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Parts › PartFinder › Tennant T500e › Operator manual
Form 9015506, Rev. 05 (02-2024)
Tennant · Walk-behind floor scrubber

Tennant T500e Operator Manual

9015506 Rev. 05 (02-2024)47 pages26, 28 and 32 in dual disk, 28 in cylindrical brush and 28 in orbital models, including ec-H2O and lithium-ion options
Before first use: charge the batteries overnight before you run the machine the first time.
Free to read, no account neededEvery page has its own linkPart numbers link to the part
COVER

T500e walk-behind floor scrubber

English (EN). Operator Manual 9015506, Rev. 05 (02-2024). North America / International.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​​​‌​​​‌​‍⁠⁠⁠‌‍‍‌‌‍⁠‌‍​‍⁠‍⁠⁠‌⁠​⁠‌‌‍‍

Line drawing of the Tennant T500e walk-behind floor scrubber with disk scrub head

TennantTrue® Parts
IRIS® a Tennant Technology
Insta-Fit™ Adapter
Smart-Fill™ Automatic Battery Watering

Powered by Lithium-Ion. ec-H2O NanoClean.

For the latest Parts manuals and other language Operator manuals, visit: www.tennantco.com/manuals

9015506
Rev. 05 (02-2024)

Source: Tennant T500e Operator Manual 9015506 Rev. 05 (02-2024), page 1, used with permission. SES ref PF-3EIY-EJVK‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​​​‌​​​‌​‍⁠⁠⁠‌‍‍‌‌‍⁠‌‍​‍⁠‍⁠⁠‌⁠​⁠‌‌‍‍
Tennant T500e (02-2024)Page 1 of 47
INTRODUCTION

Introduction

In shortThis page covers what the T500e is for (indoor scrubbing of hard floors), where to find the serial number label, and how to get the machine off the pallet. Use the supplied ramp. For parts or service, call us at 800-440-6723.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​​​‍​​​‌​‍⁠⁠⁠‍⁠‍​⁠⁠‍‍⁠‌​‍‍​​‌​‍​​​​​

This manual is furnished with each new model. It provides necessary operation and maintenance instructions.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​​​‍​​​‌​‍⁠⁠⁠‍⁠‍​⁠⁠‍‍⁠‌​‍‍​​‌​‍​​​​​

Read this manual completely and understand the machine before operating or servicing it.

This machine will provide excellent service. However, the best results will be obtained at minimum costs if:

• The machine is operated with reasonable care.
• The machine is maintained regularly - per the maintenance instructions provided.
• The machine is maintained with manufacturer supplied or equivalent parts.

To view, print or download manuals online visit www.tennantco.com/manuals

Protect the environment

Please dispose of packaging materials and used machine components such as batteries in an environmentally safe way according to your local waste disposal regulations.

Always remember to recycle.

Intended use

The T500e walk-behind floor scrubber is intended for commercial use, for example in hotels, schools, hospitals, factories, shops, offices and rental businesses. It is designed to scrub hard floor surfaces (concrete, tile, stone, synthetic, etc.) in an indoor environment. This machine is not intended for cleaning carpets or sanding wood floors. Use only recommended pads/brushes and commercially available floor cleaning detergents. Do not use this machine other than described in this Operator Manual.

Machine data

Please fill out at time of installation for future reference.

Model No. -
Serial No. -
Installation Date -

Serial number label location

Photo inside the battery compartment of the T500e with an arrow pointing to the serial number label on the electrical bracket
Serial number label location

Uncrating machine

Carefully check machine for signs of damage. Report damages at once to carrier. Contact distributor or Tennant for missing items.

To uncrate the machine, remove straps, wheel blocks and shipping brackets. Using the supplied ramp carefully back the machine off the pallet. Make sure scrub head is in the raised position.

ATTENTION: Do not remove machine from pallet without using ramp, machine damage may occur.

Tennant Company
10400 Clean Street
Eden Prairie, MN 55344-2650
Phone: (800) 553-8033
www.tennantco.com

1-STEP is a trademark of Tennant Company.

Specifications and parts are subject to change without notice.

Original Instructions. Copyright ©2017-2023 Tennant Company. All rights reserved.

Source: Tennant T500e Operator Manual 9015506 Rev. 05 (02-2024), page 2, used with permission. SES ref PF-VRBL-BB4E‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​​​‍​​​‌​‍⁠⁠⁠‍⁠‍​⁠⁠‍‍⁠‌​‍‍​​‌​‍​​​​​
Tennant T500e (11-2023)Page 2 of 47
CONTENTS

Contents

Page numbers below are PDF page numbers. The manual's own printed page numbers run one higher from the Safety chapter on, because printed page 4 is not in this PDF.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​​​⁠​​​‌​‍⁠⁠‍‍‍‌⁠‌​‍⁠⁠⁠​‌⁠‌‌‌‍‍⁠‌‌​​

Introduction

Introduction (page 2; printed 2)
Intended use (page 2; printed 2)
Machine data (page 2; printed 2)
Serial number label location (page 2; printed 2)
Uncrating machine (page 2; printed 2)

Safety

Important safety instructions (page 4; printed 5)
Safety labels (page 6; printed 7)

Operation

Machine components (page 7; printed 8)
Machine components (page 8; printed 9)
Scrub head types (page 8; printed 9)
Control panel components (page 9; printed 10)
Machine symbols (page 9; printed 10)
Installing batteries (page 10; printed 11)
How the machine works (page 11; printed 12)
Brush and pad information (page 11; printed 12)
Machine setup (page 12; printed 13)
Charge batteries (page 12; printed 13)
Attaching squeegee assembly (page 12; printed 13)
Installing disk brushes/pads (disk scrub head model) (page 13; printed 14)
Installing orbital pads (orbital scrub head model) (page 14; printed 15)
Installing cylindrical brushes (cylindrical brush scrub head model) (page 14; printed 15)
Filling solution tank (page 15; printed 16)
Filling automatic battery watering tank (option) (page 15; printed 16)
ec-H2O water conditioning cartridge (ec-H2O model) (page 16; printed 17)
Control panel operation (page 16; printed 17)
1-STEP button (page 16; printed 17)
Brush pressure button (page 16; printed 17)
Solution flow button (page 17; printed 18)
ec-H2O button / indicator (option) (page 17; printed 18)
Service indicator (page 17; printed 18)
Parking brake indicator (option) (page 17; printed 18)
Battery discharge indicator (page 17; printed 18)
Automatic battery watering indicator (option) (page 18; printed 19)
Machine operation (page 18; printed 19)
Pre-operation check list (page 18; printed 19)
Operating machine (page 18; printed 19)
Emergency shut-off button (page 20; printed 21)
While operating machine (page 20; printed 21)
Circuit breaker panel (page 21; printed 22)
Hour meter (page 21; printed 22)
Draining tanks (page 21; printed 22)
Draining recovery tank (page 21; printed 22)
Draining solution tank (page 22; printed 23)
Service indicator codes (page 23; printed 24)
On-board battery charger service indicator codes (page 24; printed 25)
ec-H2O system service indicator codes (option) (page 24; printed 25)

Maintenance

Maintenance chart (page 25; printed 26)
Machine maintenance (page 26; printed 27)
After daily use (page 26; printed 27)
After weekly use (page 28; printed 29)
After every 50 hours of use (page 28; printed 29)
After every 100 hours of use (page 28; printed 29)
Electric motors (page 29; printed 30)
Belts (cylindrical brush model) (page 29; printed 30)
Batteries (page 30; printed 31)
Flooded (wet) and maintenance-free sealed lead-acid batteries (page 30; printed 31)
Checking connections / cleaning (all battery types) (page 30; printed 31)
Lithium-ion battery (page 31; printed 32)
Battery power button / battery discharge indicator (page 31; printed 32)
Charging batteries (page 32; printed 33)
Battery charger settings (page 33; printed 34)
Changing on-board battery charger settings (page 33; printed 34)
Manual battery watering system (Trojan battery option) (page 34; printed 35)
Automatic battery watering system (Trojan battery option) (page 36; printed 37)
Squeegee blade replacement (page 37; printed 38)
ec-H2O water conditioning cartridge replacement (page 38; printed 39)
Machine jacking (page 39; printed 40)
Transporting machine (page 39; printed 40)
Storing machine (page 40; printed 41)
Freeze protection (page 40; printed 41)
Troubleshooting (page 41; printed 42)

Specifications

Specifications: general machine dimensions, capacities and performance (page 43; printed 44)
Machine dimensions (page 45; printed 46)

Source: Tennant T500e Operator Manual 9015506 Rev. 05 (02-2024), page 3, used with permission. SES ref PF-ZFBZ-QI6F‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​​​⁠​​​‌​‍⁠⁠‍‍‍‌⁠‌​‍⁠⁠⁠​‌⁠‌‌‌‍‍⁠‌‌​​
Tennant T500e (11-2023)Page 3 of 47
SAFETY

Important safety instructions - save these instructions

In shortOnly trained, authorized people should run the T500e, and only indoors, away from flammable vapors, liquids and dusts. Batteries give off hydrogen gas, so keep sparks and flame away when charging. Read pages 4 and 5 before you run or service the machine.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​​‌​​​​‌​‍⁠⁠⁠‍‍​‌⁠​⁠⁠‍‌⁠⁠⁠⁠‌​​⁠‍‍​‍⁠

Batteries and chargers: make sure your charger is compatible with your batteries, and set its charging algorithm to your battery pack before you use it.

The following warning precautions are used throughout this manual as indicated in their description:‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​​‌​​​​‌​‍⁠⁠⁠‍‍​‌⁠​⁠⁠‍‌⁠⁠⁠⁠‌​​⁠‍‍​‍⁠

WARNING: To warn of hazards or unsafe practices which could result in severe personal injury or death.
FOR SAFETY: To identify actions which must be followed for safe operation of equipment.

The following information signals potentially dangerous conditions to the operator. Know when these conditions can exist. Locate all safety devices on the machine. Report machine damage or faulty operation immediately.

WARNING: To Reduce the Risk of Fire, Explosion, Electric Shock or Injury:
- Read manual before operating machine.
- Do not use or pick up flammable materials or reactive metals.
- Do not use near flammable liquids, vapors or combustible dusts.
This machine is not equipped with an explosion proof motor. The electric motor will spark upon start up and during operation which could cause a flash fire or explosion if machine is used in an area where flammable vapors/liquids or combustible dusts are present.
- Batteries emit hydrogen gas. Explosion or fire can result. Keep sparks and open flame away when charging.
- Disconnect battery cables and charger cord before cleaning and servicing machine.
- Do not charge batteries with damaged cord. Do not modify plug.
If the charger supply cord is damaged or broken, it must be replaced by the manufacturer or its service agent or a similarly qualified person in order to avoid a hazard.
- Do not use outdoors. Store indoors.
- Spinning pad/brush, keep hands away.

IRIS Telemetry - This machine may be equipped with technology that automatically communicates over the cellular network. If the machine will be operated where cell phone use is restricted because of concerns related to equipment interference, please contact a Tennant representative for information on how to disable the cellular communication functionality.

FOR SAFETY:
1. Do not operate machine:
- Unless trained and authorized.
- Unless operator manual is read and understood.
- Unless mentally and physically capable of following machine instructions.
- Under the influence of alcohol or drugs.
- While using a cell phone or other types of electronic devices.
- If not in proper operating condition.
- In outdoor areas. This machine is for indoor use only.
- In areas where flammable vapors/liquids or combustible dusts are present.
- With pads or accessories not supplied or approved by Tennant. The use of other pads may impair safety.
- In areas with possible falling objects.
- In areas that are too dark to safely see the controls or operate machine.
2. Before operating machine:
- Check machine for fluid leaks.
- Make sure all safety devices are in place and operate properly.
3. When operating machine:
- Use only as described in this manual.
- Report machine damage or faulty operation immediately.
- Wear closed-toe, non-slip work shoes.
- Reduce speed when turning.
- Go slowly on inclines and slippery surfaces.
- The machine may only be operated on gradients up to 2%.
- Follow site safety guidelines concerning wet floors.
- Follow mixing, handling and disposal instructions on chemical containers.
- Do not carry passengers on machine.
- Use care when reversing machine.
- Keep children and unauthorized persons away from machine.
- Do not allow machine to be used as a toy.
4. Before leaving or servicing machine:
- Stop on level surface.
- Set the parking brake, if equipped.
- Turn off machine and remove key.
Source: Tennant T500e Operator Manual 9015506 Rev. 05 (02-2024), page 4, used with permission. SES ref PF-LAOP-7RLC‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​​‌​​​​‌​‍⁠⁠⁠‍‍​‌⁠​⁠⁠‍‌⁠⁠⁠⁠‌​​⁠‍‍​‍⁠
Tennant T500 (11-2022)Page 4 of 47
SAFETY

Important safety instructions - continued

FOR SAFETY:
5. When servicing machine:
- Disconnect battery connection and charger cord before working on machine.
- All work must be done with sufficient lighting and visibility.
- All repairs must be performed by trained personnel.
- Use Tennant supplied or approved replacement parts.
- Do not modify the machine from its original design.
- Block machine tires before jacking machine up.
- Jack machine up at designed locations only. Support machine with jack stands.
- Use hoist or jack that will support the weight of the machine.
- Avoid moving parts. Do not wear loose clothing or jewelry and secure long hair.
- Do not disconnect the off-board charger's DC cord from the machine's receptacle when the charger is operating. Arcing may result. If the charger must be interrupted during charging cycle, disconnect the AC power supply cord first.
- Do not use incompatible battery chargers as this may damage battery packs and potentially cause a fire hazard.
- Inspect charger cord regularly for damage.
- Keep work area well ventilated.
- Avoid contact with battery acid.
- Keep all metal objects off batteries.
- Do not power spray or hose off machine. Electrical malfunction may occur. Use damp cloth.
- Use a hoist or adequate assistance when lifting batteries.
- Battery installation must be done by trained personnel.
- Only use distilled water when filling the automatic battery watering tank.
- Wear personal protection equipment as needed and where recommended in this manual.
For Safety: wear protective gloves.
For Safety: wear eye protection.
FOR SAFETY:
6. When loading/unloading machine onto/off truck or trailer:
- Drain tanks before loading machine.
- Use a ramp that can support the machine weight and operator.
- The machine may only be operated on gradients up to 2%.
- Lower the scrub head and squeegee before tying down machine.
- Turn machine off and remove key.
- Set parking brake (if equipped).
- Block machine wheels.
- Use tie-down straps to secure machine.
7. When using Lithium-ion Battery Model:
- Battery service to be performed by Tennant Service only.
- Battery pack is designed exclusively for specific Tennant machine applications. Do not install battery pack in unapproved machines.
- Dispose of battery in accordance with local regulations. Contact Tennant Service.
- Contact Tennant Service or your local regulatory authorities for proper transporting instructions of lithium-ion batteries.
- Use only OEM approved battery charger supplied with lithium-ion battery.
- Do not expose battery to temperatures below -4°F/-20°C, above 140°F/60°C.
- Do not use machine immediately after long-term extreme temperature storage. Before use, return battery module temperature range to 50°F/10°C~95°F/35°C
- Do not operate or store battery in hazardous environment (electrically charged, humidity, extreme temperatures and magnetic fields).
- Do not expose battery to flame or plasma.
- Do not disassemble or mistreat battery. Do not tear seal tape or will void warranty.
- Do not drop, crush or subject battery to impact, as it may cause battery to heat up or catch fire.
- Do not put battery in fire or water to avoid battery explosion.
- Do not touch battery with wet hand, avoid electric shock.
- Stop using or charging the battery immediately if battery has abnormal temperature, leakage or other abnormal conditions.
Source: Tennant T500e Operator Manual 9015506 Rev. 05 (02-2024), page 5, used with permission. SES ref PF-U4LF-GRAG‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​​‌‌​​​‌​‍⁠⁠⁠‌‍‌‌‌​​‍​⁠‍‌‍‍⁠‌‍‍​‌​‍‌
Tennant T500 (11-2023)Page 5 of 47
SAFETY

Safety labels

The safety labels appear on the machine in the locations indicated. Replace labels if they are missing or become damaged or illegible.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​​‌‍​​​‌​‍⁠⁠⁠‍⁠​‍​⁠‍⁠​​‌‍‌‍​⁠​‌⁠⁠​⁠‍

WARNING LABEL - Located on recovery tank cover.

WARNING LABEL - Spinning brush. Keep hands away. Located on scrub head.

WARNING LABEL - Batteries emit hydrogen gas. Explosion or fire can result. Keep sparks and open flame away when charging. Located on bottom side of recovery tank.

WARNING LABEL - Electrical hazard. Disconnect battery cables before servicing machine. Located on circuit breaker panel.

The T500e safety labels and where they go: the multilingual warning label on the recovery tank cover, the spinning brush label on the scrub head, the hydrogen gas label on the bottom of the recovery tank, and the electrical hazard label on the circuit breaker panel
Source: Tennant T500e Operator Manual 9015506 Rev. 05 (02-2024), page 6, used with permission. SES ref PF-ONSH-XVAQ‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​​‌‍​​​‌​‍⁠⁠⁠‍⁠​‍​⁠‍⁠​​‌‍‌‍​⁠​‌⁠⁠​⁠‍
Tennant T500e (01-2017)Page 6 of 47
OPERATION

Machine components

In shortThe photos on this page and the next show where everything is on the T500e, with numbered callouts. The numbered list of parts is on page 8.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​​‌⁠​​​‌​‍⁠⁠​‌‌‍‌⁠⁠​‍‌‍‍​‌‍​‍‌‌⁠⁠⁠⁠⁠
Numbered photos of the T500e from the operator end and with the recovery tank raised, callouts 1 to 36, showing the control handle, control panel, key switch, emergency shut-off button, tanks, battery compartment, charger, squeegee and scrub head

Parts for callouts 1 to 36 are listed by number on page 8.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​​‌⁠​​​‌​‍⁠⁠​‌‌‍‌⁠⁠​‍‌‍‍​‌‍​‍‌‌⁠⁠⁠⁠⁠

Source: Tennant T500e Operator Manual 9015506 Rev. 05 (02-2024), page 7, used with permission. SES ref PF-H55E-URS7‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​​‌⁠​​​‌​‍⁠⁠​‌‌‍‌⁠⁠​‍‌‍‍​‌‍​‍‌‌⁠⁠⁠⁠⁠
Tennant T500e (11-2022)Page 7 of 47
OPERATION

Machine components

KeyPart
1Control handle
2Control handle start bail
3Control panel
4Forward/Reverse lever
5Speed control knob
6USB port (Service only)
7Key switch
8Transport tie-down bracket
9Emergency shut-off button
10Hour meter
11Solution tank rear hose fill-port
12Solution tank level/drain hose
13Recovery tank drain hose
14Circuit breaker panel
15On-board battery charger
16On-board battery charger cord hooks
17On-board battery charger cord
18Off-board battery charger receptacle
19Squeegee lower/lift foot pedal
20Squeegee assembly
21Squeegee vacuum hose
22Squeegee debris/drip tray
23Recovery tank
24ec-H2O module (option)
25ec-H2O water conditioning cartridge
26Battery compartment
27Automatic battery watering tank (option)
28Solution tank
29Solution tank front bucket fill-port
30Scrub head
31Scrub head skirt
32Pad release plunger
33Wall rollers
34Parking brake (option)
35Recovery tank lid
36Recovery tank float shut-off screen

Scrub head types

Three T500e models side by side: dual disk scrub head (26 in / 650 mm, 28 in / 700 mm and 32 in / 800 mm), 28 in / 700 mm cylindrical brush, and 28 in / 700 mm orbital pad

26 in (650 mm) Dual Disk
28 in (700 mm) Dual Disk
32 in (800 mm) Dual Disk‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​​‍​​​​‌​‍⁠⁠‌​​​​⁠‍⁠‍‌​‍​‌⁠⁠‌‍‍⁠​​​⁠

28 in (700 mm) Cylindrical Brush

28 in (700 mm) Orbital Pad

Source: Tennant T500e Operator Manual 9015506 Rev. 05 (02-2024), page 8, used with permission. SES ref PF-WFV3-NQPW‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​​‍​​​​‌​‍⁠⁠‌​​​​⁠‍⁠‍‌​‍​‌⁠⁠‌‍‍⁠​​​⁠
Tennant T500e (11-2022)Page 8 of 47
OPERATION

Control panel components

In shortThis page names every button and light on the T500e control panel and shows the machine symbols used on it. The next pages explain how each control works.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​​‍‌​​​‌​‍⁠⁠‍‍‌‌‌‍‌⁠⁠‍‍‍⁠‍⁠​‌‌‍​​​⁠‍
T500e control panel with callouts 1 to 11: 1-Step button, brush pressure button and indicator, solution flow button and indicator, service indicator, parking brake indicator, battery discharge indicator, ec-H2O indicator, automatic battery watering indicator and cloud connectivity indicator
KeyPart
11-Step button
2Brush pressure button
3Brush pressure indicator
4Solution flow button
5Solution flow indicator
6Service Indicator
7Battery discharge indicator (BDI)
8ec-H2O button / indicator (option)
9Automatic battery watering indicator (option)
10Cloud Connectivity indicator (option)
11Parking Brake indicator (option)

Machine symbols

Machine symbols with their meanings: read manual, fast speed, slow speed, forward and reverse, key on, key off, ec-H2O scrubbing, battery charge, do not power spray, parking brake, automatic battery watering tank, no detergent, water temperature, circuit breaker, cloud connectivity

Read Manual
Fast speed (drive model)
Slow speed (drive model)
Forward / Reverse (drive model)
Key On
Key Off
ec-H2O scrubbing (option)
Battery charge
Do not power spray
Parking brake (option)
Automatic Battery Watering Tank (Option)
No detergent (ec-H2O option)
Water temperature (ec-H2O option)
Circuit breaker
Cloud Connectivity (Telemetry option)‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​​‍‌​​​‌​‍⁠⁠‍‍‌‌‌‍‌⁠⁠‍‍‍⁠‍⁠​‌‌‍​​​⁠‍

Source: Tennant T500e Operator Manual 9015506 Rev. 05 (02-2024), page 9, used with permission. SES ref PF-WOE6-ZT2Q‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​​‍‌​​​‌​‍⁠⁠‍‍‌‌‌‍‌⁠⁠‍‍‍⁠‍⁠​‌‌‍​​​⁠‍
Tennant T500e (11-2022)Page 9 of 47
OPERATION

Installing batteries

In shortFour 6 volt deep-cycle batteries (260 Ah or less) or two 12V TPPL batteries fit the T500e. Connect red to positive (+) and black to negative (-). Lithium-ion battery service is for Tennant Service only; call us at 800-440-6723.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​​‍‍​​​‌​‍⁠⁠‍​‍​⁠⁠⁠‌‌​⁠‍​⁠‌‌​⁠⁠⁠​‌‍​

Lithium-ion battery

For machines equipped with lithium-ion battery, contact Tennant Service for battery service and replacement.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​​‍‍​​​‌​‍⁠⁠‍​‍​⁠⁠⁠‌‌​⁠‍​⁠‌‌​⁠⁠⁠​‌‍​

FOR SAFETY: When using lithium-ion battery model, battery service to be performed by Tennant Service only.

Flooded (wet) and maintenance-free sealed lead-acid batteries

WARNING: Batteries emit hydrogen gas. Explosion or fire can result. Keep sparks and open flame away when charging.
FOR SAFETY: When servicing machine, wear appropriate personal protection equipment as needed. Avoid contact with battery acid.

Battery specifications

Requires four 6 volt deep-cycle batteries, ≤ 260 Ah @ 20 hr or two 12V TPPL batteries.

Contact distributor or Tennant for battery recommendations.

FOR SAFETY: Before leaving or servicing machine, stop on level surface, turn off machine, remove key and set parking brake if equipped.
  1. Lift the recovery tank to access the battery compartment (Figure 1).
Recovery tank raised to open the battery compartment, with an arrow showing the lift direction, and gloves and eye protection symbols
Fig. 1
  1. Carefully install the batteries into the battery compartment tray and arrange the battery posts as shown (Figures 2 & 3). Position foam spacer(s) as shown. Using the supplied battery post boots, connect the cables to battery posts, RED TO POSITIVE (+) & BLACK TO NEGATIVE (-).
FOR SAFETY: When servicing machine, use a hoist or adequate assistance when lifting batteries.
Cable layout for four 6 volt standard batteries with foam spacer: red cable to positive and black cable to negative posts
Fig. 2 - 4x6V Standard Batteries
Cable layout for two 12 volt TPPL batteries with foam spacers: red to positive and black to negative posts
Fig. 3 - 2x12V TPPL Batteries
IMPORTANT: Before charging batteries, make sure the battery charger and the machine's battery discharge indicator are properly set for battery type. Failure to properly set will result in battery damage. See BATTERY CHARGER SETTINGS.
ATTENTION: Do not disconnect battery cables while charger is plugged in, circuit board damage may result.

IRIS® Battery Charging Metrics Notification: Machines equipped with capability to report battery charging data via IRIS are supplied with a charger and set of batteries from the factory. When a battery reaches its end of life and must be replaced, Tennant highly recommends that the same battery type be used to continue to maximize the machines performance. In the event a battery with a different amp hour (AH), type (Flooded, AGM, Gel, TPPL), or manufacturer is selected for replacement please contact Tennant technical service department for assistance in determining the feasibility of the replacement batteries and if so, selecting the correct charging profile. Availability of IRIS battery metric reporting is not guaranteed with third party supplied batteries.

Source: Tennant T500e Operator Manual 9015506 Rev. 05 (02-2024), page 10, used with permission. SES ref PF-BQG6-SRDU‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​​‍‍​​​‌​‍⁠⁠‍​‍​⁠⁠⁠‌‌​⁠‍​⁠‌‌​⁠⁠⁠​‌‍​
Tennant T500e (11-2023)Page 10 of 47
OPERATION

How the machine works

In shortThe T500e scrubs with a water and detergent mix, or with ec-H2O water that is electrically converted into a cleaning solution. This page also tells you which brush or pad suits which job. For a recommendation, call us at 800-440-6723.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​​‍⁠​​​‌​‍⁠⁠​‍⁠​⁠​​⁠​‍​‌⁠‌⁠​‍‍‌⁠‌‌‍​

Conventional scrubbing: When using the conventional scrubbing mode, water and detergent mixture from the solution tank flows to the floor and the rotating brush(es)/pad(s) scrub the floor clean. As the machine moves forward, the squeegee with vacuum suction picks up the dirty solution from the floor into the recovery tank.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​​‍⁠​​​‌​‍⁠⁠​‍⁠​⁠​​⁠​‍​‌⁠‌⁠​‍‍‌⁠‌‌‍​

ec-H2O NanoClean Technology (option): When using the ec-H2O NanoClean technology, normal water passes through a module where it is electrically converted into a cleaning solution. The electrically converted water attacks the dirt, allowing the machine to easily scrub away the suspended soil. The converted water then returns to normal water in the recovery tank.

Brush and pad information

For best cleaning results use the appropriate brush or pad for your cleaning application. Listed below are brushes and pads and the applications for which each is best suited.

NOTE: The amount and type of soilage play an important role in determining the type of brush or pad to use. Contact a Tennant representative for specific recommendations.

Soft nylon bristle scrub brush (White) - Recommended for cleaning coated floors without removing finish. Cleans without scuffing.

Polypropylene bristle scrub brush (Black) - This general purpose polypropylene bristle scrub brush is used for scrubbing lightly compacted soilage. This brush works well for maintaining concrete, wood and grouted tile floors.

Super abrasive bristle scrub brush (Gray) - Nylon fiber impregnated with abrasive grit to remove stains and soilage. Strong action on any surface. Performs well on buildup, grease, or tire marks.

Polishing pad (White) - Used to maintain highly polished or burnished floors.

Buffing pad (Red) - Used for light duty scrubbing without removing floor finish.

Scrubbing pad (Blue) - Used for medium to heavy-duty scrubbing. Removes dirt, spills, and scuffs and leaves surface clean ready for re-coating.

Stripping pad (Brown) - Used for stripping of floor finish to prepare the floor for recoating.

Heavy duty stripping pad (Black) - Used for aggressive stripping of heavy finishes/sealers, or very heavy duty scrubbing.

Surface preparation pad (Maroon) - Used for very aggressive chemical free removal of floor finish to prepare the floor for re-coating.

Turf scrubbing pad (Green) - Used to scrub uneven floor surfaces with crevices, cracks and deep grout lines.

Brushes and pads ›

Source: Tennant T500e Operator Manual 9015506 Rev. 05 (02-2024), page 11, used with permission. SES ref PF-QHCV-TWS2‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​​‍⁠​​​‌​‍⁠⁠​‍⁠​⁠​​⁠​‍​‌⁠‌⁠​‍‍‌⁠‌‌‍​
Tennant T500e (01-2017)Page 11 of 47
OPERATION

Machine setup

In shortCharge lithium-ion batteries before first use. Then mount the squeegee on its bracket, connect the vacuum hose, and set the blade deflection so there is a 1/16 in (2 mm) gap under each caster.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​​⁠​​​​‌​‍⁠⁠​​​‍‍⁠‌​‌⁠‍​‌​⁠‍⁠​⁠⁠‍‍⁠⁠

Batteries and chargers: make sure your charger is compatible with your batteries, and set its charging algorithm to your battery pack before you use it.

Charge batteries

Lithium-ion batteries must be charged prior to initial use, see Charging batteries.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​​⁠​​​​‌​‍⁠⁠​​​‍‍⁠‌​‌⁠‍​‌​⁠‍⁠​⁠⁠‍‍⁠⁠

Attaching squeegee assembly

FOR SAFETY: Before leaving or servicing machine, stop on level surface, turn off machine, remove key and set parking brake if equipped.
  1. Lift the squeegee mount bracket to the raised position. Place foot under pedal to lift (Figure 4).
Foot lifting the squeegee mount bracket pedal, with an arrow showing the lift direction
Fig. 4
  1. Mount the squeegee assembly to the squeegee mount bracket (Figure 5). Tighten knobs to secure squeegee assembly to bracket.
Mounting the squeegee assembly onto the squeegee mount bracket and tightening the yellow knobs
Fig. 5
  1. Connect the vacuum hose to the squeegee assembly (Figure 6).
Vacuum hose being pushed onto the squeegee assembly hose port, with an arrow showing the direction
Fig. 6
  1. Check the squeegee blades for proper deflection. The blades should deflect as shown (Figure 7).
Squeegee blades flexing correctly against the floor beside a squeegee caster wheel
Fig. 7
  1. To adjust the blade deflection, loosen the jam nut and turn the caster hex plate until there is a 1/16” (2mm) space between caster and floor. Re-tighten jam nut and repeat step on other caster (Figure 8).
Squeegee caster with the jam nut, caster hex plate and the 1/16 in (2 mm) gap between caster and floor labeled
Fig. 8
Source: Tennant T500e Operator Manual 9015506 Rev. 05 (02-2024), page 12, used with permission. SES ref PF-WPKP-DFCL‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​​⁠​​​​‌​‍⁠⁠​​​‍‍⁠‌​‌⁠‍​‌​⁠‍⁠​⁠⁠‍‍⁠⁠
Tennant T500e (11-2023)Page 12 of 47
OPERATION

Installing disk brushes/pads (disk scrub head model)

In shortAttach the pad to its driver with the center-lock, push the driver or brush up onto the motor hub, and press the yellow plunger to drop it off. Replace brushes when the bristles wear down to the yellow indicator.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​​⁠‌​​​‌​‍⁠⁠‍⁠⁠⁠‌⁠‍‌⁠‌​⁠‍​‌‍⁠⁠‍​​​​​
  1. Raise scrub head off floor and remove key.
FOR SAFETY: Before leaving or servicing machine, stop on level surface, turn off machine, remove key and set parking brake if equipped.
  1. Attach the pad to the pad driver before installing the driver. Secure pad with center-lock (Figure 9).
Two photos: a red pad being placed on a pad driver, and the center-lock being pressed into the pad
Fig. 9
FOR SAFETY: Do not operate machine with pads or accessories not supplied or approved by Tennant. The use of other pads may impair safety.
  1. Set the yellow spring clips to the open position to make brush installation easier. Press clips down and outward to set (Figure 10).
Pushing the yellow spring clips on the pad driver down and outward to the open position
Fig. 10
  1. Align the pad driver or brush under the motor hub and push it upward to engage hub (Figure 11). Replace pads or brushes when they no longer clean effectively or when the bristles on the brush disk are worn to the yellow indicator (Figure 11).
Pad driver pushed up to the motor hub, and a brush bristle worn down to the yellow wear indicator
Fig. 11
  1. To remove the pad drivers/brushes, raise the scrub head and press down on the yellow pad release plunger (Figure 12). Pad will drop to floor.
Pressing the yellow pad release plunger on the scrub head so the pad drops to the floor
Fig. 12
Source: Tennant T500e Operator Manual 9015506 Rev. 05 (02-2024), page 13, used with permission. SES ref PF-R4UD-JFMK‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​​⁠‌​​​‌​‍⁠⁠‍⁠⁠⁠‌⁠‍‌⁠‌​⁠‍​‌‍⁠⁠‍​​​​​
Tennant T500e (01-2017)Page 13 of 47
OPERATION

Installing orbital pads (orbital scrub head model)

In shortOn the orbital head, always put a backer pad between the pad driver plate and the working pad. On the cylindrical brush head, unlatch the idler plate, fit it to the brush end with the double row of bristles, then guide the brush onto the drive hub and refasten the latch.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​​⁠‍​​​‌​‍⁠⁠‍⁠‍⁠‍‍‍​‌‍‍‌‍‍⁠​‍​‌‌⁠‌‌‍

For best cleaning performance and to avoid damaging the pad driver plate or floor surface, always use backer pad with working pads (Figure 13).‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​​⁠‍​​​‌​‍⁠⁠‍⁠‍⁠‍‍‍​‌‍‍‌‍‍⁠​‍​‌‌⁠‌‌‍

Side view of the orbital scrub head showing the pad driver plate, backer pad and working pad in order from top to bottom
Fig. 13
  1. Raise scrub head off floor and remove key.
FOR SAFETY: Before leaving or servicing machine, stop on level surface, turn off machine, remove key and set parking brake if equipped.
FOR SAFETY: Do not operate machine with pads or accessories not supplied or approved by Tennant. The use of other pads may impair safety.
  1. Attach backer pad, retaining strips facing downward, to working pad (Figure 14).
Backer pad with retaining strips being pressed down onto a red working pad
Fig. 14
  1. Attach the two pads to the bottom of the scrub head (Figure 15). Make sure pad is centered on scrub head.
Attaching a red pad to the bottom of the orbital scrub head
Fig. 15

Installing cylindrical brushes (cylindrical brush scrub head model)

  1. Raise scrub head off floor and remove key.
FOR SAFETY: Before leaving or servicing machine, stop on level surface, turn off machine, remove key and set parking brake if equipped.
  1. Unfasten yellow latch and remove the idler plate from the scrub head (Figure 16).
Unfastening the yellow latch to remove the idler plate from the cylindrical scrub head
Fig. 16
  1. Attach idler plate to brush end with double row of bristles (Figure 17).
Idler plate being fitted to the brush end that has the double row of bristles
Fig. 17
  1. Guide brush onto the drive hub and refasten latch (Figure 18).
Guiding the brush onto the drive hub in the cylindrical scrub head and refastening the latch
Fig. 18
Source: Tennant T500e Operator Manual 9015506 Rev. 05 (02-2024), page 14, used with permission. SES ref PF-WBEN-IC3T‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​​⁠‍​​​‌​‍⁠⁠‍⁠‍⁠‍‍‍​‌‍‍‌‍‍⁠​‍​‌‌⁠‌‌‍
Tennant T500e (01-2017)Page 14 of 47
OPERATION

Filling solution tank

In shortFill the solution tank to the 3/3 mark through the front bucket port or the rear hose port. For ec-H2O scrubbing use only cool clean water with no detergent; for conventional scrubbing add an approved detergent. The optional battery watering tank takes distilled water only.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​​⁠⁠​​​‌​‍⁠⁠‍​⁠‍⁠‍‍​⁠​​‌⁠⁠⁠‍‍⁠‌⁠⁠⁠‌​
FOR SAFETY: Before leaving or servicing machine, stop on level surface, turn off machine, remove key and set parking brake if equipped.

The machine is equipped with two solution tank fill-port locations. A front bucket fill-port and a rear hose fill-port (Figure 19).‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​​⁠⁠​​​‌​‍⁠⁠‍​⁠‍⁠‍‍​⁠​​‌⁠⁠⁠‍‍⁠‌⁠⁠⁠‌​

Two photos of the solution tank fill-ports: a bucket pouring into the front fill-port and a hose in the rear fill-port
Fig. 19
  1. Fill the solution tank with water until level reaches the ”3/3” mark on the solution tank drain hose indicator (Figure 20).

ec-H2O Scrubbing (Option)- Fill solution tank with only cool clean water (less than 70°F (21°C)). Do not add conventional floor cleaning detergents. An ec-H2O system fault will occur if cleaning detergents are added.

Conventional Scrubbing - Fill solution tank with water (not to exceed 140°F (60°C)). Pour a recommended cleaning detergent into the solution tank according to mixing instructions on the container.

ATTENTION: For Conventional Scrubbing, only use commercially approved cleaning detergents. Machine damage due to improper detergent usage will void the manufacturer's warranty.
WARNING: Flammable materials can cause an explosion or fire. Do not use flammable materials in tank(s).

NOTE: Do not use the ec-H2O system when there are conventional cleaning detergents in the solution tank. Drain, rinse, and refill the solution tank with clear cool water before operating the ec-H2O system. Conventional cleaning detergents will cause an ec-H2O system fault.

Solution tank drain hose indicator with arrows pointing to the 3/3 full mark
Fig. 20
  1. Replace the front and rear fill-port cover after filling solution tank (Figure 21).
Two photos of the front bucket fill-port cover and the rear hose fill-port cover being closed, with arrows
Fig. 21

Filling automatic battery watering tank (option)

FOR SAFETY: Before leaving or servicing machine, stop on level surface, turn off machine, remove key and set parking brake if equipped.
  1. Lift the recovery tank to access the automatic battery watering tank (Figure 22). Drain recovery tank before lifting tank.
Automatic battery watering tank with its blue cap, seen in the battery compartment with the recovery tank raised
Fig. 22
  1. Remove the blue cap from the automatic battery watering tank (Figure 23).
  2. Pour distilled water into tank (Figure 23).
FOR SAFETY: When operating machine, only use distilled water when filling the automatic battery watering tank.
Blue cap on the automatic battery watering tank, and distilled water being poured into the tank from a jug
Fig. 23
Source: Tennant T500e Operator Manual 9015506 Rev. 05 (02-2024), page 15, used with permission. SES ref PF-7S4C-DO26‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​​⁠⁠​​​‌​‍⁠⁠‍​⁠‍⁠‍‍​⁠​​‌⁠⁠⁠‍‍⁠‌⁠⁠⁠‌​
Tennant T500e (09-2020)Page 15 of 47
OPERATION
  1. When the tank needs refilling, the automatic battery watering indicator will alert user to add distilled water (Figure 24). See Control panel operation for further details.
Control panel with an arrow pointing to the automatic battery watering indicator
Fig. 24

ec-H2O water conditioning cartridge (ec-H2O model)

In shortAn ec-H2O machine has a water conditioning cartridge that protects the plumbing from scale. It lasts 12 to 24 months, and the control panel blinks blue and red when it is due. After you replace it, the ec-H2O module timer must be reset; see page 38.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‌​​​​​‌​‍⁠⁠​‍​‌⁠⁠⁠​​‍⁠‍‍⁠⁠​‌‌‍​‌​‌⁠

The ec-H2O system is equipped with a water conditioning cartridge (Figure 25). The cartridge is designed to protect the machine's plumbing system from potential scaling.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‌​​​​​‌​‍⁠⁠​‍​‌⁠⁠⁠​​‍⁠‍‍⁠⁠​‌‌‍​‌​‌⁠

The cartridge is required to be replaced when it reaches its maximum water usage or expiration time on when the cartridge was activated, which ever comes first.

Depending on machine usage a new cartridge can last anywhere from 12 to 24 months.

Two photos: the ec-H2O water conditioning cartridge in the machine, and the black cartridge on its own
Fig. 25

The control panel will signal the following code when it's time to replace the cartridge (Figure 26). The ec-H2O icon will begin to blink blue and red. See Service indicator codes for further details.

Control panel with the ec-H2O icon blinking and an arrow pointing to it
Fig. 26

All cartridges are labeled with a manufacture date. The shelf-life of an un-installed cartridge is one year from manufacture date. For new cartridge replacement, the ec-H2O module timer must be reset. See ec-H2O water conditioning cartridge replacement.

ATTENTION: During first time use and after replacing the water conditioning cartridge, the ec-H2O system will automatically override the selected solution flow rate for up to 75 minutes.

Control panel operation

1-STEP button

With key turned on, press the 1-STEP button to activate the scrub function (Figure 27). The scrub head will lower to floor. Press button again to stop the scrub function and to raise scrub head.

Control panel with an arrow pointing to the green 1-STEP button
Fig. 27

Brush pressure button

Press the brush pressure button to increase or decrease the brush pressure (Figure 28). The brush pressure indicator will display the pressure setting. One LED = Low pressure, two LED's = High pressure.

Control panel with arrows pointing to the brush pressure button and the brush pressure indicator
Fig. 28

NOTE: Orbital scrub head model - If brush pressure is set too high for scrubbing conditions, the brush pressure setting will automatically reduce to a lower setting and begin flashing. The flashing LED alerts the operator to reduce the brush pressure setting to prevent brush motor overload.

Source: Tennant T500e Operator Manual 9015506 Rev. 05 (02-2024), page 16, used with permission. SES ref PF-7CVK-IEEF‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‌​​​​​‌​‍⁠⁠​‍​‌⁠⁠⁠​​‍⁠‍‍⁠⁠​‌‌‍​‌​‌⁠
Tennant T500e (11-2022)Page 16 of 47
OPERATION

Solution flow button

Press the solution flow button to increase or decrease the solution flow rate (Figure 29). The solution flow indicator will display flow setting. No LED = No flow, One LED = Low flow, two LED's = Medium flow, three LED's = High flow.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‌​‌​​​‌​‍⁠⁠‌​‌‍‍‌‍⁠⁠‍⁠‍‌‍‍⁠​​⁠​⁠​⁠⁠

Control panel with arrows pointing to the solution flow button and the solution flow indicator
Fig. 29

ec-H2O button / indicator (option)

The ec-H2O system automatically turns on at each key start. A blue ec-H2O indicator appears when machine is equipped with the ec-H2O option. The green LED illuminates when ec-H2O is activated. To turn off the ec-H2O system, press the ec-H2O button. The green LED indicator will disappear (Figure 30).

Two photos: turning the key switch, and an arrow pointing to the ec-H2O button on the control panel
Fig. 30
ec-H2O indicatorCondition
Solid blueNormal operation
Blinking blue/redWater conditioning cartridge expired. Replace cartridge.
Solid or blinking redA system fault has occurred. See Service indicator codes.

NOTE: If a fault occurs to the ec-H2O system, the machine will automatically turn off the ec-H2O system and convert over to conventional scrubbing. The service indicator icon will remain solid red or continue to blink red until the ec-H2O fault is serviced.

Service indicator

When the machine or on-board battery charger detects a fault, the service indicator will light up and begin flashing (Figure 31). The battery discharge indicator lights will also flash a fault code. See Service indicator codes to diagnose machine fault.

Control panel with an arrow pointing to the red service indicator
Fig. 31

Parking brake indicator (option)

Lights up when parking brake lever is engaged. To turn off indicator, disengage parking brake lever near left rear wheel (Figure 32).

Control panel with an arrow pointing to the parking brake indicator
Fig. 32

Battery discharge indicator

The battery discharge indicator (BDI) displays the charge level of the batteries while the machine is operating. When the batteries are fully charged, all five indicators are lit (Figure 33). When the discharge level reaches the red light, stop scrubbing and recharge the batteries. When the red light begins to flash, the scrub function will be disabled to protect the batteries from total discharge. The machine will still propel when the red light is flashing. This will allow user to transport the machine to the charging station.

Control panel with an arrow pointing to the five battery discharge indicator lights
Fig. 33
Source: Tennant T500e Operator Manual 9015506 Rev. 05 (02-2024), page 17, used with permission. SES ref PF-HCYH-3WYX‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‌​‌​​​‌​‍⁠⁠‌​‌‍‍‌‍⁠⁠‍⁠‍‌‍‍⁠​​⁠​⁠​⁠⁠
Tennant T500e (11-2022)Page 17 of 47
OPERATION

Automatic battery watering indicator (option)

The automatic battery watering indicator will flash when the battery watering tank is empty and needs refilling (Figure 34).‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‌​‍​​​‌​‍⁠⁠​‍​‍​‌​​​‌‍⁠⁠⁠‍‍‌‌‍‍‌⁠⁠‍

To protect the batteries from damage, the machine's scrub function will be disabled after 10 hours of continued use if tank is not refilled. When the indicator flashes rapidly, the scrub function will be disabled. Add distilled water and restart key to clear the flashing indicator. See Filling automatic battery watering tank.

Control panel with an arrow pointing to the automatic battery watering indicator
Fig. 34
ABW indicatorCondition
FlashingEmpty ABW tank. Refill tank and restart key.
SolidABW system attempted to water batteries but batteries are already full or watering hose is kinked. Check for kink. Restart key.
Flashing rapidlyEmpty ABW tank has been empty too long and scrub function has been disabled. Refill tank and restart key.

Machine operation

In shortRun the pre-operation check list, then follow the numbered steps here and on the next two pages: release the brake, turn the key on, lower the squeegee, press 1-STEP, pull the start bail and drive. For ec-H2O scrubbing the solution tank must hold clear cool water only.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‌​‍​​​‌​‍⁠⁠​‍​‍​‌​​​‌‍⁠⁠⁠‍‍‌‌‍‍‌⁠⁠‍
FOR SAFETY: Do not operate machine unless operator manual is read and understood.

Pre-operation check list

☐ Sweep area and remove any obstructions.
☐ Check brushes/pads for wear and damage.
☐ Check squeegee blades for wear and damage.
☐ Confirm recovery tank is empty, debris tray is clean and the float shut-off screen is installed and clean.
☐ Check scrub head skirt for wear and damage.
☐ Cylindrical brush model - confirm debris trough is empty and clean.
☐ ec-H2O Scrubbing: Confirm solution tank is filled with clear cool water only.
☐ ec-H2O Scrubbing: Confirm all conventional cleaning agents/restorers are drained and rinsed from solution tank.
☐ Check machine for proper operation.

Operating machine

For control panel operating instructions, see Control panel operation.

  1. Release the parking brake lever, if equipped (Figure 35)
  2. Turn the key to the on ( I ) position (Figure 35).
Two photos: releasing the parking brake lever near the left rear wheel, and turning the key switch to on
Fig. 35
Source: Tennant T500e Operator Manual 9015506 Rev. 05 (02-2024), page 18, used with permission. SES ref PF-QW6S-CFVE‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‌​‍​​​‌​‍⁠⁠​‍​‍​‌​​​‌‍⁠⁠⁠‍‍‌‌‍‍‌⁠⁠‍
Tennant T500e (11-2022)Page 18 of 47
OPERATION
  1. ec-H2O models - The ec-H2O system automatically turns on at each key start. A blue ec-H2O indicator appears when machine is equipped with the ec-H2O option. The green LED illuminates when ec-H2O is activated. To turn off the ec-H2O system, press the ec-H2O button. The green LED indicator will disappear (Figure 36).
ATTENTION: When conventional scrubbing with cleaning detergents in solution tank, make sure to turn off the ec-H2O system by pressing the ec-H2O button (Figure 36). If cleaning detergent is accidentally cycled through ec-H2O system, a system fault will occur. To clear fault, drain solution tank, add clear water and operate the ec-H2O system to clear fault. If fault repeats, continue to recycle key until fault clears. See Service indicator codes for further detail.
Two photos: turning the key switch, and an arrow pointing to the ec-H2O button on the control panel
Fig. 36
  1. Lower the squeegee assembly to floor by stepping on foot pedal (Figure 37). To raise squeegee assembly, place foot under foot pedal and lift. The vacuum motor will automatically start when squeegee is lowered to floor.
Two photos: stepping on the squeegee foot pedal to lower the squeegee, and lifting the pedal with the foot to raise it
Fig. 37
  1. Press the 1-STEP button to activate the scrub function (Figure 38). The scrub head will lower to floor.
Control panel with an arrow pointing to the green 1-STEP button
Fig. 38
  1. Push the directional lever forward to go forward (Figure 39). Pull the lever back to maneuver machine in reverse. Lift squeegee assembly when backing machine.
Thumb pushing the forward and reverse directional lever beside the control panel
Fig. 39
  1. To begin scrubbing, pull the start bail (Figure 40).
Hand pulling the start bail against the control handle
Fig. 40
Source: Tennant T500e Operator Manual 9015506 Rev. 05 (02-2024), page 19, used with permission. SES ref PF-WJU6-DDH6‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‌​⁠​​​‌​‍⁠⁠⁠‍​‍‍⁠‍‍‍‍‌‌‌⁠‍​‌‍‌​‍‌⁠​
Tennant T500e (11-2022)Page 19 of 47
OPERATION
  1. Adjust the scrubbing speed by turning the speed dial to the desired speed (Figure 41).
Thumb moving the green speed dial between the fast (hare) and slow (tortoise) symbols
Fig. 41
  1. To stop scrubbing, release the start bail, press the 1-STEP button and raise the squeegee assembly off floor. Turn key off and set parking brake, if equipped.

NOTE: To pick up any remaining water left on floor after scrub head is raised continue to drive machine forward with squeegee down.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‌‌​​​​‌​‍⁠⁠​‍⁠‍⁠‍⁠​‌​⁠⁠‌‌‍​⁠⁠‌‍⁠​⁠​

Emergency shut-off button

Push the emergency shut-off button in the event of an emergency (Figure 42). This red button shuts off all power to machine. To regain power, turn the button clockwise and restart the key.

Arrow pointing to the red emergency shut-off button next to the key switch and hour meter
Fig. 42

While operating machine

WARNING: Flammable materials or reactive metals can cause an explosion or fire. Do not pick up.
  1. Overlap each scrub path by 2 in (5 cm).
  2. Keep machine moving to prevent damage to floor finish.
  3. Wipe squeegee blades with a cloth if blades leave streaks.
  4. Avoid bumping the machine into posts and walls.
  5. When draining and refilling machine, always top off the optional Severe Environment tank with detergent.
FOR SAFETY: When operating machine, the machine may only be operated on gradients up to 2%.
  1. Pour a recommended foam control solution into the recovery tank if excessive foam appears.
ATTENTION: Foam buildup will not activate the float shut-off screen, vacuum motor damage will result.
  1. Use the double scrubbing method for heavily soiled areas. First scrub the area with the squeegee up, let solution set for 3-5 minutes, then scrub the area a second time with squeegee down.
  2. Orbital Scrub Head Model - Use caution when working near the tile cove (Figure 43) and floor mounted fixtures such as pedestal sinks and other breakable items. Keep the metal scrub head edge away to avoid possible damage.
Side view of the machine near a wall with the tile cove labeled at the bottom of the wall
Fig. 43
  1. When leaving the machine unattended, park on level surface, turn machine off, remove key and set the parking brake, if equipped.
  2. Do not operate machine in areas where the ambient temperature is above 110°F (43°C) or below freezing 36°F (2°C).
Source: Tennant T500e Operator Manual 9015506 Rev. 05 (02-2024), page 20, used with permission. SES ref PF-4OTY-JSXL‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‌‌​​​​‌​‍⁠⁠​‍⁠‍⁠‍⁠​‌​⁠⁠‌‌‍​⁠⁠‌‍⁠​⁠​
Tennant T500e (11-2022)Page 20 of 47
OPERATION

Circuit breaker panel

In shortSeven resettable circuit breakers protect the machine; the table here shows what each one protects. If a breaker trips, disconnect the battery cable, let it cool, then press reset. If it will not reset or keeps tripping, call us at 800-440-6723.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‌‌‌​​​‌​‍⁠⁠‍​‍​‌‌‌​​​​⁠‍​‍​⁠‍‌⁠​⁠​⁠

The machine is equipped with resettable circuit breakers to protect the machine from a current overload (Figure 44). If a circuit breaker trips, disconnect the battery cable connection and reset the breaker by pressing the reset button after the breaker has cooled down. Reconnect the battery cable connection. If the circuit breaker does not reset or continues to trip contact service personnel.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‌‌‌​​​‌​‍⁠⁠‍​‍​‌‌‌​​​​⁠‍​‍​⁠‍‌⁠​⁠​⁠

Two photos: the circuit breaker panel with an arrow, and the battery cable connection with arrows
Fig. 44
Circuit breakerRatingCircuit protected
CB14 AKey switch, circuit
CB210 Aec-H2O system, automatic battery watering system
CB310 AScrub head lift actuator
CB420 AVacuum motor
CB525 ALeft brush motor
CB625 ARight brush motor
CB760 APropel
FOR SAFETY: When servicing machine, all repairs must be performed by trained personnel.

Hour meter

The hour meter records the number of hours the machine has been operated. Use the hour meter to perform specific maintenance procedures and to record service history (Figure 45).

Arrow pointing to the hour meter below the emergency shut-off button
Fig. 45

Draining tanks

In shortDrain and clean the recovery tank after each use and drain the solution tank daily. Always stop on a level surface, turn the machine off and take out the key first.
FOR SAFETY: Before leaving or servicing machine, stop on level surface, turn off machine, remove key and set parking brake if equipped.

Draining recovery tank

Drain and clean the recovery tank after each use.

  1. Transport the machine to drain area.
  2. Remove the recovery tank drain hose from storage hook and pinch hose as shown (Figure 46). Over a drain basin, remove cap and slowly release the pinched hose to drain.
Two photos: pinching the recovery tank drain hose with a gloved hand, and the hose draining into a basin
Fig. 46

NOTE: When using a bucket to drain the machine, do not use the same bucket to fill the solution tank.

Source: Tennant T500e Operator Manual 9015506 Rev. 05 (02-2024), page 21, used with permission. SES ref PF-PZIR-7KG7‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‌‌‌​​​‌​‍⁠⁠‍​‍​‌‌‌​​​​⁠‍​‍​⁠‍‌⁠​⁠​⁠
Tennant T500e (11-2022)Page 21 of 47
OPERATION
  1. Remove and clean the float shut-off screen (Figure 47).
Two photos: removing the float shut-off screen from the recovery tank and rinsing it under a tap
Fig. 47
  1. Rinse out the recovery tank with clean water and wipe clean of any soil residue (Figure 48).
Hose rinsing out the inside of the recovery tank
Fig. 48

Draining solution tank

Drain the solution tank daily.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‌‌‍​​​‌​‍⁠⁠⁠‌⁠​⁠⁠‍‍⁠‍‌⁠​⁠⁠‍‌‍⁠‍‌‌‍‍

  1. Transport the machine to drain area.
FOR SAFETY: Before leaving or servicing machine, stop on level surface, turn off machine, remove key and set parking brake if equipped.
  1. To drain remaining water from solution tank, pull the solution tank level hose from the accessory rail (Figure 49). Firmly reconnect the hose to the accessory rail after draining tank.
Two photos: pulling the solution tank level hose down from the accessory rail, and the hose draining into a floor drain
Fig. 49
  1. Rinse solution tank with clean water (Figure 50).
Two photos: a hose rinsing the solution tank through the fill-port, and the drain hose emptying into a floor drain
Fig. 50
  1. Remove the solution tank filter and clean screen after every 50 hours of use (Figure 51). Solution filter is located under machine at rear. Drain solution tank before removing filter.
Two photos: the solution tank filter bowl under the rear of the machine with an arrow, and the filter screen lifted out of the bowl
Fig. 51
Source: Tennant T500e Operator Manual 9015506 Rev. 05 (02-2024), page 22, used with permission. SES ref PF-NJCH-ZMVI‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‌‌‍​​​‌​‍⁠⁠⁠‌⁠​⁠⁠‍‍⁠‍‌⁠​⁠⁠‍‌‍⁠‍‌‌‍‍
Tennant T500e (01-2017)Page 22 of 47
OPERATION

Service indicator codes

In shortWhen the service light flashes, the T500e has found a fault. Read the five battery discharge lights, find the pattern below, and follow the solution. Most codes say to contact service: call us at 800-440-6723 and give us the pattern. Charger and ec-H2O codes are on page 24.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‌‌⁠​​​‌​‍⁠⁠​⁠‍​⁠⁠‍‌⁠⁠‍‌‌​⁠​⁠​⁠⁠‌​‌‌

Batteries and chargers: make sure your charger is compatible with your batteries, and set its charging algorithm to your battery pack before you use it.

When the machine or battery charger detects a fault, the service indicator will flash. A fault code will be provided to determine problem as described below.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‌‌⁠​​​‌​‍⁠⁠​⁠‍​⁠⁠‍‌⁠⁠‍‌‌​⁠​⁠​⁠⁠‌​‌‌

Control panel with arrows pointing to the flashing service indicator and to the flashing LED fault code on the battery discharge lights
Flashing service indicator and flashing LED fault code
= Flashing not flashing
LED fault codeCauseSolution
Emergency shut-off button activatedRelease emergency shut-off button and restart machine
Head lift actuator relay wiring problemCheck connections. Contact service.
Solution valve wiring, connector or control board problemCheck connections. Contact service
Solution valve over current.Contact service
Brush motor relay wiring, connector or control board problemContact service
Head lift actuator relay wiring, connector or control board problemContact service
Propel circuit breaker trippedReset circuit breaker. If fault repeats, contact service.
Propel motor wiring, connector or control board problemContact service
Propel faultsRestart machine. If fault repeats, contact service.
Battery watering pump wiring, connector or control board problem.Contact service
Brush motor relay short faultCheck pad for floor type. If fault repeats contact service.
Start bail is pulled or obstructed before turning machine on.Release start bail or remove bail obstruction before turning machine on.
Battery watering pump board fault
ec-H2O pump control board fault
Disconnect battery cable connection and contact service to replace control board.
Battery watering system faultContact service
Charger communication fault
Scrub control board communication fault
ec-H2O system communication fault
Battery watering CAN fault
Restart. If fault repeats, contact service.
Source: Tennant T500e Operator Manual 9015506 Rev. 05 (02-2024), page 23, used with permission. SES ref PF-JBSF-K6PI‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‌‌⁠​​​‌​‍⁠⁠​⁠‍​⁠⁠‍‌⁠⁠‍‌‌​⁠​⁠​⁠⁠‌​‌‌
Tennant T500e (11-2022)Page 23 of 47
OPERATION

On-board battery charger service indicator codes

= Flashing not flashing
LED fault codeCauseSolution
Charger error condition.Contact service
Charger timer exceeded maximum charging time. Interrupts charging cycle.Replace batteries
Charger is not connected to battery packCheck cable connections
Charger overheatedLet charger cool. Move to well ventilated area. Charge batteries in areas with temperatures 80°F (27°C) or less. If fault persists, contact service.
Charger communication faultRestart charger. If fault code persists, contact service.

ec-H2O system service indicator codes (option)

Control panel diagrams: arrows to the flashing service indicator and flashing LED fault code, and an arrow to the solid or blinking red ec-H2O indicator
Flashing service indicator, flashing LED fault code and solid or blinking red ec-H2O indicator
= Flashing not flashing
LED fault codeCauseSolution
ec-H2O system communication fault.Restart. If fault code persists, contact service.
ec-H2O pump wiring, connector or control board problem.Contact service
ec-H2O pump over currentContact service
ec-H2O pump shorted faultContact service
ec-H2O circuit breaker trippedReset circuit breaker. If trip repeats, contact service.
ecH2O indicator solid redec-H2O electrical faultContact service
ecH2O indicator blinking red*ec-H2O system water and plumbing faultContact service
ecH2O indicator blinking blue/redWater system conditioning cartridge expiredReplace water conditioning cartridge.

*Verify if cleaning detergent was added to solution tank. If ec-H2O system was operated with cleaning detergent, drain solution tank, add clear water and operate the ec-H2O system until the fault code clears. If fault repeats, continue to recycle key until fault clears.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‌‍​​​​‌​‍⁠⁠⁠‌‌⁠‍⁠⁠​⁠​​‌​⁠⁠‍​‍‌‍⁠⁠​‌

Source: Tennant T500e Operator Manual 9015506 Rev. 05 (02-2024), page 24, used with permission. SES ref PF-XAJ2-OLFY‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‌‍​​​​‌​‍⁠⁠⁠‌‌⁠‍⁠⁠​⁠​​‌​⁠⁠‍​‍‌‍⁠⁠​‌
Tennant T500e (11-2022)Page 24 of 47
MAINTENANCE

Maintenance chart

In shortOperators handle the daily, weekly, 50, 100 and 200 hour checks: pads or brushes, tanks, squeegee, filter, batteries. Trained personnel replace the carbon brushes in the vacuum motor at 750 hours, and the carbon brushes in the propel and brush motors and the brush belt at 1250 hours. Parts that you can buy link to our parts list.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‌‍‌​​​‌​‍⁠⁠⁠‍⁠‍​‌⁠‍​​‌‍‌‌​​‍‌⁠⁠‍‍‌⁠
T500e maintenance chart drawing with callouts 1 to 14 for pads, brushes, tanks, squeegee, batteries, debris trough, skirt, filter, motors and brush belt, shown on the disk, cylindrical brush and orbital scrub head models
Maintenance points
IntervalPerson responsibleKeyDescriptionProcedure
DailyOperator1Pads Parts ›Check, flip or replace
Operator1Brushes Parts ›Check, clean
Operator2Cylindrical brushes Parts ›Check, clean
Operator3Recovery tankDrain, rinse, clean float shut-off screen and debris tray
Operator4Solution tankDrain, rinse
Operator5Automatic battery watering tank (option)Check, refill
Operator6Squeegee Blades, p. 37 ›Clean, check for damage and wear
Operator7BatteriesCharge if necessary
Operator8Debris troughClean
Operator9Scrub head skirtCheck for damage and wear
WeeklyOperator7Battery cellsCheck electrolyte level
Operator6Squeegee assembly drip trap reservoirCheck, clean
50 HoursOperator2Cylindrical brushes.Rotate brushes. Check for wear
Operator2Cylindrical scrub headClean underside of scrub head
Operator3Recovery tank lid seal Parts ›Check for wear.
Operator10Solution tank filter Parts ›Remove and clean
100 HoursOperator7Battery watering system (option)Check hoses for damage and wear
200 HoursOperator7Batteries, terminals and cablesCheck and clean
750 HoursTrained personnel11Vacuum motor Parts ›Replace carbon brushes
1250 HoursTrained personnel12Propel motor Parts ›Replace carbon brushes
Trained personnel13Brush motor Parts ›Replace carbon brushes
Trained personnel14Brush belt Parts ›Replace belt

O = Operator   T = Trained Personnel‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‌‍‌​​​‌​‍⁠⁠⁠‍⁠‍​‌⁠‍​​‌‍‌‌​​‍‌⁠⁠‍‍‌⁠

Source: Tennant T500e Operator Manual 9015506 Rev. 05 (02-2024), page 25, used with permission. SES ref PF-4WCE-GQP6‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‌‍‌​​​‌​‍⁠⁠⁠‍⁠‍​‌⁠‍​​‌‍‌‌​​‍‌⁠⁠‍‍‌⁠
Tennant T500e (01-2017)Page 25 of 47
MAINTENANCE

Machine maintenance

In shortDaily care is draining and rinsing both tanks, cleaning the float screen and squeegee blades, checking pads, brushes and skirt, wiping the machine with a damp cloth and charging the batteries. The steps are on pages 26 to 28, with the weekly, 50 hour and 100 hour jobs after them. Do not power spray or hose off the machine.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‌‍‍​​​‌​‍⁠⁠‌‍‌⁠⁠‌⁠​⁠⁠‍​⁠‍​​⁠​​⁠⁠‌‌​

Batteries and chargers: make sure your charger is compatible with your batteries, and set its charging algorithm to your battery pack before you use it.

To keep the machine in good working condition, simply perform the following maintenance procedures.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‌‍‍​​​‌​‍⁠⁠‌‍‌⁠⁠‌⁠​⁠⁠‍​⁠‍​​⁠​​⁠⁠‌‌​

FOR SAFETY: Before leaving or servicing machine, stop on level surface, turn off machine, remove key and set parking brake if equipped.
FOR SAFETY: When servicing machine wear personal protection equipment as needed. All repairs must be performed by trained personnel

After daily use

  1. Drain and rinse out the recovery tank (Figure 52). See Draining tanks.
Two photos: pinching and draining the recovery tank drain hose over a basin
Fig. 52
  1. Remove and clean the float shut-off screen (Figure 53).
Two photos: lifting the float shut-off screen out of the recovery tank and rinsing it under a tap
Fig. 53
  1. Drain and rinse out the solution tank (Figure 54).
Three photos: pulling down the solution tank level hose, the hose draining to a floor drain, and a hose rinsing the solution tank
Fig. 54
  1. Disk scrub head - Turn pad over or replace when worn (Figure 55).
Two photos: turning a red pad over on a pad driver, and a new red pad next to a disk brush
Fig. 55
  1. Replace brushes when they no longer clean effectively or when the bristles are worn to the yellow indicator (Figure 56).
Disk brush with an arrow pointing to the yellow wear indicator in the bristles
Fig. 56

Orbital scrub head - Turn the working pad over or replace when worn (Figure 57).

Turning the red working pad over, with a curved arrow
Fig. 57
Source: Tennant T500e Operator Manual 9015506 Rev. 05 (02-2024), page 26, used with permission. SES ref PF-UAHQ-XT3Y‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‌‍‍​​​‌​‍⁠⁠‌‍‌⁠⁠‌⁠​⁠⁠‍​⁠‍​​⁠​​⁠⁠‌‌​
Tennant T500e (09-2020)Page 26 of 47
MAINTENANCE
  1. Wipe the squeegee blades clean. Inspect blades for wear and damage (Figure 58). Rotate blade if worn. See Squeegee blade replacement.
Two photos: wiping the squeegee blade clean with a blue cloth, and inspecting the blade edge
Fig. 58
  1. Clean scrub head skirt. Check for wear or damage (Figure 59). Replace if worn or damaged.
Gloved hands checking the scrub head skirt around the disk scrub head
Fig. 59
  1. Clean the outside surface of the machine with an all purpose cleaner and damp cloth (Figure 60).
FOR SAFETY: When servicing machine, do not power spray or hose off machine. Electrical malfunction may occur. Use damp cloth.
Wiping the scrub head cover with a blue damp cloth
Fig. 60
  1. Cylindrical brush scrub head - Remove and clean debris trough (Figure 61).
Two photos: sliding the yellow debris trough out of the cylindrical scrub head, and rinsing it under a tap
Fig. 61
  1. Automatic battery watering option - Refill tank with distilled water (Figure 62). Replace cap.
Two photos: the automatic battery watering tank with an arrow to its cap, and distilled water poured into the tank
Fig. 62
  1. Charge batteries (Figure 63). See Batteries.
Two photos: the on-board charger cord plugged into a wall outlet, and an off-board charger connected to the machine
Fig. 63
ATTENTION: Do not disconnect battery cables while charger is plugged in, circuit board damage may result.
Source: Tennant T500e Operator Manual 9015506 Rev. 05 (02-2024), page 27, used with permission. SES ref PF-BOPA-OQRG‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‌‍⁠​​​‌​‍⁠⁠⁠⁠⁠‍​⁠‍​​​​‌​‌‌‍‍‌‌⁠​‍‌‍
Tennant T500e (09-2020)Page 27 of 47
MAINTENANCE

After weekly use

  1. Check the electrolyte level in all batteries (Figure 64). See Batteries.

NOTE: If machine is equipped with the automatic or manual battery watering system, See Batteries.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‌⁠​​​​‌​‍⁠⁠‌‌⁠‍​⁠‍​​‍‌⁠‍‌​‍‍‍‌⁠​‌‌​

Gloves and eye protection symbols, a drawing of the electrolyte level inside a battery cell, and a photo of a battery cap being removed
Fig. 64
  1. Remove the drip trap cover from the squeegee assembly and clean reservoir (Figure 65).
Drip trap cover lifted off the squeegee assembly with an arrow pointing to the reservoir
Fig. 65

After every 50 hours of use

  1. Drain solution tank. Remove the solution tank filter and clean screen (Figure 66). Turn the filter bowl counter-clockwise to remove.
Two photos: the solution tank filter bowl under the machine with an arrow, and the filter screen lifted out of the bowl
Fig. 66
  1. Cylindrical brushes - Rotate brushes from front to rear (Figure 67). Replace brushes when they no longer clean effectively.
Two cylindrical brushes beside the scrub head with curved arrows showing them swapped front to rear
Fig. 67
  1. Cylindrical scrub head - Remove debris buildup from underside of scrub head, including the idler plates and drive hubs (Figure 68).
Underside of the cylindrical scrub head with arrows pointing to the idler plate and drive hub
Fig. 68

After every 100 hours of use

If machine is equipped with the optional battery watering system, check hoses for leaks, loose hose connections and for damage or wear (Figure 69). Replace system if damaged.

FOR SAFETY: When servicing batteries, wear personal protection equipment as needed. Avoid contact with battery acid.
Four batteries in the battery compartment with the watering hoses, and gloves and eye protection symbols
Fig. 69
Source: Tennant T500e Operator Manual 9015506 Rev. 05 (02-2024), page 28, used with permission. SES ref PF-GNYC-OEEP‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‌⁠​​​​‌​‍⁠⁠‌‌⁠‍​⁠‍​​‍‌⁠‍‌​‍‍‍‌⁠​‌‌​
Tennant T500e (09-2020)Page 28 of 47
MAINTENANCE

Electric motors

In shortMotor carbon brushes are replaced by trained personnel: the vacuum motor at 750 hours and the propel and brush motors at 1250 hours. On the cylindrical brush model, replace the belts every 1250 hours. Call us at 800-440-6723.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‌⁠‌​​​‌​‍⁠⁠​‌‍‌​​‍‍⁠​​⁠‌‌⁠‍‍‌⁠‌⁠​⁠⁠

Replace motor carbon brushes as indicated. Contact trained personnel for carbon brush replacement.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‌⁠‌​​​‌​‍⁠⁠​‌‍‌​​‍‍⁠​​⁠‌‌⁠‍‍‌⁠‌⁠​⁠⁠

Carbon brush replacementHours
Vacuum motor750
Propel motor1250
Disk brush motors1250
Cylindrical brush motors1250
Orbital brush motor1250

Parts ›

Belts (cylindrical brush model)

FOR SAFETY: Before leaving or servicing machine, stop on level surface, turn off machine, remove key and set parking brake if equipped.

Replace belts every 1250 hours. Contact trained personnel for belt replacement (Figure 70).

Brush drive belt on the cylindrical brush scrub head with an arrow pointing to the belt
Fig. 70
Source: Tennant T500e Operator Manual 9015506 Rev. 05 (02-2024), page 29, used with permission. SES ref PF-BVUJ-HWVZ‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‌⁠‌​​​‌​‍⁠⁠​‌‍‌​​‍‍⁠​​⁠‌‌⁠‍‍‌⁠‌⁠​⁠⁠
Tennant T500e (01-2017)Page 29 of 47
MAINTENANCE

Batteries

In shortThe T500e uses flooded (wet) lead-acid, maintenance-free sealed AGM or TPPL, or lithium-ion batteries supplied by Tennant. Charge in a ventilated area between 32°F (0°C) and 80°F (27°C), check wet battery water levels weekly, and clean terminals every 200 hours.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‌⁠‍​​​‌​‍⁠⁠​​‌​‌‍‍⁠⁠​⁠‌‍‌⁠​‌‍​⁠‌‍⁠‍

Batteries and chargers: make sure your charger is compatible with your batteries, and set its charging algorithm to your battery pack before you use it.

FOR SAFETY: Before servicing machine, stop on level surface, turn off machine, remove key and set parking brake if equipped.

Your machine is equipped with either flooded (wet) lead-acid, maintenance-free (Sealed AGM) batteries or lithium-ion battery supplied by Tennant.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‌⁠‍​​​‌​‍⁠⁠​​‌​‌‍‍⁠⁠​⁠‌‍‌⁠​‌‍​⁠‌‍⁠‍

Flooded (wet) and maintenance-free sealed lead-acid batteries

The lifetime of the batteries depends on their proper maintenance. To get the most life from the batteries;

• Do not charge standard wet lead-acid batteries more than once a day and only after running the machine for a minimum of 15 minutes. TPPL batteries can be opportunity charged during the day to extend run time.
• Do not leave the batteries partially discharged for long period of time.
• Only charge the batteries in a well-ventilated area to prevent gas build up.
• Charge batteries in areas with temperatures between 32°F (0°C) and 80°F (27°C).
• Allow the charger to complete charging the batteries before re-using the machine.
• Maintain the proper electrolyte levels of flooded (wet) batteries by checking levels weekly.

Your machine is equipped with either flooded (wet) lead-acid or maintenance-free (Sealed AGM/TPPL) batteries supplied by Tennant.

FOR SAFETY: When servicing machine, keep all metal objects off batteries. Avoid contact with battery acid.

Maintenance-free (Sealed AGM/TPPL) batteries do not require watering. Cleaning and other routine maintenance is still required.

The flooded (wet) lead-acid batteries require routine watering as described below. Check the battery electrolyte level weekly.

NOTE: If machine is equipped with the automatic or manual battery watering system, proceed to the BATTERY WATERING SYSTEM instructions.

The electrolyte level should be slightly above the battery plates as shown before charging (Figure 71). Add distilled water if low. DO NOT OVERFILL. The electrolyte will expand and may overflow when charging. After charging, distilled water can be added up to about 0.12 in (3 mm) below the sight tubes.

Corrected an obvious misprint: "BATTERY WATERING SYSYEM" printed with a typo (now "SYSTEM", as in the Battery watering system headings on pages 34 and 36).

Battery cap being removed with gloves and eye protection symbols, and drawings of the electrolyte level in battery cells before charging (just above the plates) and after charging (up to the sight tubes)
Fig. 71

NOTE: Make sure the battery caps are in place while charging. There may be a sulfur smell after charging batteries. This is normal.

Checking connections / cleaning (all battery types)

After every 200 hours of use, check for loose battery connections and clean the surface of the batteries, including terminals and cable clamps to prevent battery corrosion. Use a scrub brush with a strong mixture of baking soda and water (Figure 72). Do not remove battery caps when cleaning batteries.

Battery with a scrub brush on top, beside safety glasses, rubber gloves, a measuring cup and a box of baking soda
Fig. 72
Source: Tennant T500e Operator Manual 9015506 Rev. 05 (02-2024), page 30, used with permission. SES ref PF-KRBN-B6FL‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‌⁠‍​​​‌​‍⁠⁠​​‌​‌‍‍⁠⁠​⁠‌‍‌⁠​‌‍​⁠‌‍⁠‍
Tennant T500e (11-2023)Page 30 of 47
MAINTENANCE

Lithium-ion battery

In shortThe lithium-ion battery pack is maintenance-free and protected by a battery management system. Charge it before first use, use only the charger supplied, and keep it between 32°F (0°C) and 80°F (27°C) when charging. Service is by Tennant Service only; call us at 800-440-6723.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‌⁠⁠​​​‌​‍⁠⁠‍‍​‍​‍‌⁠‍⁠​‍⁠​​​‌​‍‍​⁠‍‍

Batteries and chargers: make sure your charger is compatible with your batteries, and set its charging algorithm to your battery pack before you use it.

The lithium-ion battery pack is a maintenance-free battery protected by a battery management system (BMS). To achieve the maximum battery life, carefully follow the instructions below:‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‌⁠⁠​​​‌​‍⁠⁠‍‍​‍​‍‌⁠‍⁠​‍⁠​​​‌​‍‍​⁠‍‍

• Lithium-Ion batteries must be charged prior to initial use.
• Carefully follow the Important Safety Instructions section in the manual when using the Lithium-ion Battery Model.
• Only use the lithium-ion battery charger supplied with machine.
• Charge battery pack in well-ventilated areas. For best charging performance, charge the battery pack in temperatures below 80°F (27°C) and above 32°F (0°C). Battery pack may shut down and not take a charge in elevated or freezing temperatures.
• Do not store the machine for an extended period if battery is discharged to the last bar, the battery may further discharge to a level that is unrecoverable.
• When the machine shuts down due to a depleted battery pack, do not repeatedly cycle the key on and off. This may cause permanent battery pack damage. Recharge battery pack immediately to avoid damage.
• Opportunity charging (i.e. partial charge cycle of a half hour or more) is only recommended if discharge level is below 80%.
• Do not operate machine in temperatures above 104°F (40°C) or below -4°F (-20°C). Machine may shutdown if exceed these temperatures.
• Contact Tennant Service for lithium-ion battery service and replacement.

Battery power button / battery discharge indicator

Each Lithium-Ion battery contains a power button to turn on/off the battery power supply. The battery discharge indicator (BDI) displays the current state of the battery (Figure 73).

Top of a lithium-ion battery with an arrow pointing to the battery discharge indicator lights above two power buttons
Fig. 73

To display the battery charge status or fault state (while the batteries are active), press and hold the power button of any battery for one second. When the batteries are fully charged, all five green indicators are lit. As the battery discharges, the indicator levels decreases. If the indicators flash red the battery is getting very low. If the indicators display solid red along with green, the battery has a fault. Contact Tennant Service to fix the fault.

LED indicator statusBattery state of charge
Battery indicator with 5 green bars lit81-100%
Battery indicator with 4 green bars lit61-80%
Battery indicator with 3 green bars lit41-60%
Battery indicator with 2 green bars lit21-40%
Battery indicator with 1 green bar lit11-20%
Battery indicator with 1 red bar lit1-10%
Battery indicator with 1 red bar and 1 green bar litFault - Contact Service

To turn off the battery power (while the batteries are active), press and hold the battery power button of any battery for 20 seconds. The battery discharge indicators will turn off. Turning off one battery will shut down power to all connected batteries. Batteries should be shut down before any service is completed on the battery modules.

To turn on the battery power (when the batteries are shutdown), press and hold the power button on each battery for 5 seconds. The battery discharge green indicators will illuminate when turned on.

Source: Tennant T500e Operator Manual 9015506 Rev. 05 (02-2024), page 31, used with permission. SES ref PF-ZE3P-XWHN‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‌⁠⁠​​​‌​‍⁠⁠‍‍​‍​‍‌⁠‍⁠​‍⁠​​​‌​‍‍​⁠‍‍
Tennant T500e (11-2023)Page 31 of 47
MAINTENANCE

Charging batteries

In shortCharge in a well-ventilated area with the machine off and the key out. Use only the charger supplied with your machine; the charger must be set for your battery type (see page 33). A full charge can take 6 to 12 hours. On an on-board charger, all five battery lights flashing twice means the charge is done.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‍​​​​​‌​‍⁠⁠‌‌‍⁠⁠‌⁠​⁠‍⁠⁠​‍‌‌⁠​‍​‌​​⁠

Batteries and chargers: make sure your charger is compatible with your batteries, and set its charging algorithm to your battery pack before you use it.

The charging instructions in this manual are intended for the battery charger supplied with your machine. The use of other battery chargers that are not supplied and approved by Tennant are prohibited.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‍​​​​​‌​‍⁠⁠‌‌‍⁠⁠‌⁠​⁠‍⁠⁠​‍‌‌⁠​‍​‌​​⁠

If your machine is equipped with an off-board battery charger refer to the charger's owners manual for operating instructions. Contact distributor or Tennant for battery charger recommendations if machine is not equipped with charger.

FOR SAFETY: The use of incompatible battery chargers may damage battery packs and potentially cause a fire hazard.
IMPORTANT NOTICE: The battery charger is set to charge the battery type supplied with your machine. If you choose to change to a different battery type or capacity (i.e. flooded (wet) lead-acid, maintenance-free, sealed, AGM batteries, etc.), the charger's charging profile must be changed to prevent battery damage. See Battery charger settings.
  1. Transport the machine to a well-ventilated area.
WARNING: Batteries emit hydrogen gas. Explosion or fire can result. Keep sparks and open flame away when charging.
  1. Park the machine on a flat, dry surface, turn off machine and remove key.
FOR SAFETY: When servicing batteries, stop on level surface, turn off machine, remove key and set parking brake if equipped.
  1. If the machine is equipped with flooded (wet) lead-acid batteries check the battery electrolyte level weekly before charging. For models equipped with the automatic battery watering system, check if the automatic battery water tank needs refilling. Add distilled water if low.
  2. For models equipped with an on-board charger, remove the charger's power cord from the storage hooks and plug power cord into a properly grounded wall outlet (Figure 74).
Two photos: lifting the on-board charger power cord off its storage hooks, and the cord plugged into a wall outlet with an arrow
Fig. 74

For models equipped with off-board chargers, first connect the charger's DC cord into the machine's battery charge receptacle then plug the AC power supply cord into a properly grounded wall outlet (Figure 75). Refer to the off-board battery charger's owner manual for operating instructions.

FOR SAFETY: Do not disconnect the off-board charger's DC cord from the machine's receptacle when the charger is operating. Arcing may result. If the charger must be interrupted during charging cycle, disconnect the AC power supply cord first.
Two photos: plugging the off-board charger DC cord into the machine receptacle, and the off-board charger plugged into a wall outlet
Fig. 75
  1. The charger will automatically begin charging and and shut off when fully charged. The maximum charging cycle may take up to 6-12 hours depending on battery type.

On-board battery charger: The battery discharge indicator lights will ripple back and forth during the charging cycle. When all five lights repeatedly flash two times, the charging cycle is complete (Figure 76).

For Lithium-ion Batteries: During the charging cycle, starting from left to right, the indicator light will flash, turn solid then progress to the next light. Once the charging cycle completes this process through all five lights, all lights will repeatedly flash two times at the end of the charging cycle.

Control panel with an arrow pointing to the five battery discharge indicator lights
Fig. 76
ATTENTION: Do not disconnect battery cables while charger is plugged in, circuit board damage may result.
Source: Tennant T500e Operator Manual 9015506 Rev. 05 (02-2024), page 32, used with permission. SES ref PF-ZRWZ-YO26‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‍​​​​​‌​‍⁠⁠‌‌‍⁠⁠‌⁠​⁠‍⁠⁠​‍‌‌⁠​‍​‌​​⁠
Tennant T500e (02-2024)Page 32 of 47
MAINTENANCE
  1. After charging batteries unplug the power supply cord and wrap cord around the cord hooks (Figure 77).

For models equipped with an off-board charger, always disconnect the AC power supply cord first before disconnecting charger from machine (Figure 77).‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‍​‌​​​‌​‍⁠⁠‍‌⁠‍‌⁠⁠​⁠‌‌‌​​​‍​⁠​‌‍‍‍‌

Two photos: the power cord wrapped around the cord hooks, and the off-board charger cord unplugged from the wall outlet with an arrow
Fig. 77

Battery charger settings

In shortThe charger and the machine's battery discharge indicator are set for the battery type supplied. If you change battery type or size, both must be changed or the batteries can be damaged. Service software is the normal way; a manual dial method for the on-board charger is on this page and the next. Call us at 800-440-6723 for help.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‍​‌​​​‌​‍⁠⁠‍‌⁠‍‌⁠⁠​⁠‌‌‌​​​‍​⁠​‌‍‍‍‌

Batteries and chargers: make sure your charger is compatible with your batteries, and set its charging algorithm to your battery pack before you use it.

NOTE: The following instructions apply to models equipped with flooded lead-acid or sealed AGM batteries.

The battery charger is set to charge the battery type supplied with your machine. If you choose to change to a different battery type or capacity, the charger's charging profile must be changed to prevent battery damage.

The machine's battery discharge indicator (BDI) must also be reprogrammed to match battery type to prevent battery damage and/or short run-time.

NOTE: For machines shipped without batteries, the battery discharge indicator and the on-board battery charger are set for GEL batteries as the default. If you choose to use a different battery type, the settings must be changed as described as below.

NOTE: For machines shipped without batteries and supplied with an Off-Board Charger, the off-board battery charger is set for wet lead-acid batteries from the factory. The machine's battery discharge indicator is set for GEL batteries as the default. The battery discharge indicator must be reprogrammed to match charger settings, contact service.

IRIS MODELS: For models equipped with capability to report battery charging data via IRIS, Tennant recommends using the same battery type. If a different amp hour or battery type is desired, contact Tennant Service Department.

OFF-BOARD BATTERY CHARGER:

To change the off-board battery charger settings, refer to the off-board charger's owner manual.

To reprogram the machine's battery discharge indicator (BDI), service application software is required, contact service.

ON-BOARD BATTERY CHARGER:

To change the on-board battery charger settings, service application software required, contact service.

As an alternative, the charger profile may be manually changed. See Changing on-board battery charger settings. The battery discharge indicator will automatically reprogram to match battery type when the battery charger profile is changed.

NOTE: TPPL batteries come with an unique battery charger that is only used with TPPL batteries. It's not intended to be changed.

Changing on-board battery charger settings

To manually change the on-board battery charger settings for a different battery type, carefully follow instructions as described below :

NOTE: The manual method is only an alternative if unable to change setting by use of the Service Application Software performed by Service.

  1. Disconnect the battery cable connection at machine (Figure 78).
FOR SAFETY: When servicing machine, stop on level surface, turn off machine, remove key and set parking brake if equipped.
Battery posts with gloves and eye protection symbols and arrows pointing to the battery cable connections
Fig. 78
  1. Carefully peel back the charger display label to access the dial settings (Figure 79).
Fingers peeling back the charger display label with an arrow pointing to the blue dial underneath
Fig. 79
Source: Tennant T500e Operator Manual 9015506 Rev. 05 (02-2024), page 33, used with permission. SES ref PF-KD5Z-ARKH‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‍​‌​​​‌​‍⁠⁠‍‌⁠‍‌⁠⁠​⁠‌‌‌​​​‍​⁠​‌‍‍‍‌
Tennant T500e (11-2023)Page 33 of 47
MAINTENANCE
  1. Using a small standard screwdriver, turn the dial to the appropriate battery type according to the following chart (Figure 80).
Blue charger dial numbered 0 to 6 with an arrow pointing to it, between a yellow and a green indicator light
Fig. 80
Dial positionBattery description settings with AH ranges
0CAN-BUS setting*
1Wet, Trojan 180-260 AH
2Wet, Trojan 270-360 AH
3Wet, Enersys/Tab 200-350 AH
4AGM, Tianneng 180-260 AH
5AGM, Discover 200-350 AH
6Gel, Sonnenschein 80-150 AH

* The CAN-BUS setting, dial position “0”, is the software setting that is programmed to match battery type supplied with machine. When the dial is manually changed to a different setting, it should not be reset back to “0” otherwise battery damage may result. Service Application Software is required to reset dial back to “0”. Contact Service.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‍​‍​​​‌​‍⁠⁠‍‌‌‍⁠​​‌⁠​‍‌​⁠⁠​⁠‌⁠​‍‌​‍

  1. Re-apply the display label.
  2. To set the BDI for the new battery type, plug the on-board battery charger cord into an electrical outlet. The machine's software will automatically reprogram the BDI to the new battery type.

Manual battery watering system (Trojan battery option)

In shortThe optional manual watering system tops up Trojan flooded lead-acid batteries with a hand pump and distilled water. Charge the batteries first, check the float on each cap, and add water only to batteries whose float is low. The kit is part number 9021123, listed below.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‍​‍​​​‌​‍⁠⁠‍‌‌‍⁠​​‌⁠​‍‌​⁠⁠​⁠‌⁠​‍‌​‍

Batteries and chargers: make sure your charger is compatible with your batteries, and set its charging algorithm to your battery pack before you use it.

The following instructions are for models equipped with the manual battery watering system option.

The optional manual battery watering system provides a safe and easy way to maintain the proper electrolyte levels in your batteries. It is designed exclusively for Trojan flooded (wet) lead-acid batteries.

Manual battery watering kit: a hand pump bulb and hose from a bottle of distilled water to the watering distribution hoses on four batteries
Kit p/n 9021123

Kit p/n TN4022010 (replaces 9021123)

FOR SAFETY: When servicing machine, wear personal protection equipment as needed. Avoid contact with battery acid.

Before using the battery watering system check hoses and connections for damage or wear.

  1. Fully charge batteries prior to using the battery watering system. Do not add water to batteries before charging, the electrolyte level will expand and may overflow when charging.
  2. After charging batteries, check the electrolyte level indicator on each battery cap. If any of the indicator floats are low, add water as described in the next step (Figure 81).
Battery caps with an arrow pointing to the level indicator float, and gloves and eye protection symbols
Fig. 81
Source: Tennant T500e Operator Manual 9015506 Rev. 05 (02-2024), page 34, used with permission. SES ref PF-ZD6D-L5WZ‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‍​‍​​​‌​‍⁠⁠‍‌‌‍⁠​​‌⁠​‍‌​⁠⁠​⁠‌⁠​‍‌​‍
Tennant T500e (11-2022)Page 34 of 47
MAINTENANCE
  1. If the level indicator has a low white float add water as described in the following instructions. (Figure 82).
Two battery caps side by side: a low float showing the battery needs water, and a high float showing it is full
Fig. 82 - Low Float = Add Water, High Float = Full
  1. Locate the battery fill hose coupler inside the battery compartment. Remove the dust cap and connect the hand pump hose (Figure 83).
Two photos: the hand pump hose with a blue bulb, and the hose coupler being connected to the battery fill hose with arrows
Fig. 83
  1. Submerge the other end of the hand pump hose into a bottle of distilled water (Figure 84).
Hand pump hose running from the battery compartment over the side of the machine to a jug of distilled water on the floor
Fig. 84 - Distilled Water
  1. Squeeze the bulb on the hand pump hose until firm. The indicator float will rise when full (Figure 85).
A gloved hand squeezing the hand pump bulb, and a battery cap with the indicator float raised, labeled High Float = Full
Fig. 85 - High Float = Full
  1. After adding water, replace the dust cap on the battery watering distribution hose and store the hand pump hose inside the machine's battery compartment for future use.
Source: Tennant T500e Operator Manual 9015506 Rev. 05 (02-2024), page 35, used with permission. SES ref PF-T7K7-F4EZ‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‍​⁠​​​‌​‍⁠⁠​⁠​‌⁠‍‌⁠‌⁠​‌⁠​⁠‍⁠​‌‌⁠​​‌
Tennant T500e (NIL)Page 35 of 47
MAINTENANCE

Automatic battery watering system (Trojan battery option)

In shortThe automatic watering system refills the batteries after a set number of charge cycles, so do not add water by hand. Check the hoses for leaks, loose connections and wear, and refill the watering tank with distilled water when it is low.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‍‌​​​​‌​‍⁠⁠‌⁠​​‌⁠⁠‌⁠‌‌⁠‌‌⁠⁠‍⁠​‌​​​​

Batteries and chargers: make sure your charger is compatible with your batteries, and set its charging algorithm to your battery pack before you use it.

FOR SAFETY: Before leaving or servicing machine, stop on level surface, turn off machine, remove key and set parking brake if equipped.

The automatic battery watering system is designed to automatically refill the batteries after the machine reaches a limited number of charge cycles. Do not remove battery caps and manually add water to the batteries.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‍‌​​​​‌​‍⁠⁠‌⁠​​‌⁠⁠‌⁠‌‌⁠‌‌⁠⁠‍⁠​‌​​​​

Check the automatic battery watering system for leaks, loose hose connections and for damage or wear. (Figure 86). Replace if damaged.

Four batteries in the battery compartment with the automatic watering hoses and gloves and eye protection symbols
Fig. 86

Check the water level in the automatic watering tank periodically. Add distilled water when low (Figure 87).

FOR SAFETY: When servicing machine, only use distilled water when filling the automatic battery watering tank.
Two photos: the automatic battery watering tank with an arrow to its blue cap, and distilled water poured into the tank
Fig. 87

The automatic battery watering indicator will also alert user to add distilled water when tank is empty (Figure 88). See Control panel operation for further details.

Control panel with an arrow pointing to the automatic battery watering indicator
Fig. 88

To store machine equipped with the automatic battery watering system in freezing temperatures, see Storing machine / freeze protection.

Source: Tennant T500e Operator Manual 9015506 Rev. 05 (02-2024), page 36, used with permission. SES ref PF-TT7P-T6I4‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‍‌​​​​‌​‍⁠⁠‌⁠​​‌⁠⁠‌⁠‌‌⁠‌‌⁠⁠‍⁠​‌​​​​
Tennant T500e (11-2022)Page 36 of 47
MAINTENANCE

Squeegee blade replacement

In shortEach blade has four wiping edges. Rotate the blade end for end or top to bottom before you replace it, and replace it only when all four edges are worn. Squeegee blades are in our parts list.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‍‌‌​​​‌​‍⁠⁠‍‌​‍‌​​​​‌‌⁠‍​⁠‍⁠​⁠‌⁠‌​⁠
FOR SAFETY: Before leaving or servicing machine, stop on level surface, turn off machine, remove key and set parking brake if equipped.

Each squeegee blade has four wiping edges. When the blades become worn, simply rotate the blades end-for-end or top-to-bottom for a new wiping edge. Replace blade if all four edges are worn.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‍‌‌​​​‌​‍⁠⁠‍‌​‍‌​​​​‌‌⁠‍​⁠‍⁠​⁠‌⁠‌​⁠

  1. Remove the squeegee assembly from the machine.
  2. Fully loosen the two outside knobs on squeegee assembly. This will separate the spring loaded blade retainer from squeegee frame (Figure 89). To loosen the knobs quickly, squeeze the blade retainer and squeegee frame together.
Loosening a yellow knob on the squeegee assembly while squeezing the blade retainer and frame together, with arrows and a gloves symbol
Fig. 89
  1. Remove worn blade(s) from the blade retainer (Figure 90).
Pulling the worn red blade out of the blade retainer
Fig. 90
  1. Rotate the rear blade to a new wiping edge and reinstall blade (Figure 91). Make sure to align the slots in the blade with retainer tabs.
Turning the rear squeegee blade end for end, with curved arrows, to a new wiping edge
Fig. 91
  1. Squeeze the squeegee frame and blade retainer together and re-tighten the two outside knobs (Figure 92).
Squeezing the squeegee frame and blade retainer together while tightening the yellow knob
Fig. 92

Parts ›

Source: Tennant T500e Operator Manual 9015506 Rev. 05 (02-2024), page 37, used with permission. SES ref PF-N2AF-JMF2‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‍‌‌​​​‌​‍⁠⁠‍‌​‍‌​​​​‌‌⁠‍​⁠‍⁠​⁠‌⁠‌​⁠
Tennant T500e (01-2017)Page 37 of 47
MAINTENANCE

ec-H2O water conditioning cartridge replacement

In shortReplace the cartridge when the control panel signals it, on average every 12 months with heavy use to 24 months with light use. After you install the new cartridge, reset the ec-H2O module timer using the service switch and solution flow button (step 6). Call us at 800-440-6723 for help.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‍‌‍​​​‌​‍⁠⁠‍⁠⁠‌​‌​⁠‌⁠‌⁠‍‍⁠‌⁠‌⁠‍​⁠‌‍
FOR SAFETY: Before leaving or servicing machine, stop on level surface, turn off machine, remove key and set parking brake if equipped.

The water conditioning cartridge is required to be replaced when it reaches its maximum water usage or expiration time of when the cartridge was activated, which ever comes first. The control panel will signal a code when it's time to replace cartridge. See Control panel operation for further details.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‍‌‍​​​‌​‍⁠⁠‍⁠⁠‌​‌​⁠‌⁠‌⁠‍‍⁠‌⁠‌⁠‍​⁠‌‍

Depending on machine usage, on average, a new cartridge can last anywhere from 12 months for heavy machine usage to 24 months for light machine usage.

ATTENTION: During first time use and after replacing the water conditioning cartridge, the ec-H2O system will automatically override the selected solution flow rate for up to 75 minutes.
  1. Park the machine on a level surface, remove the key and set parking brake, if equipped.
  2. Lift the recovery tank to access the ec-H2O water conditioning cartridge (Figure 93). Drain recovery tank before lifting tank.
Recovery tank raised with an arrow pointing to the ec-H2O water conditioning cartridge in the battery compartment
Fig. 93
  1. Disconnect the two hose connectors from the top of the cartridge by pressing the gray collars inward and pulling the connectors outward (Figure 94). Lift cartridge to remove.
Two photos: the gray collar on a hose connector at the top of the cartridge, and the cartridge being lifted out with an arrow
Fig. 94
  1. Fill in the installation date on the new cartridge label (Figure 95).
The new cartridge label with an arrow pointing to the install date box, and the black cartridge with its label
Fig. 95
  1. Install the new cartridge and reconnect the two hoses. Make sure the hose connectors are fully inserted into the cartridge.
  2. Reset timer for new cartridge.

Carefully read and understand all steps first before performing procedure.

a. Turn key on.
b. Press and hold the service switch, located on the ec-H2O module, for 10 seconds. After releasing service switch, the three solution flow indicator lights will begin to (ripple) move back and forth (Figure 96).
c. Within 5 seconds after releasing the service switch, while the three indicator lights are moving back and forth, quickly press and release the solution flow button located on ec-H2O module (Figure 96).
The three indicator lights will then blink three times to indicate timer has been reset.
Repeat process if the three indicator lights do not blink three times.

Two photos of the ec-H2O module: the service switch, and the three indicator lights above the solution flow button
Fig. 96
Source: Tennant T500e Operator Manual 9015506 Rev. 05 (02-2024), page 38, used with permission. SES ref PF-CMOX-LRR3‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‍‌‍​​​‌​‍⁠⁠‍⁠⁠‌​‌​⁠‌⁠‌⁠‍‍⁠‌⁠‌⁠‍​⁠‌‍
Tennant T500e (01-2017)Page 38 of 47
MAINTENANCE

Machine jacking

In shortJack the machine up only at the designated locations, on a level surface with both tanks empty, and support it with jack stands. Use a jack or hoist rated for the machine's weight.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‍‌⁠​​​‌​‍⁠⁠⁠‍‌​​⁠​​⁠‌​​‍‌‍‍‍⁠‍⁠‌⁠⁠​
FOR SAFETY: Before leaving or servicing machine, stop on level surface, turn off machine, remove key and set parking brake if equipped.

Use the designated locations to jack up the machine for service (Figure 97). Empty the recovery and solution tanks and position the machine on a level surface before jacking.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‍‌⁠​​​‌​‍⁠⁠⁠‍‌​​⁠​​⁠‌​​‍‌‍‍‍⁠‍⁠‌⁠⁠​

FOR SAFETY: When servicing machine, jack machine up at designated locations only. Support machine with jack stands. Use jack or hoist that will support the weight of the machine.
Side view of the machine with an arrow pointing up at the designated jacking location beside the rear caster
Fig. 97

Transporting machine

In shortDrain the tanks, raise the scrub head and take off the squeegee before loading. Use a ramp that supports the machine and operator, block each wheel and tie the machine down at the four tie-down brackets on the frame.

When transporting the machine by use of trailer or truck, carefully follow loading and tie-down procedure:

  1. Drain tanks, raise the scrub head and the remove squeegee assembly.
  2. Carefully load machine in trailer or on truck.
FOR SAFETY: When loading/unloading, use a ramp that can support the machine weight and operator.
FOR SAFETY: When loading/unloading, the machine may only be operated on gradients up to 2%.
  1. Once loaded, position the front of the machine up against the front of the trailer or truck. Lower the scrub head, turn key off and set parking brake, if equipped.
  2. Place a block behind each wheel (Figure 98).
  3. Using tie-down straps, secure the machine using the four tie-down brackets located on the machine frame (Figure 98). It may be necessary to install tie-down brackets to the floor of your trailer or truck.

NOTE: When transporting machine in an open truck or trailer, secure recovery tank lid.

ATTENTION: Do not use control console area or accessory storage rails for tie-down locations, damage may occur.
Side view of the machine in a truck with tie-down straps running from the two frame tie-down brackets to the floor, shown with arrows
Fig. 98
Source: Tennant T500e Operator Manual 9015506 Rev. 05 (02-2024), page 39, used with permission. SES ref PF-BH5O-4OB2‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‍‌⁠​​​‌​‍⁠⁠⁠‍‌​​⁠​​⁠‌​​‍‌‍‍‍⁠‍⁠‌⁠⁠​
Tennant T500e (01-2017)Page 39 of 47
MAINTENANCE

Storing machine

In shortBefore extended storage, charge and disconnect the batteries, drain and rinse both tanks, and store the machine indoors in a dry area with the squeegee and scrub head up. If it will sit in freezing temperatures, also follow Freeze protection: run 1 gal (4 L) of propylene glycol RV antifreeze through the system.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‍‍​​​​‌​‍⁠⁠‍‌⁠​‍​​⁠‍​‍‍‌‌⁠⁠⁠‌⁠​‍‌⁠‍

Batteries and chargers: make sure your charger is compatible with your batteries, and set its charging algorithm to your battery pack before you use it.

The following steps should be taken when storing the machine for extended periods of time.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‍‍​​​​‌​‍⁠⁠‍‌⁠​‍​​⁠‍​‍‍‌‌⁠⁠⁠‌⁠​‍‌⁠‍

  1. Charge the batteries before storing machine to prolong the life of the batteries. Recharge lead-acid batteries once a month. Recharge Lithium-ion batteries once a year.
  2. Disconnect batteries before storing.
  3. Lithium-ion batteries: Turn off battery power with the battery power button.
  4. Drain and rinse recovery tank and solution tank.
  5. Store the machine in a dry area with squeegee and scrub head in the up position.
ATTENTION: Do not expose machine to rain, store indoors.
  1. Open the recovery tank lid to promote air circulation.
  2. If storing machine machine in freezing temperatures, proceed to FREEZE PROTECTION.
FOR SAFETY: When storing Lithium-ion Battery Model, do not expose battery to temperatures below -22°F (-30°C), above 140°F (60°C). Do not use machine immediately after long-term extreme temperature storage. Before use, return battery module temperature range to 50°F (10°C) ~ 95°F (35°C)

NOTE: To prevent potential machine damage store machine in a rodent and insect free environment.

The following steps should be taken when storing the machine for extended periods of time.

Freeze protection

Storing machine in freezing temperatures.

  1. Completely drain solution tank and recovery tank.
  2. Empty the water from the solution tank filter located under machine. Replace filter (Figure 99).
The solution tank filter bowl under the machine with an arrow pointing to it
Fig. 99
  1. Pour 1 gal (4 L) of propylene glycol based recreational vehicle (RV) antifreeze into the solution tank.
  1. Models not equipped with ec-H2O system - Turn machine on and operate the solution flow system. Turn the machine off when the antifreeze is visible on the floor.

Models equipped with ec-H2O system - Turn machine and set the solution flow rate on and operate ec-H2O scrubbing to cycle antifreeze through system. Turn machine off when antifreeze is visible on the floor. This may take up to two minutes.

  1. Models equipped with optional automatic battery watering tank - Lift tank from machine and empty the water from tank (Figure 100).
Two photos: the automatic battery watering tank with an arrow to its cap, and the tank being lifted out and emptied
Fig. 100

Drain remaining water from system by removing the drain hose cap located below the tank (Figure 101). Leave cap off tank when draining system. After draining, replace cap on drain hose.

IMPORTANT: DO NOT add antifreeze to the automatic battery watering tank.
Two photos: an arrow pointing to the watering tank drain hose below the tank, and an arrow pointing to the drain hose cap
Fig. 101
  1. After storing machine in freezing temperatures, drain any remaining antifreeze from the solution tank. Add clean water to solution tank and to optional detergent tank and operate the machine to flush system.
  2. Refill the automatic battery watering tank with distilled water, if equipped.
Source: Tennant T500e Operator Manual 9015506 Rev. 05 (02-2024), page 40, used with permission. SES ref PF-I2OE-KAIC‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‍‍​​​​‌​‍⁠⁠‍‌⁠​‍​​⁠‍​‍‍‌‌⁠⁠⁠‌⁠​‍‌⁠‍
Tennant T500e (11-2023)Page 40 of 47
MAINTENANCE

Troubleshooting

In shortStart with the basics: emergency shut-off reset, batteries charged, cables tight and circuit breakers reset. A flashing service light means there is a fault code; see page 23. "Contact service" items are jobs for trained personnel: call us at 800-440-6723.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‍‍‌​​​‌​‍⁠⁠‍​‍‌‍⁠‍‍⁠​⁠‍‌‍​​​⁠‌‌‌‌⁠⁠
ProblemCauseSolution
Service indicator icon is flashingMachine or on-board battery charger fault has been detectedSee Service indicator codes
ec-H2O icon is red or flashing redec-H2O system fault has been detectedSee Service indicator codes
Machine will not operateEmergency shut-off button activatedTurn button to reset
Machine fault detectedSee Service indicator codes
Batteries dischargedRecharge batteries
Loose battery cable(s)Tighten loose cables
Faulty battery(s)Replace battery(s)
Faulty key switchContact service
Faulty start bail switchContact service
Circuit breaker trippedReset circuit breaker
Faulty control boardContact service
On-board battery charger will not operatePlug not connected to power supplyCheck plug connection
Batteries over dischargedReplace batteries
Battery charger fault detectedSee Service indicator codes
Faulty chargerReplace charger
Faulty power supply cordReplace power supply cord
Machine will not propelPropel fault has been detectedSee Service indicator codes
Circuit breaker trippedReset circuit breaker
Faulty propel motor or wiringContact service
Worn carbon brushes in motorContact service
Brush motor will not operateBrush motor fault has been detected.See Service indicator codes
Faulty pad motor or wiringContact service
Circuit breaker trippedReset circuit breaker
Worn carbon brushes in motorContact service
Broken or loose belt (cylindrical brush model)Contact service
Vacuum motor will not operateSqueegee assembly is raised off floorLower squeegee assembly to floor
Vacuum motor fault has been detectedSee Service indicator codes
Faulty vacuum motor or wiringContact service
Circuit breaker trippedReset circuit breaker
Poor scrubbing performanceDebris caught in brush/padRemove debris
Worn brush/padReplace brush/pad Parts ›
Incorrect brush pressureAdjust brush pressure
Wrong brush/pad typeUse correct brush/pad for application
Low battery chargeRecharge batteries
Uneven brush pressureScrub head/brushes not level. Contact service
Broken or loose belt (cylindrical brush model)Contact service
Source: Tennant T500e Operator Manual 9015506 Rev. 05 (02-2024), page 41, used with permission. SES ref PF-B2GW-JTIM‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‍‍‌​​​‌​‍⁠⁠‍​‍‌‍⁠‍‍⁠​⁠‍‌‍​​​⁠‌‌‌‌⁠⁠
Tennant T500e (01-2017)Page 41 of 47
MAINTENANCE

Troubleshooting - continued

ProblemCauseSolution
Trailing water - poor or no water pickupFull recovery tank or excessive foam buildupDrain recovery tank
Loose drain hose capReplace cap on drain hose
Worn squeegee bladesRotate or replace squeegee blades Blades, p. 37 ›
Clogged drip trap (Squeegee assembly)Remove cover and clean
Clogged squeegee assemblyClean squeegee assembly
Loose vacuum hose connectionSecure vacuum hose connection
Clogged vacuum hoseFlush vacuum hose
Damaged vacuum hoseReplace vacuum hose Parts ›
Clogged float shut-off screen in recovery tankClean screen
Recovery tank lid not completely closedCheck lid for obstructions
Defective seals on recovery tank lidReplaced seal Parts ›
Little or no solution flowEmpty solution tankRefill solution tank
Low solution flow rate setIncrease solution flow rate
Clogged solution tank filterClean filter
Plugged solution supply lineFlush solution supply line
Automatic battery watering tank does not dispense waterTank is emptyRefill tank
Defective pumpContact service
Faulty control boardContact service
Short run timeLow battery chargeCharge batteries
Batteries need maintenanceSee Batteries
Defective battery or end of battery lifeReplace batteries
Battery discharge indicator (BDI) programmed incorrectlySee Charging batteries
Faulty chargerReplace battery charger
Brush pressure set too highLower brush pressure
Excessive scrub head noise (Orbital model)Damaged scrub head isolatorsReplace isolators. Contact service
Source: Tennant T500e Operator Manual 9015506 Rev. 05 (02-2024), page 42, used with permission. SES ref PF-EOEB-YKMM‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‍‍‍​​​‌​‍⁠⁠‌⁠‌‌‌‌⁠⁠‍‍​‍⁠‍‌‌⁠‍⁠⁠‌‌​​
Tennant T500e (09-2020)Page 42 of 47
SPECIFICATIONS

General machine dimensions, capacities and performance

In shortThe T500e is a 24 VDC walk-behind with a 22.5 gal (85 L) solution tank and a 27 gal (102 L) recovery tank. With the 32 in (800 mm) deck it cleans an estimated 25,714 ft²/hr (2389 m²/hr). Dual disk models are on this page; the cylindrical brush and orbital models are on page 44.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‍‍⁠​​​‌​‍⁠⁠⁠​​‌​‍‍‍​⁠⁠​​‌‍⁠​⁠‍⁠‌​‌​
Model26 in (650 mm) Dual Disk28 in (700 mm) Dual Disk32 in (800 mm) Dual Disk
Length58.5 in (1486 mm)59.1 in (1501 mm)61.1 in (1552 mm)
Width27.5 in (700 mm)29.5 in (750 mm)33.5 in (850 mm)
Height43.3 in (1100 mm)43.3 in (1100 mm)43.3 in (1100 mm)
Weight320 lb (145 kg)330 lb (150 kg)355 lb (161 kg)
Weight (with batteries)610 lb (277 kg)620 lb (281 kg)645 lb (293 kg)
GVW800 lb (363 kg)810 lb (367 kg)835 lb (379 kg)
Squeegee width38.3 in (973 mm)41.3 in (1049 mm)46.6 in (1234 mm)
Solution tank capacity22.5 gal (85 L)
Recovery tank capacity27 gal (102 L)
Automatic battery watering tank capacity0.61 gal (2.3 L)
Scrubbing path width26 in (650 mm)28 in (700 mm)32 in (800 mm)
Down pressureLow: 65 lb (29.5 kg),
High: 120 lb (54.5 kg)
Low: 70 lb (32 kg),
High: 120 lb (54.5 kg)
Low: 75 lb (34 kg),
High: 120 lb (54.5 kg)
Scrubbing speed2.5 mph (4.0 km/h) (220 fpm (67 mpm))
Transport speed2.7 mph (4.4 km/h) (240 fpm (73 mpm))
Reverse speed1.6 mph (2.6 km/h) (144 fpm (44 mpm))
Productivity rate - estimated actual20,571 ft²/hr (1911 m²/hr)22,286 ft²/hr (2070 m²/hr)25,714 ft²/hr (2389 m²/hr)
ec-H2O productivity rate - est. actual23,124 ft²/hr (2148 m²/hr)23,680 ft²/hr (2200 m²/hr)27,323 ft²/hr (2538 m²/hr)
Aisle turnaround width59 in (1499 mm)59.6 in (1514 mm)61.6 in (1565 mm)
Maximum operating gradient2%
Solution flow rateLow: 0.30 gpm (1.1 L/min), Med: 0.40 gpm (1.5 L/min), High: 0.50 gpm (1.9 L/min)
ec-H2O solution flow rateLow: 0.15 gpm (0.57 L/min),
Med: 0.22 gpm (0.84 L/min),
High: 0.30 gpm (1.14 L/min)
Low: 0.22 gpm (0.84 L/min),
Med: 0.33 gpm (1.25 L/min),
High: 0.44 gpm (1.67 L/min)
Low: 0.22 gpm (0.84 L/min),
Med: 0.33 gpm (1.25 L/min),
High: 0.44 gpm (1.67 L/min)
Brush motor2-24 VDC, 0.75 hp (0.55 kW), 29 A, 220 rpm
Propel motor24 VDC, 0.63 hp (0.48 kW), 20A
Vacuum motor24 VDC, 0.46 hp (.34 kW), 14.3 A
Water lift34 in (864 mm)
ec-H2O solution pump24 VDC, 2 A, 1.0 gpm (3.8 L/min), min open flow
Automatic battery watering pump12 VDC, 4 A, 0.8 gpm (3.0 L/min), min open flow
Machine voltage24 VDC
Battery capacity4-6V 225AH C/20 Wet, 4-6V 260AH C/20 Wet, 4-6V 220AH C/20 AGM, 2-12V 183AH C/20 TPPL, 1-24V 90Ah Lithium-ion or 2-24V 90Ah Lithium-ion
Total power consumption66 A nominal / 1.6 kW
Battery Charger - on-board115-240VAC, 50/60Hz, 24VDC, 25A
Battery Charger - on-board (Lithium-ion battery model)100-240VAC, 50/60Hz, 24VDC, 41A
Battery Charger - smart off-board85-265VAC, 50/60Hz, 24VDC, 25A
Battery Charger - smart off-board (Lithium-ion battery model)100-240VAC, 50/60Hz, 24VDC, 27A
Protection gradeIPX3
Sound pressure level LpA*67.4 dB(A)67.4 dB(A)67.4 dB(A)
Sound uncertainty KpA*0.8 dB(A)0.8 dB(A)0.8 dB(A)
Sound power level uncertainty LpA - uncertainty KpA*83.1 dB(A)83.1 dB(A)83.1 dB(A)
Machine vibration at hand-arm*<2.5 m/s²
Ambient operating temperatureMin: 36°F (2°C), Max: 110°F (43°C)

*Values per IEC 60335-2-72. Specifications are subject to change without notice.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‍‍⁠​​​‌​‍⁠⁠⁠​​‌​‍‍‍​⁠⁠​​‌‍⁠​⁠‍⁠‌​‌​

Corrected an obvious misprint: down pressure for the 32 in (800 mm) Dual Disk model printed as "Low: -75 lbs / 34 kg" (now 75 lb (34 kg); 34 kg is 75 lb, and a down pressure cannot be negative).

Corrected an obvious misprint: "Lithium-ium battery model" printed in the on-board and off-board battery charger rows (now "Lithium-ion", as in the Battery capacity row).

Source: Tennant T500e Operator Manual 9015506 Rev. 05 (02-2024), page 43, used with permission. SES ref PF-3ZP3-CXE4‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‍‍⁠​​​‌​‍⁠⁠⁠​​‌​‍‍‍​⁠⁠​​‌‍⁠​⁠‍⁠‌​‌​
Tennant T500e (11-2023)Page 43 of 47
SPECIFICATIONS

General machine dimensions, capacities and performance - continued

Model28 in (700 mm) Cylindrical Brush28 in (700 mm) Orbital
Length59.1 in (1501 mm)58.5 in (1486 mm)
Width30.7 in (780 mm)28 in (710 mm)
Height43.3 in (1100 mm)43.3 in (1100 mm)
Weight370 lb (168 kg)370 lb (168 kg)
Weight (with batteries)660 lb (299 kg)660 lb (299 kg)
GVW850 lb (386 kg)850 lb (386 kg)
Squeegee width46.6 in (1234 mm)41.3 in (1049 mm)
Solution tank capacity22.5 gal (85 L)
Recovery tank capacity27 gal (102 L)
Automatic battery watering tank capacity0.61 gal (2.3 L)
Scrubbing path width28 in (700 mm)
Down pressureLow: 85 lb (38.5 kg)
High: 120 lb (54.5 kg)
Low: 110 lb (50 kg)
High: 170 lb (77 kg)
Scrubbing speed2.5 mph (4.0 km/h) (220 fpm (67 mpm))
Transport speed2.7 mph (4.4 km/h) (240 fpm (73 mpm))
Reverse speed1.6 mph (2.6 km/h) (144 fpm (44 mpm))
Productivity rate - estimated actual22,286 ft²/hr (2070 m²/hr)20,260 ft²/hr (1882 m²/hr)
ec-H2O productivity rate - est. actual23,680 ft²/hr (2200 m²/hr)21,527 ft²/hr (2000 m²/hr)
Aisle turnaround width59.6 in (1514 mm)59 in (1499 mm)
Maximum operating gradient2%
Solution flow rateLow: 0.30 gpm (1.1 L/min), Med: 0.40 gpm (1.5 L/min), High: 0.50 gpm (1.9 L/min)
ec-H2O solution flow rateLow: 0.22 gpm (0.84 L/min), Med: 0.33 gpm (1.25 L/min), High: 0.44 gpm (1.67 L/min)
Brush motor2-24 VDC, 0.63 hp (0.47 kW), 23 A, 1500 rpm24 VDC, 0.75 hp (0.55 kW), 28 A, 2200 rpm
Propel motor24 VDC, 0.63 hp (0.48 kW), 20A
Vacuum motor24 VDC, 0.46 hp (.34 kW), 14.3 A
Water lift34 in (864 mm)
ec-H2O solution pump24 VDC, 2 A, 1.0 gpm (3.8 L/min), min open flow
Automatic battery watering pump12 VDC, 4 A, 0.8 gpm (3.0 L/min), min open flow
Machine voltage24 VDC
Battery capacity4-6V 225AH C/20 Wet, 4-6V 260AH C/20 Wet, 4-6V 220AH C/20 AGM, 2-12V 183AH C/20 TPPL, 1-24V 90Ah Lithium-ion or 2-24V 90Ah Lithium-ion
Total power consumption66 A nominal / 1.6 kW
Battery Charger - on-board115-240VAC, 50/60Hz, 24VDC, 25A
Battery Charger - on-board (Lithium-ion battery model)100-240VAC, 50/60Hz, 24VDC, 41A
Battery Charger - smart off-board85-265VAC, 50/60Hz, 24VDC, 25A
Battery Charger - smart off-board (Lithium-ion battery model)100-240VAC, 50/60Hz, 24VDC, 27A
Protection gradeIPX3
Sound pressure level LpA*68.3 dB(A)66.9 dB(A)
Sound uncertainty KpA*0.8 dB(A)0.8 dB(A)
Sound power level uncertainty LpA - uncertainty KpA*84.3 dB(A)83.4 dB(A)
Machine vibration at hand-arm*<2.5 m/s²
Ambient operating temperatureMin: 36°F (2°C), Max: 110°F (43°C)

*Values per IEC 60335-2-72. Specifications are subject to change without notice.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‍⁠​​​​‌​‍⁠⁠​​​​⁠‍​​⁠‌‍⁠​​⁠‌⁠⁠​‌⁠⁠​‍

Corrected an obvious misprint: "Lithium-ium battery model" printed in the on-board and off-board battery charger rows (now "Lithium-ion", as in the Battery capacity row).

Source: Tennant T500e Operator Manual 9015506 Rev. 05 (02-2024), page 44, used with permission. SES ref PF-M4XT-XXWU‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‍⁠​​​​‌​‍⁠⁠​​​​⁠‍​​⁠‌‍⁠​​⁠‌⁠⁠​‌⁠⁠​‍
Tennant T500e (11-2023)Page 44 of 47
SPECIFICATIONS

Machine dimensions

Dual disk model

Dimension drawings of the dual disk T500e: top view with overall width, side view with length, rear view with squeegee width, and the 43.3 in (1100 mm) height
Dual disk model dimensions
ModelOverall width (top view)Length (side view)HeightSqueegee width (rear view)
26 in (650 mm) Model27.5 in (700 mm)58.5 in (1486 mm)43.3 in (1100 mm)38.3 in (973 mm)
28 in (700 mm) Model29.5 in (750 mm)59.1 in (1501 mm)41.3 in (1049 mm)
32 in (800 mm) Model33.5 in (850 mm)61.1 in (1552 mm)46.6 in (1234 mm)

Corrected obvious misprints in the drawing labels: the squeegee width for the 26 in (650 mm) model is printed as "38.3 in / 937 mm" (now 973 mm, as on page 43); the 28 in (700 mm) and 32 in (800 mm) models are printed as "26 in / 700 mm Model" and "26 in / 800 mm Model" in the width labels (now 28 in and 32 in, as on page 43); the width for the 32 in (800 mm) model is printed as "33.5 in / 800 mm" (now 850 mm, as on page 43). The table above shows the corrected values.‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‍⁠‌​​​‌​‍⁠⁠‌‍⁠​‍​‌​‍⁠‌‍⁠⁠​⁠‍‌‍⁠‌​⁠⁠

Source: Tennant T500e Operator Manual 9015506 Rev. 05 (02-2024), page 45, used with permission. SES ref PF-SDX2-PPKX‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‍⁠‌​​​‌​‍⁠⁠‌‍⁠​‍​‌​‍⁠‌‍⁠⁠​⁠‍‌‍⁠‌​⁠⁠
Tennant T500e (01-2017)Page 45 of 47
SPECIFICATIONS

Machine dimensions

Cylindrical brush model

Dimension drawings of the cylindrical brush T500e: top view with 30.7 in (780 mm) width, side view with 59.1 in (1501 mm) length, rear view with 46.6 in (1234 mm) squeegee width, and the 43.3 in (1100 mm) height
Cylindrical brush model dimensions
Overall width (top view)Length (side view)HeightSqueegee width (rear view)
30.7 in (780 mm)59.1 in (1501 mm)43.3 in (1100 mm)46.6 in (1234 mm)
Source: Tennant T500e Operator Manual 9015506 Rev. 05 (02-2024), page 46, used with permission. SES ref PF-BPST-B24R‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‍⁠‍​​​‌​‍⁠⁠‍‌⁠⁠‍​‌‍‌‌‍​‍⁠‌‍‍‌​‌​‍‌‍
Tennant T500e (01-2017)Page 46 of 47
SPECIFICATIONS

Machine dimensions

Orbital pad model

Dimension drawings of the orbital pad T500e: top view with 28 in (710 mm) width, side view with 58.5 in (1486 mm) length, rear view with 41.3 in (1049 mm) squeegee width, and the 43.3 in (1100 mm) height
Orbital pad model dimensions
Overall width (top view)Length (side view)HeightSqueegee width (rear view)
28 in (710 mm)58.5 in (1486 mm)43.3 in (1100 mm)41.3 in (1049 mm)
Source: Tennant T500e Operator Manual 9015506 Rev. 05 (02-2024), page 47, used with permission. SES ref PF-QN54-F4BU‌‌​⁠​‌​​‌​‌⁠​‍‌​‍​⁠⁠​​​​​‍⁠⁠​​​‌​‍⁠⁠​⁠​‌​⁠‌⁠⁠‌‌‌⁠​​‌‍⁠‍‌​​‌‍
Tennant T500e (01-2017)Page 47 of 47

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