInjection Mold Polypropylene
Dimensions (H x W x D)18 x 7 x 5 in. (45,7 x 17,8 x 12,7 cm)
Voltage36V DC
Battery Capacity15 A-hr
Battery Current15 A DC
Battery TypeLithium-Ion
Approx. Run Time BOL (Beginning of Life)60 minutes
Approx. Run Time EOL (End of Life)35 minutes (discontinue use and take to recycling center)
Battery Box ReceptacleIP65 / IP67 (not required for UL)
Run Time Hour MeterActs as “odometer for battery” and runs only when motor switch is ON
Approx. Charge Cycles400 @ 100% discharge / 500 @ 80% discharge
Cut off Voltage (fully discharged)30V
Charger Specifications
Approx. Charge Time5 hours
Charger Amps4 Amps
Charge Voltage42V DC
Charger Voltage110-240VAC / 36VDC (240VAC version only needs correct plug for wall outlet)
Charging RobustnessNo special instructions
Battery Charge MemoryNone
Battery Charge GaugeYes, LED Indicator
Approx. Charge Cycles400 @ 100% discharge / 500 @ 80% discharge
Storage/Inventory:
Storage & Operation Ambient Temp32°F (0°C) to 113°F(45°C)
Storage & Shipping Charge40-60% Charge (35-38VDC)
Source: Kaivac No-Touch Cleaning (NTC) (2026) Operator Manual MANUALNTC_ONLINE- Rev. 2026, page 6, used with permission. SES ref PF-Z5JZ-XI2T‌‌​⁠​‌​⁠⁠​‍​⁠‌‍⁠⁠‌⁠​​​​​​​‌‍​​​‌​⁠​​​​​⁠​‍‍⁠⁠​‍‍‌‌​‍‍⁠‌​‍‍⁠‍
No-Touch Cleaning (NTC) (2026) MANUALNTC_ONLINE- (2026)Page 6 of 41
GROUNDING INFORMATION

GROUNDING INFORMATION

WARNING! RISK OF ELECTRIC SHOCK OR FIRE

Grounding: Corded Units

In short Corded units must be grounded and plugged into an outlet that matches the plug, with no adapter. Spray systems have a GFCI built into the plug, and a damaged cord must be replaced with an identical part or an equivalent rated cord.‌‌​⁠​‌​⁠⁠​‍​⁠‌‍⁠⁠‌⁠​​​​​​​‌⁠​​​‌​⁠​​​​‍‍​‍‍​‌​‌​⁠⁠⁠‍‍‍​⁠⁠⁠⁠‌

GROUND FAULT CIRCUIT INTERRUPTER PROTECTION (for spray systems only)‌‌​⁠​‌​⁠⁠​‍​⁠‌‍⁠⁠‌⁠​​​​​​​‌⁠​​​‌​⁠​​​​‍‍​‍‍​‌​‌​⁠⁠⁠‍‍‍​⁠⁠⁠⁠‌

If your unit is a corded unit, it has been supplied with a ground-fault circuit-interrupter(GFCI) built into the plug of the power-supply cord. This GFCI device provides additional protection from the risk of electric shock. Should replacement of the plug or cord become necessary, use only identical replacement parts that include GFCI protection.

If your unit is a corded unit, it is for use on a nominal circuit and has a grounding attachment plug. Make sure that the appliance is connected to an outlet having the same configuration as the plug. No adapter should be used with this unit.

GROUNDING INSTRUCTIONS

If your unit is a corded unit, it must be grounded. If the unit should malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This unit is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local electrical codes and ordinances.

WARNING! RISK OF ELECTRIC SHOCK. Improper connection of the unit-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service person if you are in doubt as to whether the outlet is properly grounded. Do not modify the plug provided with the unit by removing the ground pin on the plug – if the plug will not fit the outlet, have a proper outlet installed by a qualified electrician.

This unit comes with a grounded attachable extension cord. If damaged, replace with Kaivac® (OEM) cord, or if necessary an equivalent cord rated 120V, 15 amps, 3-wire, 14 GA. This cord must be attached and mechanically secured using the provided cord connector to use the unit.

Grounding: Battery Units

In short The charger on battery units must be grounded and plugged into a properly grounded outlet that matches the plug, with no adapter. The ground pin must not be removed from the plug.

Batteries and chargers: make sure your charger is compatible with your batteries, and set its charging algorithm to your battery pack before you use it.

GROUNDING INSTRUCTIONS

The charger must be grounded. If it should malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This unit is equipped with a cord having equipment grounding conductor and grounding plug. The plug must be inserted into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.

WARNING! RISK OF ELECTRIC SHOCK. Improper connection of the unit-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service person if you are in doubt as to whether the outlet is properly grounded. Do not modify the plug provided with the unit by removing the ground pin on the plug – if the plug will not fit the outlet, have a proper outlet installed by a qualified electrician.

This unit is for use on a nominal circuit and has a grounding attachment plug. Make sure that the unit is connected to an outlet having the same configuration as the plug. No adapter should be used with this unit.

Source: Kaivac No-Touch Cleaning (NTC) (2026) Operator Manual MANUALNTC_ONLINE- Rev. 2026, page 7, used with permission. SES ref PF-2KER-GJYU‌‌​⁠​‌​⁠⁠​‍​⁠‌‍⁠⁠‌⁠​​​​​​​‌⁠​​​‌​⁠​​​​‍‍​‍‍​‌​‌​⁠⁠⁠‍‍‍​⁠⁠⁠⁠‌
No-Touch Cleaning (NTC) (2026) MANUALNTC_ONLINE- (2026)Page 7 of 41
GROUNDING INFORMATION

GROUNDING INFORMATION (CONTINUED)

In short This page explains how to choose an extension cord of the correct size for your unit, using Table 1 with the cord length and nameplate ampere rating. It also shows how to knot the unit's cord and the extension cord together so they do not come apart during operation.‌‌​⁠​‌​⁠⁠​‍​⁠‌‍⁠⁠‌⁠​​​​​​​‍​​​​‌​⁠​​⁠‍‍⁠​‍​‍⁠‌​‌‍‌‍⁠​​‌‌⁠⁠​‍

Make sure your extension cord is in good condition and is the correct size for your unit. Table 1 shows the correct size to use depending on cord length and nameplate ampere rating. If in doubt, use the next heavier gauge. The smaller the gage number, the heavier the cord. An undersized extension cord will cause a drop in line voltage resulting in loss of power and overheating.‌‌​⁠​‌​⁠⁠​‍​⁠‌‍⁠⁠‌⁠​​​​​​​‍​​​​‌​⁠​​⁠‍‍⁠​‍​‍⁠‌​‌‍‌‍⁠​​‌‌⁠⁠​‍

Use only three-wire outdoor extension cords that have three-prong grounding receptacles that accept the unit's plug.

WARNING! RISK OF ELECTRIC SHOCK OR FIRE. To reduce the risk of personal injury due to a loose electrical connection between the unit's plug and extension cord, firmly and fully attach the unit plug to the extension cord. Periodically check the connection while operating the unit to ensure it is fully attached. Do not use an extension cord that provides a loose connection. A loose connection may result in overheating, fire, and increases the risk of a burning.

To reduce the risk of disconnection of the unit's cord from the extension cord during operations:

  • Make a knot as shown in Figure 1 below:
Two drawings of a looped cord knot. (A) Tie cord as shown: the cord set plug and the appliance cord plug are separate, with the two cords crossed and looped together. (B) Connect plug and receptacle: the plug and receptacle are joined, with the cords still knotted together. Labels mark CORD SET and APPLIANCE CORD.
Figure 1 - Method of securing the appliance cord to the extension cord set
Table 1 - Minimum gauge for extension cords
Ampere ratingVoltsTotal length of cord
More than, ANot more than, A7.62 m (25 ft)15.24 m (50 ft)30.48 m (100 ft)45.72 m (150 ft)
120 Vmm2 (AWG)
06—0.82 (18)1.3 (16)1.3 (16)2.1 (14)
610—0.82 (18)1.3 (16)2.1 (14)3.3 (12)
1012—0.82 (18)1.3 (16)2.1 (14)3.3 (12)
Source: Kaivac No-Touch Cleaning (NTC) (2026) Operator Manual MANUALNTC_ONLINE- Rev. 2026, page 8, used with permission. SES ref PF-7MYU-FFDE‌‌​⁠​‌​⁠⁠​‍​⁠‌‍⁠⁠‌⁠​​​​​​​‍​​​​‌​⁠​​⁠‍‍⁠​‍​‍⁠‌​‌‍‌‍⁠​​‌‌⁠⁠​‍
No-Touch Cleaning (NTC) (2026) MANUALNTC_ONLINE- (2026)Page 8 of 41
UNIT COMPONENTS

UNIT COMPONENTS - 1250

In short This page identifies the parts of the 1250 unit with a lettered drawing of the base unit and a list of the tools and accessories that come with it. Use the letters to match each part name to its place on the machine or to its picture.‌‌​⁠​‌​⁠⁠​‍​⁠‌‍⁠⁠‌⁠​​​​​​​‍‌​​​‌​⁠​​‍​⁠‍​‍‍​‌⁠⁠‌⁠​‌‌⁠⁠⁠‌‍​‌​

BASE UNITS

  • A - Squeegee Brush Head
  • B - Vacuum Wand
  • C - Vacuum Hose
  • D - Pressure Hose
  • E - Spray Gun
  • F - Casters
  • G - Wheels
  • H - Black Box
  • I - Battery Housing (DC Units)
  • J - Vacuum Motor Hose
  • K - Chemical Line
  • L - Control Panel
  • M - Top Hose Port
  • N - Vacuum Tank
  • O - HEPA Filter
  • P - Water Tank
  • Q - Tool Cup
  • R - Fill Hose
  • S - Water Tank Lid
  • T - Dump Hose
  • U - Vacuum Hose Port
  • V - Vac Tank Jug Holder
Two views of the 1250 unit with lettered callouts A to V: the squeegee brush head and vacuum wand, vacuum hose, pressure hose, spray gun, casters, wheels, black box, battery housing, vacuum motor hose, chemical line, control panel, top hose port, vacuum tank, HEPA filter, water tank, tool cup, fill hose, water tank lid, dump hose, vacuum hose port and vac tank jug holder

BASE UNITS

Not Pictured‌‌​⁠​‌​⁠⁠​‍​⁠‌‍⁠⁠‌⁠​​​​​​​‍‌​​​‌​⁠​​‍​⁠‍​‍‍​‌⁠⁠‌⁠​‌‌⁠⁠⁠‌‍​‌​

Accessories laid out with letters A to L: GFCI cord, window squeegee, squeegee head, squeegee head brush, spray gun, gulper tool, pressure hose, metering tip kit, chemical cap, door wedge, blow nozzle and coiled 33 ft. blow hose
Source: Kaivac No-Touch Cleaning (NTC) (2026) Operator Manual MANUALNTC_ONLINE- Rev. 2026, page 9, used with permission. SES ref PF-OKAQ-WHDK‌‌​⁠​‌​⁠⁠​‍​⁠‌‍⁠⁠‌⁠​​​​​​​‍‌​​​‌​⁠​​‍​⁠‍​‍‍​‌⁠⁠‌⁠​‌‌⁠⁠⁠‌‍​‌​
No-Touch Cleaning (NTC) (2026) MANUALNTC_ONLINE- (2026)Page 9 of 41
UNIT COMPONENTS

UNIT COMPONENTS - 1750/2750

In short This page labels the parts of the 1750/2750 unit with letters and lists the base unit accessories with their part numbers. A few items are listed as not pictured.‌‌​⁠​‌​⁠⁠​‍​⁠‌‍⁠⁠‌⁠​​​​​​​‍‍​​​‌​⁠​​​‍‌⁠​‍‍​⁠​‌‍⁠‌​‌‌⁠‍​​‌‌​

BASE UNITS

KeyComponent
ASqueegee Brush Head
BVacuum Wand
CFill Hose
DVacuum Motor Hose
EBlack Box
FCharger
GBattery Bracket
HWheels
ITool Cup
JCasters
KVacuum Hose
LSpray Gun
MSite Tube
NPressure Hose
OHEPA Filter
PChemical Line
QControl Panel
RWater Tank
SWater Tank Jug Holder
TVac Tank Jug Holder
UVacuum Hose Port
VVac Motor Hose Port
WDump Hose
XVacuum Tank
Left-side view of the 1750/2750 unit with letter callouts A to K showing the squeegee brush head, vacuum wand, fill hose, vacuum motor hose, black box, charger, battery bracket, wheels, tool cup, casters and vacuum hose
Rear and side view of the 1750/2750 unit with letter callouts L to X showing the spray gun, site tube, pressure hose, HEPA filter, chemical line, control panel, water tank, jug holders, hose ports, dump hose and vacuum tank

BASE UNITS

KeyComponentPart number
AGFCI Cord (Corded Units)#CES19A
BWindow Squeegee#CAA04
CSqueegee Head#CVS12S
DSqueegee Head Brush#VBRUSH
ESpray Gun#SUBGAKW
FGulper Tool#CVS14
GPressure Hose#PH45
HMetering Tip Kit#MTIPSNEW
IChemical Cap#CHCAPA
JDoor Wedge#DRWED
KBlow Nozzle#CVS13
L33 ft. Blow Hose#SUBBLHSST

Not Pictured‌‌​⁠​‌​⁠⁠​‍​⁠‌‍⁠⁠‌⁠​​​​​​​‍‍​​​‌​⁠​​​‍‌⁠​‍‍​⁠​‌‍⁠‌​‌‌⁠‍​​‌‌​

Accessory items for the base units with letter callouts A to L: GFCI cord, window squeegee, squeegee head, squeegee head brush, spray gun, gulper tool, pressure hose, metering tip kit, chemical cap, door wedge, blow nozzle and coiled blow hose
Source: Kaivac No-Touch Cleaning (NTC) (2026) Operator Manual MANUALNTC_ONLINE- Rev. 2026, page 10, used with permission. SES ref PF-R6DH-J7MW‌‌​⁠​‌​⁠⁠​‍​⁠‌‍⁠⁠‌⁠​​​​​​​‍‍​​​‌​⁠​​​‍‌⁠​‍‍​⁠​‌‍⁠‌​‌‌⁠‍​​‌‌​
No-Touch Cleaning (NTC) (2026) MANUALNTC_ONLINE- (2026)Page 10 of 41
SETUP/BASIC OPERATION

SETUP/BASIC OPERATION

In short This section covers getting the unit ready to use: inspecting it for damage, installing and charging the battery, filling it with water, using chemicals, and attaching accessories. Never use a damaged unit, and never spray the unit directly with liquids.‌‌​⁠​‌​⁠⁠​‍​⁠‌‍⁠⁠‌⁠​​​​​​​‍⁠​​​‌​⁠​​‌‍​⁠‍‌​​⁠​‍‌​‍‍​‍‌‍​‍‍‍‍

Batteries and chargers: make sure your charger is compatible with your batteries, and set its charging algorithm to your battery pack before you use it.

WARNING! DO NOT use a damaged unit or a unit with a damaged battery. Inspect battery, housing, plug, cord, splash cover (if applicable), and helmet (if applicable) for damage, including cracks, separation, dents, holes, missing, pieces, and fraying cord or wires. Check all cords, hoses, and spray lines for damage prior to use. If damage is found, do not continue until proper repairs are completed. If using a legacy unit equipped with a fabric splash cover, ensure the cover is flipped over the battery top. Newer battery models may also be equipped with a chemical-resistant plastic protective helmet and fabric splash cover, ensure cover is flipped over helmet top. DO NOT remove helmet if included.
WARNING! NEVER USE a damaged unit or a unit with damaged battery. Always check all hoses and spray lines damage prior to use. Using a damaged unit and failure to inspect it prior to use may result in electrical shock, fire, explosion, serious personal injury or even death.
NOTICE Fill the unit with water and recommended amount of Kaivac approved Chemicals. Follow the proper dilution instructions on bottles or dispenser. If a chemical is being used, use only KAIVAC APPROVED CHEMICALS AT the recommended dilution.

INSTALLING BATTERY AND CHARGING

Battery units only‌‌​⁠​‌​⁠⁠​‍​⁠‌‍⁠⁠‌⁠​​​​​​​‍⁠​​​‌​⁠​​‌‍​⁠‍‌​​⁠​‍‌​‍‍​‍‌‍​‍‍‍‍

See Figures 1 - 4, page 12

  • Lower battery down into the battery housing or bracket, and align with rail.
  • To see battery charge, press the charge indicator on the top of the battery.
  • To charge the battery, keep the battery in the battery housing. Locate the cord wrapped around the cleats, and plug into wall outlet to charge. Unplug when unit is in use.

PREPARING UNIT FOR USE

See Figures 5 - 8 , page 12

  • Ensure float cage is in place and clean. Lift jug holder to reveal.
    CAUTION RISK OF INJURY
    Do not use if float cage is not in place.
  • Locate switch panel on the black box. This is used to operate the Pump and Vacuum functions. This can also contains the Chemical Valve if applicable.
  • Unplug battery charger from wall outlet if applicable. Avoid getting water on unit.
  • Inspect battery, housing, plug, cord, splash cover (if applicable), and helmet (if applicable) for damage, including cracks, separation, dents, holes, missing, pieces, and fraying cord or wires.
  • Test GFCI cord if unit is corded.
WARNING! NEVER spray unit directly with any liquids, water, hose, or spray gun. Corrosive liquids, water, and chemicals may enter battery or unit components which can result in an increased risk of fire and serious personal injury.

FILLING THE UNIT

See Figures 9 - 11, page 13

  • Note the location of the site tube on the side of the 1750/2750 units. Use the site tube to see the water level, do not overfill or overflow from the tank will occur.
  • Use the designated fill ports to fill the unit. The first port is accessed by running water through the fill hose from a spigot. On the 1250 model, you may also unscrew the fill lid. Fill unit with clean, cool water.
  • On the 1750/2750 models, the other fill port is found by lifting the Water Tank jug holder. Remove the jug holder to reveal the inside for the secondary fill location. Fill unit with clean, cool water.

CHEMICAL USE

See Figures 12 - 14, page 13

  • If unit has chemical valve, prepare the cleaning solution you will be using by attaching the chemical feed line, and cap to the top of your chemical bottle with proper metering tip according to placard. Ensure chemical jug is placed inside the jug holder at top of unit.
  • If unit has chemical valve, when using unit with chemical jug, locate the valve on the switch panel. Turn valve to side "A" or side "B" depending on the chemical line connected to the jug. For no chemical, switch valve to "OFF" position (Fig. 13).
  • If using a cleaning product that foams, use a foam inhibitor to cut excess. Pour 2 capfuls of inhibitor in the Vacuum Hose with Vac running to coat inside of Vacuum Hose.
CAUTION Risk of motor damage
  • Foaming chemicals in tank may damage Vac Motor.

ACCESSORY USES

See Figures 15 - 18, page 13

  • To attach different accessories to the end of the vacuum wand, start by loosening the coupler nut of the wand. Insert the accessory tool, and tighten the coupler nut.
  • Ensure the brass ring inside the coupler nut of the vacuum wand stays in place and does not get lost when changing accessories or taking apart.
  • To use accessories without the vacuum wand, push the desired accessory tool directly into the end of the vacuum hose.
  • You may use the provided gulper drain tool with the vacuum hose to place over drains and extract soils.
  • You may use the provided blow hose by attaching to the HEPA housing, and using the blow nozzle on the other hose end. You may also attach the vacuum wand, with the blow nozzle inserted to the blow hose for high surface areas.
  • Hang the vacuum wand on unit when not in use. Use tote bag to store extra accessories and tools.
Source: Kaivac No-Touch Cleaning (NTC) (2026) Operator Manual MANUALNTC_ONLINE- Rev. 2026, page 11, used with permission. SES ref PF-SKVM-BLB6‌‌​⁠​‌​⁠⁠​‍​⁠‌‍⁠⁠‌⁠​​​​​​​‍⁠​​​‌​⁠​​‌‍​⁠‍‌​​⁠​‍‌​‍‍​‍‌‍​‍‍‍‍
No-Touch Cleaning (NTC) (2026) MANUALNTC_ONLINE- (2026)Page 11 of 41
OPERATION
Battery mounting area shown for the 1750 and 2750 (left) and the 1250 (right), with callouts A battery bracket, B battery housing and C guide rail
Fig. 1 - A - Battery Bracket, B - Battery Housing, C - Guide Rail
Battery pack with yellow top being lowered into place on the 1750 and 2750 (left) and the 1250 (right), with a black arrow pointing down
Fig. 2 - Battery pack in place
Battery charging cord being connected to the installed battery pack on the 1750 and 2750 (left) and the 1250 (right), with arrows showing the cord
Fig. 3 - Battery charging cord
Close-up of the yellow battery pack top with an arrow pointing to the charge indicator
Fig. 4 - Battery Pack charge indicator
Vac tank jug holder A being lifted out of the vac tank on the 1750 and 2750 (left) and the 1250 (right), with an arrow pointing up
Fig. 5 - A - Vac tank Jug Holder
Inside of the vac tank on the 1750 and 2750 (left) and the 1250 (right), with callouts A vac motor hose port and B float cage
Fig. 6 - A - Vac Motor hose port, B - Float Cage
Switch panel for the 1750 and 2750 (left) and the 1250 (right), with callouts A vacuum switch, B pump switch, C chemical valve, D vac hour meter and E pump hour meter (on the 1750 and 2750)
Fig. 7 - A - Vacuum Switch, B - Pump Switch, C - Chemical Valve, D - Vac Hour Meter, E - Pump Hour Meter
Left: a hand pulling a fitting in the direction of a large orange arrow. Right: a hand holding a power cord plug and cord with an orange arrow pointing to a spot on the cord
Fig. 8
Source: Kaivac No-Touch Cleaning (NTC) (2026) Operator Manual MANUALNTC_ONLINE- Rev. 2026, page 12, used with permission. SES ref PF-DRIT-TM36‌‌​⁠​‌​⁠⁠​‍​⁠‌‍⁠⁠‌⁠​​​​​​​⁠​​​​‌​⁠​​​⁠​‍​‍‍​​⁠‍⁠⁠⁠​‍​‌‌​​‍‍‌
No-Touch Cleaning (NTC) (2026) MANUALNTC_ONLINE- (2026)Page 12 of 41
FIGURES
Side view of the machine with a blue line running vertically between the top and bottom fittings and a black arrow pointing left along the line
Fig. 9
Rear of the machine with two light blue lines routed to the switch panel and a black arrow pointing right
Fig. 12
Top view of the tank lid area with two black arrows pointing to the small plug and the large lid, labeled 1750 and 2750, and below it a view of the lid on the 1250 model with a gray arrow pointing to it
Fig. 10
Chemical jug seated on the machine with a light blue line running from the jug cap down into the machine
Fig. 13
Hand holding a vacuum hose (A) with a foam inhibitor (B) at the end and a jug of Bubble Buster foam chemical (C); marked foaming chemicals only
Fig. 14
Operator connecting a hose to a wall faucet and holding a spray gun over the tank opening
Fig. 11
Coupler nut (A) with a rotation arrow, coupler (B), vacuum wand (C) and squeegee head (D) shown connecting together
Fig. 15
Brass ring with an exclamation mark beside it, located inside the coupler nut
Fig. 16
Yellow vacuum hose cuff (A) on a vacuum hose (B), and a desired accessory (C) attached to another hose cuff
Fig. 17
Blow hose connected to the HEPA at the machine wheel, and below it a blow nozzle on the other end of the blow hose drying a urinal flush valve
Fig. 18
Source: Kaivac No-Touch Cleaning (NTC) (2026) Operator Manual MANUALNTC_ONLINE- Rev. 2026, page 13, used with permission. SES ref PF-KNEV-4T53‌‌​⁠​‌​⁠⁠​‍​⁠‌‍⁠⁠‌⁠​​​​​​​⁠‌​​​‌​⁠​​​⁠‌⁠‍​​⁠‍​​⁠⁠‍‍⁠‌​‌‍​‍‍‌
No-Touch Cleaning (NTC) (2026) MANUALNTC_ONLINE- (2026)Page 13 of 41
NO-TOUCH CLEANING OPERATION

NO-TOUCH CLEANING OPERATION

WARNING! NEVER spray unit directly with any liquids, water, hose, or spray gun. Corrosive liquids, water, and chemicals may enter battery or unit components which can result in an increased risk of fire and serious personal injury.
CAUTION! NEVER point the spray gun at yourself or others. Always use proper personal protection equipment and only point the sprayer at and/or spray the intended object. Failure to do so may result in personal injury

SPRAY OPERATION

In short This section explains how to prepare the chemical jug, switch the spray gun on and off, and spray in low or high pressure. Chemicals are applied in low pressure only and must be cleared from the spray line before high pressure rinsing.‌‌​⁠​‌​⁠⁠​‍​⁠‌‍⁠⁠‌⁠​​​​​​​⁠‍​​​‌​⁠​​‌​​‌‍​⁠​‍‍‌⁠‍‍‌‍⁠‌⁠‍‍⁠‌‌
  • If using unit with chemical, prepare the cleaning chemical, make sure the Draw Tube is inserted into the Chemical Jug. Insert the Metering Tip as shown (see Metering Tip Selection Chart on the Metering Tip Bag). Then, screw the Chemical Cap onto the Chemical Jug and make sure the clear Chemical Line is connected to the Chemical Cap (Fig. 19).
Chemical jug with cap and parts labeled A to E: A metering tip, B chemical cap, C draw tube, D chemical jug, E clear chemical line, with arrows showing the line connecting to the cap
Fig. 19 - A - Metering Tip, B - Chemical Cap, C - Draw Tube, D - Chemical Jug, E - Chemical Line
  • To turn Spray Gun off or on, switch the valve connected to Spray Gun. The Spray Gun is connected to the Pressure Hose (Fig. 20).
Spray gun valve shown in the OFF position on the left and in the ON position on the right
Fig. 20
  • Operate the Spray Gun by pulling the nozzle out and twisting for low pressure pinpoint or fan spray. Pull nozzle back for high pressure pinpoint or fan spray. Chemicals applied in the Low Pressure setting only. Chemicals must be cleared from the Spray Line prior to High Pressure rinsing. To do this, turn OFF the Chemical Valve, then spray in Low Pressure settings for 15 seconds (Fig. 21).
Spray gun with arrows showing nozzle twist for low pressure pinpoint spray, fan spray and high pressure positions
Fig. 21
  • Turn the "PUMP" switch ON (I) to begin using after preparing. Spray intended object with chemical in low pressure, and then turn the chemical valve OFF and clean with fresh water in high pressure.

VACUUM OPERATION

  • Attach Vacuum Wand to Vacuum Hose (if not already connected). The yellow portion of the hose will connect to the wand. The black portion will be connected to the tank (Fig. 22). If corded, plug in provided extension cord. If battery unit, ensure battery is charged and place into battery housing. Turn "VAC" switch ON (I).
Coiled vacuum hose on the unit and a hand connecting the yellow hose end to the black hose with a twisting arrow
Fig. 22
  • Vacuum floor surface diagonally to grout lines, reaching under shelves, seating etc. (Fig. 23).
Person vacuuming a wet tile floor with a vacuum wand and brush head
Fig. 23
  • Once Vacuuming is complete, keep motor running. Slap Vacuum Wand on floor 3-4 times to dislodge debris from squeegee head. Then, invert Wand and Tap 4-5 times to dislodge any fluids or substance from Wand (Fig. 24).
Person slapping the vacuum wand head on the floor and tapping the inverted wand to dislodge debris, marked Slap! and Tap!
Fig. 24
Source: Kaivac No-Touch Cleaning (NTC) (2026) Operator Manual MANUALNTC_ONLINE- Rev. 2026, page 14, used with permission. SES ref PF-Z4BR-5CDE‌‌​⁠​‌​⁠⁠​‍​⁠‌‍⁠⁠‌⁠​​​​​​​⁠‍​​​‌​⁠​​‌​​‌‍​⁠​‍‍‌⁠‍‍‌‍⁠‌⁠‍‍⁠‌‌
No-Touch Cleaning (NTC) (2026) MANUALNTC_ONLINE- (2026)Page 14 of 41
DAILY & GENERAL MAINTENANCE

DAILY & GENERAL MAINTENANCE

WARNING DO NOT spray electrical components of the unit when emptying or cleaning unit. ALWAYS remove battery back or unplug unit.
Use proper PPE and eye protection.
CAUTION DO NOT allow liquid pick up to remain inside unit tank for extended periods of time.
Moisture may develop and cause product part damage.

The unit should be checked, emptied, and cleaned after each use.‌‌​⁠​‌​⁠⁠​‍​⁠‌‍⁠⁠‌⁠​​​​​​​⁠⁠​​​‌​⁠​​‍‍‌‍⁠‍​⁠⁠‍​​‌​‌‍​​‌‍​‍​⁠

In short Check, empty and clean the unit after each use. Empty the vacuum tank through the dump hose, rinse the tank and hoses, clean the float cage, and check the squeegee blades and accessories.‌‌​⁠​‌​⁠⁠​‍​⁠‌‍⁠⁠‌⁠​​​​​​​⁠⁠​​​‌​⁠​​‍‍‌‍⁠‍​⁠⁠‍​​‌​‌‍​​‌‍​‍​⁠

EMPTYING THE VACUUM TANK

  • If the Vacuum Motor shuts off before the job is complete, the Vacuum Tank may be full and need to be emptied. Lift the Vacuum Tank jug holder to check liquid level inside the Vacuum Tank. If unit is full or your job is complete, follow the instructions below to empty Tank into appropriate sink/drain.
  • To begin the dumping process, you must first press down on the Cap and turn counter-clockwise (Fig. 25).
  • Once cap is removed, lower Dump Hose into appropriate sink/drain (Fig. 26). Reattach cap before use.
Vacuum tank cap with arrows: PRESS DOWN, then TURN counter-clockwise to remove the cap
Fig. 25
Person lowering the dump hose from the vacuum tank into a sink to empty it
Fig. 26
NOTICE To prevent an accidental spill or overflow from the Dump Hose, be careful to keep hose end upright until it is over sink/drain.

CLEANING UNIT

  • Rinse Vacuum Tank thoroughly at clean-up sink, preferably with hot water. Rinse water tank, use vacuum hose when tank is full to suck up remaining liquid and empty using the dump hose. (Fig. 27).
  • Alternatively, you can also turn the Vacuum ON (I) and dispense solution into Vacuum Hose as shown to clean Hose and Tank (Fig. 28).
Rinsing the vacuum tank and emptying it through the dump hose into a floor drain, shown for the 1750 and 2750 models and for the 1250 model
Fig. 27
Person placing the vacuum hose under the solution dispenser to draw solution through the hose and tank
Fig. 28

CLEANING UNIT FILTERS

  • Lift the vacuum tank jug holder and locate the Float Cage. Rinse and clean the Float Cage, ensure it is securely in location before each use (Fig. 29).
  • Replace HEPA filter every 3-6 months as needed.
Float cage being rinsed with water from a spray gun
Fig. 29

SQUEEGEE BLADES & ACCESSORIES

  • Check for worn squeegee blades. Worn blades cause streaking and loss of vacuum suction.
  • Replace with new every 6-8 weeks. Ensure squeegee blades are replaced with the ribbed portion facing outwards (Fig. 30).
  • Clean off accessories and build-up on parts and tools (Fig. 31).
Squeegee head with an enlarged view of the blade, ribbed portion facing outward
Fig. 30
Spray gun rinsing a vacuum wand brush tool
Fig. 31
Source: Kaivac No-Touch Cleaning (NTC) (2026) Operator Manual MANUALNTC_ONLINE- Rev. 2026, page 15, used with permission. SES ref PF-KIRS-RWNZ‌‌​⁠​‌​⁠⁠​‍​⁠‌‍⁠⁠‌⁠​​​​​​​⁠⁠​​​‌​⁠​​‍‍‌‍⁠‍​⁠⁠‍​​‌​‌‍​​‌‍​‍​⁠
No-Touch Cleaning (NTC) (2026) MANUALNTC_ONLINE- (2026)Page 15 of 41
UNIT & MAINTENANCE

UNIT & MAINTENANCE

In short This section lists what to inspect, clean or replace on each part of the unit, from the floor squeegee to the battery and splash cover. Always unplug the unit before servicing or inspecting it.‌‌​⁠​‌​⁠⁠​‍​⁠‌‍⁠⁠‌⁠​​​​​​‌​​​​​‌​⁠​​‌⁠⁠⁠​⁠‍‌‌‌​‌​‍‌‍⁠​​‌‌‍⁠​
WARNING! ALWAYS unplug unit before servicing unit or inspecting.
ITEMPROCEDURE
Floor Squeegee
  • Check condition of squeegee blades and wheels on the floor tool.
  • Rough floor surfaces will cause the blades and wheels to wear out more quickly. Replace as necessary.
Spray Gun
  • Check spray pattern. If spray pattern will not pinpoint, clean orifice by removing it with an Allen wrench and flushing. Replace if needed.
  • If nozzle becomes difficult to move from high to low pressure, lubricate nozzle with lithium grease.
Pressure Hose
  • Wipe clean after each use.
  • Check for cuts or frays in the hose jacket, particularly at the end of the fittings. Replace hose if cuts are found.
Water Tank
  • Check condition of filter in water tank. Clean as needed.
  • Empty the water tank to prevent mildew and bacteria growth. Empty tank by dipping the vacuum hose into the water tank and transferring the water to the vacuum tank.
Vacuum Tank
  • Empty and flush vacuum tank.
  • Clean and disinfect.
  • Check the float shutoff screen to be sure it is not blocked or dirty. A plugged filter screen restricts airflow and results in reduced suction.
Leaks
  • Be alert for leaks around hoses, fittings, spray wand, tanks or elsewhere.
  • Discontinue use until leaks are repaired.
Electrical System
  • The ground fault circuit interrupter (GFCI) must be tested before each use.
  • Electrical cord must be inspected for tears or cuts in the insulation.
  • Inspect plug and be sure ground pin is in place.
Vacuum Wand
  • Use a wire or coarse brush with acid cleaner to remove residue from threads on the coupling and coupling nut. Apply grease when done.
HEPA Filter
  • Replace every 3-6 months depending on use.
Float Cage
  • Ensure cage is sprayed and cleaned daily to remove debris.
Battery Maintenance
  • Inspect battery, plugs, cords, splash cover (if included), and chemical-resistant plastic protective helmet (if included) before charging and after charging.
  • Charge and store battery indoors.
  • If included, the battery splash cover must remain in place. Without the battery splash cover, the battery housing may become damaged in direct contact with liquids, or near flammable or combustible materials, which may cause the battery to malfunction, which can result a fire, explosion, personal injury, and/or property damage.
  • Always keep helmet affixed to top of battery if your battery is so equipped.
  • To view the battery, temporarily move the splash cover (if included). Replace the splash cover after inspection. Do not use unit if battery shows any damage, including cracks, dents, holes, fraying, or missing pieces.
  • Once your battery run time is less than 55% (50 minutes for non-quick change and 30 minutes for quick change batteries), contact Kaivac to replace your battery. Regardless of run time, replace your battery after 4 years. Consult Kaivac.com for information on recycling your old battery.
  • DO NOT attempt to repair, service or modify the batteries or charger. Contact Kaivac Technical Support with any issues.
  • DO NOT use or store the NTC System or battery in refrigerated areas, in environments when the battery is in direct contact with liquids, or near flammable or combustible materials.
  • DO NOT charge or store battery for extended time (1 month or more) in temperatures below 40°F (4°C).
  • DO NOT use a battery or appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.
  • If unit is smoking or sparking, move outside to a fire-safe location immediately. If possible, disengage battery from unit, notify management, and call Kaivac Technical Support at 800-287-1136, Ext. 2
Splash Cover (if applicable)
  • Inspect splash cover for damage.
  • Clean and dry the splash cover.
  • Be sure the splash cover is secure.
Source: Kaivac No-Touch Cleaning (NTC) (2026) Operator Manual MANUALNTC_ONLINE- Rev. 2026, page 16, used with permission. SES ref PF-RDYJ-BA63‌‌​⁠​‌​⁠⁠​‍​⁠‌‍⁠⁠‌⁠​​​​​​‌​​​​​‌​⁠​​‌⁠⁠⁠​⁠‍‌‌‌​‌​‍‌‍⁠​​‌‌‍⁠​
No-Touch Cleaning (NTC) (2026) MANUALNTC_ONLINE- (2026)Page 16 of 41
ELECTRICAL DIAGRAMS

1250 AC ELECTRICAL DIAGRAM

Wiring diagram for the 1250 AC machine with a legend for blade and pin connection, dual pin for (2) blades and butt splice. A 120V AC 3-wire NEMA 5-15P plug with 12 AWG 3-wire cable feeds pig tails to the control panel (viewed from back side) with hour meter, 5 Amp pump switch and 15 Amp vac switch, a 120VAC to 120VDC rectifier, the 120 VDC pump motor and the 120 VAC vac motor. Wires are labeled black, white, green and red 16 or 18 AWG.

1250 INTL. AC ELECTRICAL DIAGRAM

Wiring diagram for the 1250 INTL. AC machine with a legend for blade and pin connection and dual pin for (2) blades. A 3-wire SJTW cable with 15-5P plug (W, L, G) feeds a 3-wire 12 AWG cable and pig tails to the control panel (viewed from back side) with hour meter, 5 Amp pump switch and 15 Amp vac switch, a rectifier, the 240 VDC pump motor, the 240 VAC vac motor and an AC/DC filter. Wires are labeled black, white, green, blue, brown and green/yellow 16 AWG.
Source: Kaivac No-Touch Cleaning (NTC) (2026) Operator Manual MANUALNTC_ONLINE- Rev. 2026, page 17, used with permission. SES ref PF-EN3E-YVRH‌‌​⁠​‌​⁠⁠​‍​⁠‌‍⁠⁠‌⁠​​​​​​‌​‌​​​‌​⁠​​‍​‌​⁠⁠‍‍‍‌‌​​⁠​‌‍‌‌‍‍‍​‌
No-Touch Cleaning (NTC) (2026) MANUALNTC_ONLINE- (2026)Page 17 of 41
ELECTRICAL DIAGRAMS

1250 DC ELECTRICAL DIAGRAM

In short This page shows the wiring diagram for the 1250 DC model. It shows how the 36 VDC battery pack, the charger, the pump and vacuum switches with their breakers, and the 36 VDC pump and vacuum motors are connected.‌‌​⁠​‌​⁠⁠​‍​⁠‌‍⁠⁠‌⁠​​​​​​‌​‍​​​‌​⁠​​​⁠⁠​‍‌⁠‍⁠⁠⁠‌‌⁠‌⁠‍‌‌‍‍⁠‍​

Batteries and chargers: make sure your charger is compatible with your batteries, and set its charging algorithm to your battery pack before you use it.

Wiring diagram for the 1250 DC. At left is the battery pack (36 VDC) with BMS, USB jack and charge indicator. The battery housing holds the IOT unit, 5-way Wago connections and the 36V DC charger (input 120 VAC 1.4 Amps, output 42VDC 4A max) on a 2-wire SVT cable with IEC C7 connector and a NEMA 1-15P 120V plug. The control panel, viewed from inside the box, has a 10 Amp and a 20 Amp breaker, a pump switch, a vac switch and an hour meter. Wires are labeled by color and gauge and run to the 36 VDC pump motor and the 36 VDC vacuum motor in the black box. A legend explains the blade and pin connection, the dual pin for (2) blades, and the 5-way Wago connection.
Source: Kaivac No-Touch Cleaning (NTC) (2026) Operator Manual MANUALNTC_ONLINE- Rev. 2026, page 18, used with permission. SES ref PF-YV36-XGOB‌‌​⁠​‌​⁠⁠​‍​⁠‌‍⁠⁠‌⁠​​​​​​‌​‍​​​‌​⁠​​​⁠⁠​‍‌⁠‍⁠⁠⁠‌‌⁠‌⁠‍‌‌‍‍⁠‍​
No-Touch Cleaning (NTC) (2026) MANUALNTC_ONLINE- (2026)Page 18 of 41
ELECTRICAL DIAGRAMS

17/2750 AC ELECTRICAL DIAGRAM

In short This page shows the wiring diagrams for the 17/2750 AC machine, one for the 120V version and one for the international version. Each diagram shows how the power cord, pig tails, control panel switches, hour meters, rectifier and motors are wired.‌‌​⁠​‌​⁠⁠​‍​⁠‌‍⁠⁠‌⁠​​​​​​‌​⁠​​​‌​⁠​​‍​​⁠​⁠​‍‍‍‌‍‍‌‍‍​‍​⁠⁠⁠⁠⁠
Wiring diagram of the 17/2750 AC machine: a 120V 3-wire NEMA 5-15P plug feeds a 3-wire 600V @20A 12 AWG cord, then pig tails to the control panel (viewed from inside the box) with a 5 Amp pump switch, 15 Amp vac switch and two hour meters, a 120VAC to 120VDC rectifier, the 120 VDC pump motor and the 120 VAC vac motor. Wires are black, white, green and red 16 and 18 AWG, with a legend for blade and pin connections.
17/2750 AC ELECTRICAL DIAGRAM

17/2750 INTL. AC ELECTRICAL DIAGRAM

Wiring diagram of the 17/2750 international AC machine: a 3-wire SJW cable with 15-15P plug (W, L, G terminals) connects to a 3-wire 600V @20A 12 AWG cord and pig tails, then to the control panel with 5 Amp pump switch, 15 Amp vac switch and two hour meters, a rectifier, an AC/DC filter, the 340 VDC pump motor and the 340 VAC vac motor. Wires are black, white, green, blue, brown, green/yellow and red, with a legend for blade and pin connections.
17/2750 INTL. AC ELECTRICAL DIAGRAM
Source: Kaivac No-Touch Cleaning (NTC) (2026) Operator Manual MANUALNTC_ONLINE- Rev. 2026, page 19, used with permission. SES ref PF-WBUT-O4GC‌‌​⁠​‌​⁠⁠​‍​⁠‌‍⁠⁠‌⁠​​​​​​‌​⁠​​​‌​⁠​​‍​​⁠​⁠​‍‍‍‌‍‍‌‍‍​‍​⁠⁠⁠⁠⁠
No-Touch Cleaning (NTC) (2026) MANUALNTC_ONLINE- (2026)Page 19 of 41
ELECTRICAL DIAGRAMS

17/2750 DC ELECTRICAL DIAGRAM

In short This page is a wiring diagram for the 17/2750 DC model. It shows how the 36 VDC battery pack, charger, IOT unit, pump and vacuum switches, breakers, hour meters and the 36 VDC pump and vacuum motors are connected.‌‌​⁠​‌​⁠⁠​‍​⁠‌‍⁠⁠‌⁠​​​​​​‌‌​​​​‌​⁠​​‍​‌‍‍⁠‍⁠‍⁠‌‌‌‍‍‌⁠​​​​‌​​

Batteries and chargers: make sure your charger is compatible with your batteries, and set its charging algorithm to your battery pack before you use it.

Wiring diagram for the 17/2750 DC model. At left is the 36 VDC battery pack with BMS, charge indicator and USB jack. A NEMA 1-15P 120V plug feeds a 2-wire SVT cable with IEC C7 connector to the 36V DC charger (input 120 VAC 1.4 Amps, output 42VDC 4A max). The IOT unit sits in the centre. At upper right, the control panel viewed from inside the box shows a 10 Amp breaker with the pump switch and a 20 Amp breaker with the vac switch, each with an hour meter. Colored wires (red, black, white, green; 12 to 20 AWG) run through 5-way Wago connectors to the 36 VDC pump motor and the 36 VDC vacuum motor at the bottom. A legend at lower left shows the symbols for blade and pin connection, dual pin for 2 blades, and 5-way Wago connection.
Source: Kaivac No-Touch Cleaning (NTC) (2026) Operator Manual MANUALNTC_ONLINE- Rev. 2026, page 20, used with permission. SES ref PF-ZYUC-NZME‌‌​⁠​‌​⁠⁠​‍​⁠‌‍⁠⁠‌⁠​​​​​​‌‌​​​​‌​⁠​​‍​‌‍‍⁠‍⁠‍⁠‌‌‌‍‍‌⁠​​​​‌​​
No-Touch Cleaning (NTC) (2026) MANUALNTC_ONLINE- (2026)Page 20 of 41
TROUBLESHOOTING

TROUBLESHOOTING

In short This table lists common problems by area (electrical, vacuum system, blow dry system) with the possible cause and the fix for each. Always unplug the unit before inspecting or servicing, and turn the unit off immediately if there is an electrical burning smell.‌‌​⁠​‌​⁠⁠​‍​⁠‌‍⁠⁠‌⁠​​​​​​‌‌‌​​​‌​⁠​​​‌‍‌‌‍⁠‌⁠⁠‍‌‍​‌⁠‍‍‍‍​⁠‍‍
WARNING! Always unplug unit before inspecting or servicing.
RISK OF ELECTRIC SHOCK OR FIRE
AREAPROBLEMPOSSIBLE CAUSERemedy
ElectricalNo Power to pump or vac motorUnit not plugged inPlug unit in
Switch not "on"Check switches for "on"
GFCI trippedTest and reset GFCI
Building circuit overloadedCheck and reset circuit
Switch wires looseDisconnect power and check for loose wire
Connections looseDisconnect power and check for loose wire under panel
Electrical burning smell
WARNING! RISK OF FIRE, SERIOUS INJURY, OR DEATH
TURN UNIT OFF IMMEDIATELY.
Vac motor brushes wornRemove vac motor and repair
Vac motor hung upRelease pressure on hose and jog vac switch, or replace
Pump motor hung upRelease pressure on hose and jog pump switch, or replace
Vacuum SystemNo/Weak vacuumVac tank fullEmpty vac tank
Squeegee blades or wheels wornReplace wheels or blades and check periodically
Float shutoff screen dirtySpray off float screen to clean
Float ball stuckTap float and release/clean
Damaged hoseCut and repair/replace
Dump hose plug missingContact dealer and replace
Access lid not rightTighten lid hand tight
Vacuum hose pluggedFlush hose to remove debris
Too much liquid in vac hoseAllow air in when vacuuming
Vac hose still wrappedUnwrap vac hose fully
Exhaust pluggedClean exhaust port and HEPA filter
Leak in vac tankIf repairable, clean and dry affected area and seal with silicone
HEPA filter cloggedRemove HEPA filter and clean
Moisture from exhaustVac tank fullDump vac tank
Float shutoff missingReplace
Excessive foam in vac tankUse defoamer
Blow Dry SystemNo air flowHose disconnectedReconnect hose
Moisture from exhaustWater in blow hoseDry blow line
Suction, not blow actionVacuum hose connected to vac tankReconnect to vac motor exhaust hose
Source: Kaivac No-Touch Cleaning (NTC) (2026) Operator Manual MANUALNTC_ONLINE- Rev. 2026, page 21, used with permission. SES ref PF-JIQD-2ZT4‌‌​⁠​‌​⁠⁠​‍​⁠‌‍⁠⁠‌⁠​​​​​​‌‌‌​​​‌​⁠​​​‌‍‌‌‍⁠‌⁠⁠‍‌‍​‌⁠‍‍‍‍​⁠‍‍
No-Touch Cleaning (NTC) (2026) MANUALNTC_ONLINE- (2026)Page 21 of 41
TROUBLESHOOTING

TROUBLESHOOTING

In short This table lists problems in the high pressure system and the chemical injection system, with the possible causes and the solution for each. Always unplug the unit before inspecting or servicing.‌‌​⁠​‌​⁠⁠​‍​⁠‌‍⁠⁠‌⁠​​​​​​‌‌‍​​​‌​⁠​​‍​‍‍​‌‌⁠​‍‌‌​‍​​‍‍‌‍⁠​‌‍
AREAPROBLEMPOSSIBLE CAUSESOLUTION
High Pressure System
WARNING Always unplug unit before inspecting or servicing.
RISK OF ELECTRICAL SHOCK, FIRE, SERIOUS INJURY, OR DEATH
No water from pump or low pressureOut of waterFill water tank
Gun nozzle pluggedRemove orifice with Allen wrench and clean
Air in pump (vapor lock)Use power prime technique
Gun orifice missingReplace orifice
Water tank filter pluggedClean tank and filter
In-line bowl filter pluggedRemove filter cover and clean
Bowl filter lid looseGently tighten bowl cover
Pressure hose damagedRepair or replace
Quick disconnect leakingTighten or replace
Injector pluggedRemove safety cap from chemical and blow small amounts of compressed air into line
Pulse hose damagedRepair or replace
Regulator failedReplace
Hose kinkedUnkink and check for damage
Seals in pump need replacedRemove and replace seals
Bad fan pattern or pinpoint pattern on gunDebris in nozzleRemove orifice with Allen wrench and clean
Orifice damagedRemove and replace
Chemical Injection System
WARNING Always unplug unit before inspecting or servicing.
RISK OF ELECTRICAL SHOCK, FIRE, SERIOUS INJURY, OR DEATH
No chemical flowOut of chemicalRefill chemical
Safety cap not secureCheck safety cap/tighten
Chemical valve “off”Check on/off valve
Safety cap pluggedReplace cap
Spray gun in wrong modeMake sure gun nozzle is pulled out away from gun chemical mode
Metering tip pluggedCheck metering tip for clog
Injector pluggedRemove safety cap from chemical and blow small amounts of compressed air into line
Air entering systemCheck for air entering system around chemical lines or injector
Injector installed backwardsIf fluttering or pulsing sound can be heard while spraying or when unit is running, it is possible that your injector is in backwards. Remove; reinstall.
Kink in chemical lineReplace chemical line
Source: Kaivac No-Touch Cleaning (NTC) (2026) Operator Manual MANUALNTC_ONLINE- Rev. 2026, page 22, used with permission. SES ref PF-F65N-TXFS‌‌​⁠​‌​⁠⁠​‍​⁠‌‍⁠⁠‌⁠​​​​​​‌‌‍​​​‌​⁠​​‍​‍‍​‌‌⁠​‍‌‌​‍​​‍‍‌‍⁠​‌‍
No-Touch Cleaning (NTC) (2026) MANUALNTC_ONLINE- (2026)Page 22 of 41
TROUBLESHOOTING

TROUBLESHOOTING

AREAPROBLEMPOSSIBLE CAUSESOLUTION
Chemical Injection System continuedNot enough chemicalMetering tip pluggedRemove and clean
Wrong metering tipCheck and replace per chart
Chemical line blows off safety capDebris in injectorRemove safety cap from chemical and blow small amounts of compressed air into line
Water back flows into chemical bottleBad seat on injector check valveCheck injector o-ring or replace
Bad safety capReplace safety cap
Dump SystemDump hose will not empty tankDump hose cap not removedRemove cap
Clog in bottom of tankTip dump contents, remove debris
Dump hose leaksHose cutIf leak is less than 4” from tank side, cut and reattach, or replace
Clamp looseTighten hose clamp
Dump cap missingReplace cap
Wheels and CastersWheels will not roll; rubbingFlat tiresInflate tires to 30 p.s.i.
Debris wrapped around axleCheck for debris on axle
Bearings tightGrease bearings
Wheels too loose on axleRemove wheel, add washers to take up slack
Bearings falling outReplace bearing assembly
Squeegee HeadFloor streaksWorn blades or wheelsReplace wheels and/or blades
Squeegee head does not easily rotate when installed on wandBrass ring on wand not in grooveLoosen coupling nut and re-position head on groove
Coupling nut too tightLoosen 1/2 turn
Head will not stay on wandCoupling nut crackedReplace
Brass ring wornReplace
Premature blade wearSqueegee wheels wornCheck wheels for wear/replace
Sucks to the floor too tightlySqueegee wheels wornCheck wheels for wear/replace
Battery
WARNING RISK OF FIRE, EXPLOSION, AND SERIOUS INJURY, OR DEATH
Sparks/Burning/Fire/Smoke
STOP USE IMMEDIATELY
Damage to battery or chargerStop use immediately. Disconnect battery from charger, if possible. Unplug charger, if possible.
Source: Kaivac No-Touch Cleaning (NTC) (2026) Operator Manual MANUALNTC_ONLINE- Rev. 2026, page 23, used with permission. SES ref PF-QAWV-P2HU‌‌​⁠​‌​⁠⁠​‍​⁠‌‍⁠⁠‌⁠​​​​​​‌‌⁠​​​‌​⁠​​‍⁠​⁠‌⁠‌‍‍⁠‌‍​‍​​⁠⁠‍‍‌​‍‍
No-Touch Cleaning (NTC) (2026) MANUALNTC_ONLINE- (2026)Page 23 of 41

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