T500e walk-behind floor scrubber
English (EN). Operator Manual 9015506, Rev. 05 (02-2024). North America / International.

TennantTrue® Parts
IRIS® a Tennant Technology
Insta-Fit™ Adapter
Smart-Fill™ Automatic Battery Watering
Powered by Lithium-Ion. ec-H2O NanoClean.
For the latest Parts manuals and other language Operator manuals, visit: www.tennantco.com/manuals
9015506
Rev. 05 (02-2024)
Introduction
This manual is furnished with each new model. It provides necessary operation and maintenance instructions.
This machine will provide excellent service. However, the best results will be obtained at minimum costs if:
• The machine is operated with reasonable care.
• The machine is maintained regularly - per the maintenance instructions provided.
• The machine is maintained with manufacturer supplied or equivalent parts.
To view, print or download manuals online visit www.tennantco.com/manuals
Protect the environment
Please dispose of packaging materials and used machine components such as batteries in an environmentally safe way according to your local waste disposal regulations.
Always remember to recycle.
Intended use
The T500e walk-behind floor scrubber is intended for commercial use, for example in hotels, schools, hospitals, factories, shops, offices and rental businesses. It is designed to scrub hard floor surfaces (concrete, tile, stone, synthetic, etc.) in an indoor environment. This machine is not intended for cleaning carpets or sanding wood floors. Use only recommended pads/brushes and commercially available floor cleaning detergents. Do not use this machine other than described in this Operator Manual.
Machine data
Please fill out at time of installation for future reference.
Model No. -
Serial No. -
Installation Date -
Serial number label location

Uncrating machine
Carefully check machine for signs of damage. Report damages at once to carrier. Contact distributor or Tennant for missing items.
To uncrate the machine, remove straps, wheel blocks and shipping brackets. Using the supplied ramp carefully back the machine off the pallet. Make sure scrub head is in the raised position.
Tennant Company
10400 Clean Street
Eden Prairie, MN 55344-2650
Phone: (800) 553-8033
www.tennantco.com
1-STEP is a trademark of Tennant Company.
Specifications and parts are subject to change without notice.
Original Instructions. Copyright ©2017-2023 Tennant Company. All rights reserved.
Contents
Page numbers below are PDF page numbers. The manual's own printed page numbers run one higher from the Safety chapter on, because printed page 4 is not in this PDF.
Introduction
Introduction (page 2; printed 2)
Intended use (page 2; printed 2)
Machine data (page 2; printed 2)
Serial number label location (page 2; printed 2)
Uncrating machine (page 2; printed 2)
Safety
Important safety instructions (page 4; printed 5)
Safety labels (page 6; printed 7)
Operation
Machine components (page 7; printed 8)
Machine components (page 8; printed 9)
Scrub head types (page 8; printed 9)
Control panel components (page 9; printed 10)
Machine symbols (page 9; printed 10)
Installing batteries (page 10; printed 11)
How the machine works (page 11; printed 12)
Brush and pad information (page 11; printed 12)
Machine setup (page 12; printed 13)
Charge batteries (page 12; printed 13)
Attaching squeegee assembly (page 12; printed 13)
Installing disk brushes/pads (disk scrub head model) (page 13; printed 14)
Installing orbital pads (orbital scrub head model) (page 14; printed 15)
Installing cylindrical brushes (cylindrical brush scrub head model) (page 14; printed 15)
Filling solution tank (page 15; printed 16)
Filling automatic battery watering tank (option) (page 15; printed 16)
ec-H2O water conditioning cartridge (ec-H2O model) (page 16; printed 17)
Control panel operation (page 16; printed 17)
1-STEP button (page 16; printed 17)
Brush pressure button (page 16; printed 17)
Solution flow button (page 17; printed 18)
ec-H2O button / indicator (option) (page 17; printed 18)
Service indicator (page 17; printed 18)
Parking brake indicator (option) (page 17; printed 18)
Battery discharge indicator (page 17; printed 18)
Automatic battery watering indicator (option) (page 18; printed 19)
Machine operation (page 18; printed 19)
Pre-operation check list (page 18; printed 19)
Operating machine (page 18; printed 19)
Emergency shut-off button (page 20; printed 21)
While operating machine (page 20; printed 21)
Circuit breaker panel (page 21; printed 22)
Hour meter (page 21; printed 22)
Draining tanks (page 21; printed 22)
Draining recovery tank (page 21; printed 22)
Draining solution tank (page 22; printed 23)
Service indicator codes (page 23; printed 24)
On-board battery charger service indicator codes (page 24; printed 25)
ec-H2O system service indicator codes (option) (page 24; printed 25)
Maintenance
Maintenance chart (page 25; printed 26)
Machine maintenance (page 26; printed 27)
After daily use (page 26; printed 27)
After weekly use (page 28; printed 29)
After every 50 hours of use (page 28; printed 29)
After every 100 hours of use (page 28; printed 29)
Electric motors (page 29; printed 30)
Belts (cylindrical brush model) (page 29; printed 30)
Batteries (page 30; printed 31)
Flooded (wet) and maintenance-free sealed lead-acid batteries (page 30; printed 31)
Checking connections / cleaning (all battery types) (page 30; printed 31)
Lithium-ion battery (page 31; printed 32)
Battery power button / battery discharge indicator (page 31; printed 32)
Charging batteries (page 32; printed 33)
Battery charger settings (page 33; printed 34)
Changing on-board battery charger settings (page 33; printed 34)
Manual battery watering system (Trojan battery option) (page 34; printed 35)
Automatic battery watering system (Trojan battery option) (page 36; printed 37)
Squeegee blade replacement (page 37; printed 38)
ec-H2O water conditioning cartridge replacement (page 38; printed 39)
Machine jacking (page 39; printed 40)
Transporting machine (page 39; printed 40)
Storing machine (page 40; printed 41)
Freeze protection (page 40; printed 41)
Troubleshooting (page 41; printed 42)
Specifications
Specifications: general machine dimensions, capacities and performance (page 43; printed 44)
Machine dimensions (page 45; printed 46)
Important safety instructions - save these instructions
Batteries and chargers: make sure your charger is compatible with your batteries, and set its charging algorithm to your battery pack before you use it.
The following warning precautions are used throughout this manual as indicated in their description:
The following information signals potentially dangerous conditions to the operator. Know when these conditions can exist. Locate all safety devices on the machine. Report machine damage or faulty operation immediately.
- Read manual before operating machine.
- Do not use or pick up flammable materials or reactive metals.
- Do not use near flammable liquids, vapors or combustible dusts.
This machine is not equipped with an explosion proof motor. The electric motor will spark upon start up and during operation which could cause a flash fire or explosion if machine is used in an area where flammable vapors/liquids or combustible dusts are present.
- Batteries emit hydrogen gas. Explosion or fire can result. Keep sparks and open flame away when charging.
- Disconnect battery cables and charger cord before cleaning and servicing machine.
- Do not charge batteries with damaged cord. Do not modify plug.
If the charger supply cord is damaged or broken, it must be replaced by the manufacturer or its service agent or a similarly qualified person in order to avoid a hazard.
- Do not use outdoors. Store indoors.
- Spinning pad/brush, keep hands away.
IRIS Telemetry - This machine may be equipped with technology that automatically communicates over the cellular network. If the machine will be operated where cell phone use is restricted because of concerns related to equipment interference, please contact a Tennant representative for information on how to disable the cellular communication functionality.
1. Do not operate machine:
- Unless trained and authorized.
- Unless operator manual is read and understood.
- Unless mentally and physically capable of following machine instructions.
- Under the influence of alcohol or drugs.
- While using a cell phone or other types of electronic devices.
- If not in proper operating condition.
- In outdoor areas. This machine is for indoor use only.
- In areas where flammable vapors/liquids or combustible dusts are present.
- With pads or accessories not supplied or approved by Tennant. The use of other pads may impair safety.
- In areas with possible falling objects.
- In areas that are too dark to safely see the controls or operate machine.
2. Before operating machine:
- Check machine for fluid leaks.
- Make sure all safety devices are in place and operate properly.
3. When operating machine:
- Use only as described in this manual.
- Report machine damage or faulty operation immediately.
- Wear closed-toe, non-slip work shoes.
- Reduce speed when turning.
- Go slowly on inclines and slippery surfaces.
- The machine may only be operated on gradients up to 2%.
- Follow site safety guidelines concerning wet floors.
- Follow mixing, handling and disposal instructions on chemical containers.
- Do not carry passengers on machine.
- Use care when reversing machine.
- Keep children and unauthorized persons away from machine.
- Do not allow machine to be used as a toy.
4. Before leaving or servicing machine:
- Stop on level surface.
- Set the parking brake, if equipped.
- Turn off machine and remove key.
Important safety instructions - continued
5. When servicing machine:
- Disconnect battery connection and charger cord before working on machine.
- All work must be done with sufficient lighting and visibility.
- All repairs must be performed by trained personnel.
- Use Tennant supplied or approved replacement parts.
- Do not modify the machine from its original design.
- Block machine tires before jacking machine up.
- Jack machine up at designed locations only. Support machine with jack stands.
- Use hoist or jack that will support the weight of the machine.
- Avoid moving parts. Do not wear loose clothing or jewelry and secure long hair.
- Do not disconnect the off-board charger's DC cord from the machine's receptacle when the charger is operating. Arcing may result. If the charger must be interrupted during charging cycle, disconnect the AC power supply cord first.
- Do not use incompatible battery chargers as this may damage battery packs and potentially cause a fire hazard.
- Inspect charger cord regularly for damage.
- Keep work area well ventilated.
- Avoid contact with battery acid.
- Keep all metal objects off batteries.
- Do not power spray or hose off machine. Electrical malfunction may occur. Use damp cloth.
- Use a hoist or adequate assistance when lifting batteries.
- Battery installation must be done by trained personnel.
- Only use distilled water when filling the automatic battery watering tank.
- Wear personal protection equipment as needed and where recommended in this manual.
For Safety: wear protective gloves.
For Safety: wear eye protection.
6. When loading/unloading machine onto/off truck or trailer:
- Drain tanks before loading machine.
- Use a ramp that can support the machine weight and operator.
- The machine may only be operated on gradients up to 2%.
- Lower the scrub head and squeegee before tying down machine.
- Turn machine off and remove key.
- Set parking brake (if equipped).
- Block machine wheels.
- Use tie-down straps to secure machine.
7. When using Lithium-ion Battery Model:
- Battery service to be performed by Tennant Service only.
- Battery pack is designed exclusively for specific Tennant machine applications. Do not install battery pack in unapproved machines.
- Dispose of battery in accordance with local regulations. Contact Tennant Service.
- Contact Tennant Service or your local regulatory authorities for proper transporting instructions of lithium-ion batteries.
- Use only OEM approved battery charger supplied with lithium-ion battery.
- Do not expose battery to temperatures below -4°F/-20°C, above 140°F/60°C.
- Do not use machine immediately after long-term extreme temperature storage. Before use, return battery module temperature range to 50°F/10°C~95°F/35°C
- Do not operate or store battery in hazardous environment (electrically charged, humidity, extreme temperatures and magnetic fields).
- Do not expose battery to flame or plasma.
- Do not disassemble or mistreat battery. Do not tear seal tape or will void warranty.
- Do not drop, crush or subject battery to impact, as it may cause battery to heat up or catch fire.
- Do not put battery in fire or water to avoid battery explosion.
- Do not touch battery with wet hand, avoid electric shock.
- Stop using or charging the battery immediately if battery has abnormal temperature, leakage or other abnormal conditions.
Safety labels
The safety labels appear on the machine in the locations indicated. Replace labels if they are missing or become damaged or illegible.
WARNING LABEL - Located on recovery tank cover.
WARNING LABEL - Spinning brush. Keep hands away. Located on scrub head.
WARNING LABEL - Batteries emit hydrogen gas. Explosion or fire can result. Keep sparks and open flame away when charging. Located on bottom side of recovery tank.
WARNING LABEL - Electrical hazard. Disconnect battery cables before servicing machine. Located on circuit breaker panel.

Machine components

Parts for callouts 1 to 36 are listed by number on page 8.
Machine components
| Key | Part |
|---|---|
| 1 | Control handle |
| 2 | Control handle start bail |
| 3 | Control panel |
| 4 | Forward/Reverse lever |
| 5 | Speed control knob |
| 6 | USB port (Service only) |
| 7 | Key switch |
| 8 | Transport tie-down bracket |
| 9 | Emergency shut-off button |
| 10 | Hour meter |
| 11 | Solution tank rear hose fill-port |
| 12 | Solution tank level/drain hose |
| 13 | Recovery tank drain hose |
| 14 | Circuit breaker panel |
| 15 | On-board battery charger |
| 16 | On-board battery charger cord hooks |
| 17 | On-board battery charger cord |
| 18 | Off-board battery charger receptacle |
| 19 | Squeegee lower/lift foot pedal |
| 20 | Squeegee assembly |
| 21 | Squeegee vacuum hose |
| 22 | Squeegee debris/drip tray |
| 23 | Recovery tank |
| 24 | ec-H2O module (option) |
| 25 | ec-H2O water conditioning cartridge |
| 26 | Battery compartment |
| 27 | Automatic battery watering tank (option) |
| 28 | Solution tank |
| 29 | Solution tank front bucket fill-port |
| 30 | Scrub head |
| 31 | Scrub head skirt |
| 32 | Pad release plunger |
| 33 | Wall rollers |
| 34 | Parking brake (option) |
| 35 | Recovery tank lid |
| 36 | Recovery tank float shut-off screen |
Scrub head types

26 in (650 mm) Dual Disk
28 in (700 mm) Dual Disk
32 in (800 mm) Dual Disk
28 in (700 mm) Cylindrical Brush
28 in (700 mm) Orbital Pad
Control panel components

| Key | Part |
|---|---|
| 1 | 1-Step button |
| 2 | Brush pressure button |
| 3 | Brush pressure indicator |
| 4 | Solution flow button |
| 5 | Solution flow indicator |
| 6 | Service Indicator |
| 7 | Battery discharge indicator (BDI) |
| 8 | ec-H2O button / indicator (option) |
| 9 | Automatic battery watering indicator (option) |
| 10 | Cloud Connectivity indicator (option) |
| 11 | Parking Brake indicator (option) |
Machine symbols

Read Manual
Fast speed (drive model)
Slow speed (drive model)
Forward / Reverse (drive model)
Key On
Key Off
ec-H2O scrubbing (option)
Battery charge
Do not power spray
Parking brake (option)
Automatic Battery Watering Tank (Option)
No detergent (ec-H2O option)
Water temperature (ec-H2O option)
Circuit breaker
Cloud Connectivity (Telemetry option)
Installing batteries
Lithium-ion battery
For machines equipped with lithium-ion battery, contact Tennant Service for battery service and replacement.
Flooded (wet) and maintenance-free sealed lead-acid batteries
Battery specifications
Requires four 6 volt deep-cycle batteries, ≤ 260 Ah @ 20 hr or two 12V TPPL batteries.
Contact distributor or Tennant for battery recommendations.
- Lift the recovery tank to access the battery compartment (Figure 1).

- Carefully install the batteries into the battery compartment tray and arrange the battery posts as shown (Figures 2 & 3). Position foam spacer(s) as shown. Using the supplied battery post boots, connect the cables to battery posts, RED TO POSITIVE (+) & BLACK TO NEGATIVE (-).


IRIS® Battery Charging Metrics Notification: Machines equipped with capability to report battery charging data via IRIS are supplied with a charger and set of batteries from the factory. When a battery reaches its end of life and must be replaced, Tennant highly recommends that the same battery type be used to continue to maximize the machines performance. In the event a battery with a different amp hour (AH), type (Flooded, AGM, Gel, TPPL), or manufacturer is selected for replacement please contact Tennant technical service department for assistance in determining the feasibility of the replacement batteries and if so, selecting the correct charging profile. Availability of IRIS battery metric reporting is not guaranteed with third party supplied batteries.
How the machine works
Conventional scrubbing: When using the conventional scrubbing mode, water and detergent mixture from the solution tank flows to the floor and the rotating brush(es)/pad(s) scrub the floor clean. As the machine moves forward, the squeegee with vacuum suction picks up the dirty solution from the floor into the recovery tank.
ec-H2O NanoClean Technology (option): When using the ec-H2O NanoClean technology, normal water passes through a module where it is electrically converted into a cleaning solution. The electrically converted water attacks the dirt, allowing the machine to easily scrub away the suspended soil. The converted water then returns to normal water in the recovery tank.
Brush and pad information
For best cleaning results use the appropriate brush or pad for your cleaning application. Listed below are brushes and pads and the applications for which each is best suited.
NOTE: The amount and type of soilage play an important role in determining the type of brush or pad to use. Contact a Tennant representative for specific recommendations.
Soft nylon bristle scrub brush (White) - Recommended for cleaning coated floors without removing finish. Cleans without scuffing.
Polypropylene bristle scrub brush (Black) - This general purpose polypropylene bristle scrub brush is used for scrubbing lightly compacted soilage. This brush works well for maintaining concrete, wood and grouted tile floors.
Super abrasive bristle scrub brush (Gray) - Nylon fiber impregnated with abrasive grit to remove stains and soilage. Strong action on any surface. Performs well on buildup, grease, or tire marks.
Polishing pad (White) - Used to maintain highly polished or burnished floors.
Buffing pad (Red) - Used for light duty scrubbing without removing floor finish.
Scrubbing pad (Blue) - Used for medium to heavy-duty scrubbing. Removes dirt, spills, and scuffs and leaves surface clean ready for re-coating.
Stripping pad (Brown) - Used for stripping of floor finish to prepare the floor for recoating.
Heavy duty stripping pad (Black) - Used for aggressive stripping of heavy finishes/sealers, or very heavy duty scrubbing.
Surface preparation pad (Maroon) - Used for very aggressive chemical free removal of floor finish to prepare the floor for re-coating.
Turf scrubbing pad (Green) - Used to scrub uneven floor surfaces with crevices, cracks and deep grout lines.
Machine setup
Batteries and chargers: make sure your charger is compatible with your batteries, and set its charging algorithm to your battery pack before you use it.
Charge batteries
Lithium-ion batteries must be charged prior to initial use, see Charging batteries.
Attaching squeegee assembly
- Lift the squeegee mount bracket to the raised position. Place foot under pedal to lift (Figure 4).

- Mount the squeegee assembly to the squeegee mount bracket (Figure 5). Tighten knobs to secure squeegee assembly to bracket.

- Connect the vacuum hose to the squeegee assembly (Figure 6).

- Check the squeegee blades for proper deflection. The blades should deflect as shown (Figure 7).

- To adjust the blade deflection, loosen the jam nut and turn the caster hex plate until there is a 1/16” (2mm) space between caster and floor. Re-tighten jam nut and repeat step on other caster (Figure 8).

Installing disk brushes/pads (disk scrub head model)
- Raise scrub head off floor and remove key.
- Attach the pad to the pad driver before installing the driver. Secure pad with center-lock (Figure 9).

- Set the yellow spring clips to the open position to make brush installation easier. Press clips down and outward to set (Figure 10).

- Align the pad driver or brush under the motor hub and push it upward to engage hub (Figure 11). Replace pads or brushes when they no longer clean effectively or when the bristles on the brush disk are worn to the yellow indicator (Figure 11).

- To remove the pad drivers/brushes, raise the scrub head and press down on the yellow pad release plunger (Figure 12). Pad will drop to floor.

Installing orbital pads (orbital scrub head model)
For best cleaning performance and to avoid damaging the pad driver plate or floor surface, always use backer pad with working pads (Figure 13).

- Raise scrub head off floor and remove key.
- Attach backer pad, retaining strips facing downward, to working pad (Figure 14).

- Attach the two pads to the bottom of the scrub head (Figure 15). Make sure pad is centered on scrub head.

Installing cylindrical brushes (cylindrical brush scrub head model)
- Raise scrub head off floor and remove key.
- Unfasten yellow latch and remove the idler plate from the scrub head (Figure 16).

- Attach idler plate to brush end with double row of bristles (Figure 17).

- Guide brush onto the drive hub and refasten latch (Figure 18).

Filling solution tank
The machine is equipped with two solution tank fill-port locations. A front bucket fill-port and a rear hose fill-port (Figure 19).

- Fill the solution tank with water until level reaches the ”3/3” mark on the solution tank drain hose indicator (Figure 20).
ec-H2O Scrubbing (Option)- Fill solution tank with only cool clean water (less than 70°F (21°C)). Do not add conventional floor cleaning detergents. An ec-H2O system fault will occur if cleaning detergents are added.
Conventional Scrubbing - Fill solution tank with water (not to exceed 140°F (60°C)). Pour a recommended cleaning detergent into the solution tank according to mixing instructions on the container.
NOTE: Do not use the ec-H2O system when there are conventional cleaning detergents in the solution tank. Drain, rinse, and refill the solution tank with clear cool water before operating the ec-H2O system. Conventional cleaning detergents will cause an ec-H2O system fault.

- Replace the front and rear fill-port cover after filling solution tank (Figure 21).

Filling automatic battery watering tank (option)
- Lift the recovery tank to access the automatic battery watering tank (Figure 22). Drain recovery tank before lifting tank.

- Remove the blue cap from the automatic battery watering tank (Figure 23).
- Pour distilled water into tank (Figure 23).

- When the tank needs refilling, the automatic battery watering indicator will alert user to add distilled water (Figure 24). See Control panel operation for further details.

ec-H2O water conditioning cartridge (ec-H2O model)
The ec-H2O system is equipped with a water conditioning cartridge (Figure 25). The cartridge is designed to protect the machine's plumbing system from potential scaling.
The cartridge is required to be replaced when it reaches its maximum water usage or expiration time on when the cartridge was activated, which ever comes first.
Depending on machine usage a new cartridge can last anywhere from 12 to 24 months.

The control panel will signal the following code when it's time to replace the cartridge (Figure 26). The ec-H2O icon will begin to blink blue and red. See Service indicator codes for further details.

All cartridges are labeled with a manufacture date. The shelf-life of an un-installed cartridge is one year from manufacture date. For new cartridge replacement, the ec-H2O module timer must be reset. See ec-H2O water conditioning cartridge replacement.
Control panel operation
1-STEP button
With key turned on, press the 1-STEP button to activate the scrub function (Figure 27). The scrub head will lower to floor. Press button again to stop the scrub function and to raise scrub head.

Brush pressure button
Press the brush pressure button to increase or decrease the brush pressure (Figure 28). The brush pressure indicator will display the pressure setting. One LED = Low pressure, two LED's = High pressure.

NOTE: Orbital scrub head model - If brush pressure is set too high for scrubbing conditions, the brush pressure setting will automatically reduce to a lower setting and begin flashing. The flashing LED alerts the operator to reduce the brush pressure setting to prevent brush motor overload.
Solution flow button
Press the solution flow button to increase or decrease the solution flow rate (Figure 29). The solution flow indicator will display flow setting. No LED = No flow, One LED = Low flow, two LED's = Medium flow, three LED's = High flow.

ec-H2O button / indicator (option)
The ec-H2O system automatically turns on at each key start. A blue ec-H2O indicator appears when machine is equipped with the ec-H2O option. The green LED illuminates when ec-H2O is activated. To turn off the ec-H2O system, press the ec-H2O button. The green LED indicator will disappear (Figure 30).

| ec-H2O indicator | Condition |
|---|---|
| Solid blue | Normal operation |
| Blinking blue/red | Water conditioning cartridge expired. Replace cartridge. |
| Solid or blinking red | A system fault has occurred. See Service indicator codes. |
NOTE: If a fault occurs to the ec-H2O system, the machine will automatically turn off the ec-H2O system and convert over to conventional scrubbing. The service indicator icon will remain solid red or continue to blink red until the ec-H2O fault is serviced.
Service indicator
When the machine or on-board battery charger detects a fault, the service indicator will light up and begin flashing (Figure 31). The battery discharge indicator lights will also flash a fault code. See Service indicator codes to diagnose machine fault.

Parking brake indicator (option)
Lights up when parking brake lever is engaged. To turn off indicator, disengage parking brake lever near left rear wheel (Figure 32).

Battery discharge indicator
The battery discharge indicator (BDI) displays the charge level of the batteries while the machine is operating. When the batteries are fully charged, all five indicators are lit (Figure 33). When the discharge level reaches the red light, stop scrubbing and recharge the batteries. When the red light begins to flash, the scrub function will be disabled to protect the batteries from total discharge. The machine will still propel when the red light is flashing. This will allow user to transport the machine to the charging station.

Automatic battery watering indicator (option)
The automatic battery watering indicator will flash when the battery watering tank is empty and needs refilling (Figure 34).
To protect the batteries from damage, the machine's scrub function will be disabled after 10 hours of continued use if tank is not refilled. When the indicator flashes rapidly, the scrub function will be disabled. Add distilled water and restart key to clear the flashing indicator. See Filling automatic battery watering tank.

| ABW indicator | Condition |
|---|---|
| Flashing | Empty ABW tank. Refill tank and restart key. |
| Solid | ABW system attempted to water batteries but batteries are already full or watering hose is kinked. Check for kink. Restart key. |
| Flashing rapidly | Empty ABW tank has been empty too long and scrub function has been disabled. Refill tank and restart key. |
Machine operation
Pre-operation check list
☐ Sweep area and remove any obstructions.
☐ Check brushes/pads for wear and damage.
☐ Check squeegee blades for wear and damage.
☐ Confirm recovery tank is empty, debris tray is clean and the float shut-off screen is installed and clean.
☐ Check scrub head skirt for wear and damage.
☐ Cylindrical brush model - confirm debris trough is empty and clean.
☐ ec-H2O Scrubbing: Confirm solution tank is filled with clear cool water only.
☐ ec-H2O Scrubbing: Confirm all conventional cleaning agents/restorers are drained and rinsed from solution tank.
☐ Check machine for proper operation.
Operating machine
For control panel operating instructions, see Control panel operation.
- Release the parking brake lever, if equipped (Figure 35)
- Turn the key to the on ( I ) position (Figure 35).

- ec-H2O models - The ec-H2O system automatically turns on at each key start. A blue ec-H2O indicator appears when machine is equipped with the ec-H2O option. The green LED illuminates when ec-H2O is activated. To turn off the ec-H2O system, press the ec-H2O button. The green LED indicator will disappear (Figure 36).

- Lower the squeegee assembly to floor by stepping on foot pedal (Figure 37). To raise squeegee assembly, place foot under foot pedal and lift. The vacuum motor will automatically start when squeegee is lowered to floor.

- Press the 1-STEP button to activate the scrub function (Figure 38). The scrub head will lower to floor.

- Push the directional lever forward to go forward (Figure 39). Pull the lever back to maneuver machine in reverse. Lift squeegee assembly when backing machine.

- To begin scrubbing, pull the start bail (Figure 40).

- Adjust the scrubbing speed by turning the speed dial to the desired speed (Figure 41).

- To stop scrubbing, release the start bail, press the 1-STEP button and raise the squeegee assembly off floor. Turn key off and set parking brake, if equipped.
NOTE: To pick up any remaining water left on floor after scrub head is raised continue to drive machine forward with squeegee down.
Emergency shut-off button
Push the emergency shut-off button in the event of an emergency (Figure 42). This red button shuts off all power to machine. To regain power, turn the button clockwise and restart the key.

While operating machine
- Overlap each scrub path by 2 in (5 cm).
- Keep machine moving to prevent damage to floor finish.
- Wipe squeegee blades with a cloth if blades leave streaks.
- Avoid bumping the machine into posts and walls.
- When draining and refilling machine, always top off the optional Severe Environment tank with detergent.
- Pour a recommended foam control solution into the recovery tank if excessive foam appears.
- Use the double scrubbing method for heavily soiled areas. First scrub the area with the squeegee up, let solution set for 3-5 minutes, then scrub the area a second time with squeegee down.
- Orbital Scrub Head Model - Use caution when working near the tile cove (Figure 43) and floor mounted fixtures such as pedestal sinks and other breakable items. Keep the metal scrub head edge away to avoid possible damage.

- When leaving the machine unattended, park on level surface, turn machine off, remove key and set the parking brake, if equipped.
- Do not operate machine in areas where the ambient temperature is above 110°F (43°C) or below freezing 36°F (2°C).
Circuit breaker panel
The machine is equipped with resettable circuit breakers to protect the machine from a current overload (Figure 44). If a circuit breaker trips, disconnect the battery cable connection and reset the breaker by pressing the reset button after the breaker has cooled down. Reconnect the battery cable connection. If the circuit breaker does not reset or continues to trip contact service personnel.

| Circuit breaker | Rating | Circuit protected |
|---|---|---|
| CB1 | 4 A | Key switch, circuit |
| CB2 | 10 A | ec-H2O system, automatic battery watering system |
| CB3 | 10 A | Scrub head lift actuator |
| CB4 | 20 A | Vacuum motor |
| CB5 | 25 A | Left brush motor |
| CB6 | 25 A | Right brush motor |
| CB7 | 60 A | Propel |
Hour meter
The hour meter records the number of hours the machine has been operated. Use the hour meter to perform specific maintenance procedures and to record service history (Figure 45).

Draining tanks
Draining recovery tank
Drain and clean the recovery tank after each use.
- Transport the machine to drain area.
- Remove the recovery tank drain hose from storage hook and pinch hose as shown (Figure 46). Over a drain basin, remove cap and slowly release the pinched hose to drain.

NOTE: When using a bucket to drain the machine, do not use the same bucket to fill the solution tank.
- Remove and clean the float shut-off screen (Figure 47).

- Rinse out the recovery tank with clean water and wipe clean of any soil residue (Figure 48).

Draining solution tank
Drain the solution tank daily.
- Transport the machine to drain area.
- To drain remaining water from solution tank, pull the solution tank level hose from the accessory rail (Figure 49). Firmly reconnect the hose to the accessory rail after draining tank.

- Rinse solution tank with clean water (Figure 50).

- Remove the solution tank filter and clean screen after every 50 hours of use (Figure 51). Solution filter is located under machine at rear. Drain solution tank before removing filter.

Service indicator codes
Batteries and chargers: make sure your charger is compatible with your batteries, and set its charging algorithm to your battery pack before you use it.
When the machine or battery charger detects a fault, the service indicator will flash. A fault code will be provided to determine problem as described below.

| LED fault code | Cause | Solution |
|---|---|---|
| Emergency shut-off button activated | Release emergency shut-off button and restart machine | |
| Head lift actuator relay wiring problem | Check connections. Contact service. | |
| Solution valve wiring, connector or control board problem | Check connections. Contact service | |
| Solution valve over current. | Contact service | |
| Brush motor relay wiring, connector or control board problem | Contact service | |
| Head lift actuator relay wiring, connector or control board problem | Contact service | |
| Propel circuit breaker tripped | Reset circuit breaker. If fault repeats, contact service. | |
| Propel motor wiring, connector or control board problem | Contact service | |
| Propel faults | Restart machine. If fault repeats, contact service. | |
| Battery watering pump wiring, connector or control board problem. | Contact service | |
| Brush motor relay short fault | Check pad for floor type. If fault repeats contact service. | |
| Start bail is pulled or obstructed before turning machine on. | Release start bail or remove bail obstruction before turning machine on. | |
| Battery watering pump board fault ec-H2O pump control board fault | Disconnect battery cable connection and contact service to replace control board. | |
| Battery watering system fault | Contact service | |
| Charger communication fault Scrub control board communication fault ec-H2O system communication fault Battery watering CAN fault | Restart. If fault repeats, contact service. |
On-board battery charger service indicator codes
| LED fault code | Cause | Solution |
|---|---|---|
| Charger error condition. | Contact service | |
| Charger timer exceeded maximum charging time. Interrupts charging cycle. | Replace batteries | |
| Charger is not connected to battery pack | Check cable connections | |
| Charger overheated | Let charger cool. Move to well ventilated area. Charge batteries in areas with temperatures 80°F (27°C) or less. If fault persists, contact service. | |
| Charger communication fault | Restart charger. If fault code persists, contact service. |
ec-H2O system service indicator codes (option)

| LED fault code | Cause | Solution |
|---|---|---|
| ec-H2O system communication fault. | Restart. If fault code persists, contact service. | |
| ec-H2O pump wiring, connector or control board problem. | Contact service | |
| ec-H2O pump over current | Contact service | |
| ec-H2O pump shorted fault | Contact service | |
| ec-H2O circuit breaker tripped | Reset circuit breaker. If trip repeats, contact service. | |
| ecH2O indicator solid red | ec-H2O electrical fault | Contact service |
| ecH2O indicator blinking red* | ec-H2O system water and plumbing fault | Contact service |
| ecH2O indicator blinking blue/red | Water system conditioning cartridge expired | Replace water conditioning cartridge. |
*Verify if cleaning detergent was added to solution tank. If ec-H2O system was operated with cleaning detergent, drain solution tank, add clear water and operate the ec-H2O system until the fault code clears. If fault repeats, continue to recycle key until fault clears.
Maintenance chart

| Interval | Person responsible | Key | Description | Procedure |
|---|---|---|---|---|
| Daily | Operator | 1 | Pads Parts › | Check, flip or replace |
| Operator | 1 | Brushes Parts › | Check, clean | |
| Operator | 2 | Cylindrical brushes Parts › | Check, clean | |
| Operator | 3 | Recovery tank | Drain, rinse, clean float shut-off screen and debris tray | |
| Operator | 4 | Solution tank | Drain, rinse | |
| Operator | 5 | Automatic battery watering tank (option) | Check, refill | |
| Operator | 6 | Squeegee Blades, p. 37 › | Clean, check for damage and wear | |
| Operator | 7 | Batteries | Charge if necessary | |
| Operator | 8 | Debris trough | Clean | |
| Operator | 9 | Scrub head skirt | Check for damage and wear | |
| Weekly | Operator | 7 | Battery cells | Check electrolyte level |
| Operator | 6 | Squeegee assembly drip trap reservoir | Check, clean | |
| 50 Hours | Operator | 2 | Cylindrical brushes. | Rotate brushes. Check for wear |
| Operator | 2 | Cylindrical scrub head | Clean underside of scrub head | |
| Operator | 3 | Recovery tank lid seal Parts › | Check for wear. | |
| Operator | 10 | Solution tank filter Parts › | Remove and clean | |
| 100 Hours | Operator | 7 | Battery watering system (option) | Check hoses for damage and wear |
| 200 Hours | Operator | 7 | Batteries, terminals and cables | Check and clean |
| 750 Hours | Trained personnel | 11 | Vacuum motor Parts › | Replace carbon brushes |
| 1250 Hours | Trained personnel | 12 | Propel motor Parts › | Replace carbon brushes |
| Trained personnel | 13 | Brush motor Parts › | Replace carbon brushes | |
| Trained personnel | 14 | Brush belt Parts › | Replace belt |
O = Operator T = Trained Personnel
Machine maintenance
Batteries and chargers: make sure your charger is compatible with your batteries, and set its charging algorithm to your battery pack before you use it.
To keep the machine in good working condition, simply perform the following maintenance procedures.
After daily use
- Drain and rinse out the recovery tank (Figure 52). See Draining tanks.

- Remove and clean the float shut-off screen (Figure 53).

- Drain and rinse out the solution tank (Figure 54).

- Disk scrub head - Turn pad over or replace when worn (Figure 55).

- Replace brushes when they no longer clean effectively or when the bristles are worn to the yellow indicator (Figure 56).

Orbital scrub head - Turn the working pad over or replace when worn (Figure 57).

- Wipe the squeegee blades clean. Inspect blades for wear and damage (Figure 58). Rotate blade if worn. See Squeegee blade replacement.

- Clean scrub head skirt. Check for wear or damage (Figure 59). Replace if worn or damaged.

- Clean the outside surface of the machine with an all purpose cleaner and damp cloth (Figure 60).

- Cylindrical brush scrub head - Remove and clean debris trough (Figure 61).

- Automatic battery watering option - Refill tank with distilled water (Figure 62). Replace cap.

- Charge batteries (Figure 63). See Batteries.

After weekly use
- Check the electrolyte level in all batteries (Figure 64). See Batteries.
NOTE: If machine is equipped with the automatic or manual battery watering system, See Batteries.

- Remove the drip trap cover from the squeegee assembly and clean reservoir (Figure 65).

After every 50 hours of use
- Drain solution tank. Remove the solution tank filter and clean screen (Figure 66). Turn the filter bowl counter-clockwise to remove.

- Cylindrical brushes - Rotate brushes from front to rear (Figure 67). Replace brushes when they no longer clean effectively.

- Cylindrical scrub head - Remove debris buildup from underside of scrub head, including the idler plates and drive hubs (Figure 68).

After every 100 hours of use
If machine is equipped with the optional battery watering system, check hoses for leaks, loose hose connections and for damage or wear (Figure 69). Replace system if damaged.

Electric motors
Replace motor carbon brushes as indicated. Contact trained personnel for carbon brush replacement.
| Carbon brush replacement | Hours |
|---|---|
| Vacuum motor | 750 |
| Propel motor | 1250 |
| Disk brush motors | 1250 |
| Cylindrical brush motors | 1250 |
| Orbital brush motor | 1250 |
Belts (cylindrical brush model)
Replace belts every 1250 hours. Contact trained personnel for belt replacement (Figure 70).

Batteries
Batteries and chargers: make sure your charger is compatible with your batteries, and set its charging algorithm to your battery pack before you use it.
Your machine is equipped with either flooded (wet) lead-acid, maintenance-free (Sealed AGM) batteries or lithium-ion battery supplied by Tennant.
Flooded (wet) and maintenance-free sealed lead-acid batteries
The lifetime of the batteries depends on their proper maintenance. To get the most life from the batteries;
• Do not charge standard wet lead-acid batteries more than once a day and only after running the machine for a minimum of 15 minutes. TPPL batteries can be opportunity charged during the day to extend run time.
• Do not leave the batteries partially discharged for long period of time.
• Only charge the batteries in a well-ventilated area to prevent gas build up.
• Charge batteries in areas with temperatures between 32°F (0°C) and 80°F (27°C).
• Allow the charger to complete charging the batteries before re-using the machine.
• Maintain the proper electrolyte levels of flooded (wet) batteries by checking levels weekly.
Your machine is equipped with either flooded (wet) lead-acid or maintenance-free (Sealed AGM/TPPL) batteries supplied by Tennant.
Maintenance-free (Sealed AGM/TPPL) batteries do not require watering. Cleaning and other routine maintenance is still required.
The flooded (wet) lead-acid batteries require routine watering as described below. Check the battery electrolyte level weekly.
NOTE: If machine is equipped with the automatic or manual battery watering system, proceed to the BATTERY WATERING SYSTEM instructions.
The electrolyte level should be slightly above the battery plates as shown before charging (Figure 71). Add distilled water if low. DO NOT OVERFILL. The electrolyte will expand and may overflow when charging. After charging, distilled water can be added up to about 0.12 in (3 mm) below the sight tubes.
Corrected an obvious misprint: "BATTERY WATERING SYSYEM" printed with a typo (now "SYSTEM", as in the Battery watering system headings on pages 34 and 36).

NOTE: Make sure the battery caps are in place while charging. There may be a sulfur smell after charging batteries. This is normal.
Checking connections / cleaning (all battery types)
After every 200 hours of use, check for loose battery connections and clean the surface of the batteries, including terminals and cable clamps to prevent battery corrosion. Use a scrub brush with a strong mixture of baking soda and water (Figure 72). Do not remove battery caps when cleaning batteries.

Lithium-ion battery
Batteries and chargers: make sure your charger is compatible with your batteries, and set its charging algorithm to your battery pack before you use it.
The lithium-ion battery pack is a maintenance-free battery protected by a battery management system (BMS). To achieve the maximum battery life, carefully follow the instructions below:
• Lithium-Ion batteries must be charged prior to initial use.
• Carefully follow the Important Safety Instructions section in the manual when using the Lithium-ion Battery Model.
• Only use the lithium-ion battery charger supplied with machine.
• Charge battery pack in well-ventilated areas. For best charging performance, charge the battery pack in temperatures below 80°F (27°C) and above 32°F (0°C). Battery pack may shut down and not take a charge in elevated or freezing temperatures.
• Do not store the machine for an extended period if battery is discharged to the last bar, the battery may further discharge to a level that is unrecoverable.
• When the machine shuts down due to a depleted battery pack, do not repeatedly cycle the key on and off. This may cause permanent battery pack damage. Recharge battery pack immediately to avoid damage.
• Opportunity charging (i.e. partial charge cycle of a half hour or more) is only recommended if discharge level is below 80%.
• Do not operate machine in temperatures above 104°F (40°C) or below -4°F (-20°C). Machine may shutdown if exceed these temperatures.
• Contact Tennant Service for lithium-ion battery service and replacement.
Battery power button / battery discharge indicator
Each Lithium-Ion battery contains a power button to turn on/off the battery power supply. The battery discharge indicator (BDI) displays the current state of the battery (Figure 73).

To display the battery charge status or fault state (while the batteries are active), press and hold the power button of any battery for one second. When the batteries are fully charged, all five green indicators are lit. As the battery discharges, the indicator levels decreases. If the indicators flash red the battery is getting very low. If the indicators display solid red along with green, the battery has a fault. Contact Tennant Service to fix the fault.
| LED indicator status | Battery state of charge |
|---|---|
| 81-100% | |
| 61-80% | |
| 41-60% | |
| 21-40% | |
| 11-20% | |
| 1-10% | |
| Fault - Contact Service |
To turn off the battery power (while the batteries are active), press and hold the battery power button of any battery for 20 seconds. The battery discharge indicators will turn off. Turning off one battery will shut down power to all connected batteries. Batteries should be shut down before any service is completed on the battery modules.
To turn on the battery power (when the batteries are shutdown), press and hold the power button on each battery for 5 seconds. The battery discharge green indicators will illuminate when turned on.
Charging batteries
Batteries and chargers: make sure your charger is compatible with your batteries, and set its charging algorithm to your battery pack before you use it.
The charging instructions in this manual are intended for the battery charger supplied with your machine. The use of other battery chargers that are not supplied and approved by Tennant are prohibited.
If your machine is equipped with an off-board battery charger refer to the charger's owners manual for operating instructions. Contact distributor or Tennant for battery charger recommendations if machine is not equipped with charger.
- Transport the machine to a well-ventilated area.
- Park the machine on a flat, dry surface, turn off machine and remove key.
- If the machine is equipped with flooded (wet) lead-acid batteries check the battery electrolyte level weekly before charging. For models equipped with the automatic battery watering system, check if the automatic battery water tank needs refilling. Add distilled water if low.
- For models equipped with an on-board charger, remove the charger's power cord from the storage hooks and plug power cord into a properly grounded wall outlet (Figure 74).

For models equipped with off-board chargers, first connect the charger's DC cord into the machine's battery charge receptacle then plug the AC power supply cord into a properly grounded wall outlet (Figure 75). Refer to the off-board battery charger's owner manual for operating instructions.

- The charger will automatically begin charging and and shut off when fully charged. The maximum charging cycle may take up to 6-12 hours depending on battery type.
On-board battery charger: The battery discharge indicator lights will ripple back and forth during the charging cycle. When all five lights repeatedly flash two times, the charging cycle is complete (Figure 76).
For Lithium-ion Batteries: During the charging cycle, starting from left to right, the indicator light will flash, turn solid then progress to the next light. Once the charging cycle completes this process through all five lights, all lights will repeatedly flash two times at the end of the charging cycle.

- After charging batteries unplug the power supply cord and wrap cord around the cord hooks (Figure 77).
For models equipped with an off-board charger, always disconnect the AC power supply cord first before disconnecting charger from machine (Figure 77).

Battery charger settings
Batteries and chargers: make sure your charger is compatible with your batteries, and set its charging algorithm to your battery pack before you use it.
NOTE: The following instructions apply to models equipped with flooded lead-acid or sealed AGM batteries.
The battery charger is set to charge the battery type supplied with your machine. If you choose to change to a different battery type or capacity, the charger's charging profile must be changed to prevent battery damage.
The machine's battery discharge indicator (BDI) must also be reprogrammed to match battery type to prevent battery damage and/or short run-time.
NOTE: For machines shipped without batteries, the battery discharge indicator and the on-board battery charger are set for GEL batteries as the default. If you choose to use a different battery type, the settings must be changed as described as below.
NOTE: For machines shipped without batteries and supplied with an Off-Board Charger, the off-board battery charger is set for wet lead-acid batteries from the factory. The machine's battery discharge indicator is set for GEL batteries as the default. The battery discharge indicator must be reprogrammed to match charger settings, contact service.
IRIS MODELS: For models equipped with capability to report battery charging data via IRIS, Tennant recommends using the same battery type. If a different amp hour or battery type is desired, contact Tennant Service Department.
OFF-BOARD BATTERY CHARGER:
To change the off-board battery charger settings, refer to the off-board charger's owner manual.
To reprogram the machine's battery discharge indicator (BDI), service application software is required, contact service.
ON-BOARD BATTERY CHARGER:
To change the on-board battery charger settings, service application software required, contact service.
As an alternative, the charger profile may be manually changed. See Changing on-board battery charger settings. The battery discharge indicator will automatically reprogram to match battery type when the battery charger profile is changed.
NOTE: TPPL batteries come with an unique battery charger that is only used with TPPL batteries. It's not intended to be changed.
Changing on-board battery charger settings
To manually change the on-board battery charger settings for a different battery type, carefully follow instructions as described below :
NOTE: The manual method is only an alternative if unable to change setting by use of the Service Application Software performed by Service.
- Disconnect the battery cable connection at machine (Figure 78).

- Carefully peel back the charger display label to access the dial settings (Figure 79).

- Using a small standard screwdriver, turn the dial to the appropriate battery type according to the following chart (Figure 80).

| Dial position | Battery description settings with AH ranges |
|---|---|
| 0 | CAN-BUS setting* |
| 1 | Wet, Trojan 180-260 AH |
| 2 | Wet, Trojan 270-360 AH |
| 3 | Wet, Enersys/Tab 200-350 AH |
| 4 | AGM, Tianneng 180-260 AH |
| 5 | AGM, Discover 200-350 AH |
| 6 | Gel, Sonnenschein 80-150 AH |
* The CAN-BUS setting, dial position “0”, is the software setting that is programmed to match battery type supplied with machine. When the dial is manually changed to a different setting, it should not be reset back to “0” otherwise battery damage may result. Service Application Software is required to reset dial back to “0”. Contact Service.
- Re-apply the display label.
- To set the BDI for the new battery type, plug the on-board battery charger cord into an electrical outlet. The machine's software will automatically reprogram the BDI to the new battery type.
Manual battery watering system (Trojan battery option)
Batteries and chargers: make sure your charger is compatible with your batteries, and set its charging algorithm to your battery pack before you use it.
The following instructions are for models equipped with the manual battery watering system option.
The optional manual battery watering system provides a safe and easy way to maintain the proper electrolyte levels in your batteries. It is designed exclusively for Trojan flooded (wet) lead-acid batteries.

Kit p/n TN4022010 (replaces 9021123)
Before using the battery watering system check hoses and connections for damage or wear.
- Fully charge batteries prior to using the battery watering system. Do not add water to batteries before charging, the electrolyte level will expand and may overflow when charging.
- After charging batteries, check the electrolyte level indicator on each battery cap. If any of the indicator floats are low, add water as described in the next step (Figure 81).

- If the level indicator has a low white float add water as described in the following instructions. (Figure 82).

- Locate the battery fill hose coupler inside the battery compartment. Remove the dust cap and connect the hand pump hose (Figure 83).

- Submerge the other end of the hand pump hose into a bottle of distilled water (Figure 84).

- Squeeze the bulb on the hand pump hose until firm. The indicator float will rise when full (Figure 85).

- After adding water, replace the dust cap on the battery watering distribution hose and store the hand pump hose inside the machine's battery compartment for future use.
Automatic battery watering system (Trojan battery option)
Batteries and chargers: make sure your charger is compatible with your batteries, and set its charging algorithm to your battery pack before you use it.
The automatic battery watering system is designed to automatically refill the batteries after the machine reaches a limited number of charge cycles. Do not remove battery caps and manually add water to the batteries.
Check the automatic battery watering system for leaks, loose hose connections and for damage or wear. (Figure 86). Replace if damaged.

Check the water level in the automatic watering tank periodically. Add distilled water when low (Figure 87).

The automatic battery watering indicator will also alert user to add distilled water when tank is empty (Figure 88). See Control panel operation for further details.

To store machine equipped with the automatic battery watering system in freezing temperatures, see Storing machine / freeze protection.
Squeegee blade replacement
Each squeegee blade has four wiping edges. When the blades become worn, simply rotate the blades end-for-end or top-to-bottom for a new wiping edge. Replace blade if all four edges are worn.
- Remove the squeegee assembly from the machine.
- Fully loosen the two outside knobs on squeegee assembly. This will separate the spring loaded blade retainer from squeegee frame (Figure 89). To loosen the knobs quickly, squeeze the blade retainer and squeegee frame together.

- Remove worn blade(s) from the blade retainer (Figure 90).

- Rotate the rear blade to a new wiping edge and reinstall blade (Figure 91). Make sure to align the slots in the blade with retainer tabs.

- Squeeze the squeegee frame and blade retainer together and re-tighten the two outside knobs (Figure 92).

ec-H2O water conditioning cartridge replacement
The water conditioning cartridge is required to be replaced when it reaches its maximum water usage or expiration time of when the cartridge was activated, which ever comes first. The control panel will signal a code when it's time to replace cartridge. See Control panel operation for further details.
Depending on machine usage, on average, a new cartridge can last anywhere from 12 months for heavy machine usage to 24 months for light machine usage.
- Park the machine on a level surface, remove the key and set parking brake, if equipped.
- Lift the recovery tank to access the ec-H2O water conditioning cartridge (Figure 93). Drain recovery tank before lifting tank.

- Disconnect the two hose connectors from the top of the cartridge by pressing the gray collars inward and pulling the connectors outward (Figure 94). Lift cartridge to remove.

- Fill in the installation date on the new cartridge label (Figure 95).

- Install the new cartridge and reconnect the two hoses. Make sure the hose connectors are fully inserted into the cartridge.
- Reset timer for new cartridge.
Carefully read and understand all steps first before performing procedure.
a. Turn key on.
b. Press and hold the service switch, located on the ec-H2O module, for 10 seconds. After releasing service switch, the three solution flow indicator lights will begin to (ripple) move back and forth (Figure 96).
c. Within 5 seconds after releasing the service switch, while the three indicator lights are moving back and forth, quickly press and release the solution flow button located on ec-H2O module (Figure 96).
The three indicator lights will then blink three times to indicate timer has been reset.
Repeat process if the three indicator lights do not blink three times.

Machine jacking
Use the designated locations to jack up the machine for service (Figure 97). Empty the recovery and solution tanks and position the machine on a level surface before jacking.

Transporting machine
When transporting the machine by use of trailer or truck, carefully follow loading and tie-down procedure:
- Drain tanks, raise the scrub head and the remove squeegee assembly.
- Carefully load machine in trailer or on truck.
- Once loaded, position the front of the machine up against the front of the trailer or truck. Lower the scrub head, turn key off and set parking brake, if equipped.
- Place a block behind each wheel (Figure 98).
- Using tie-down straps, secure the machine using the four tie-down brackets located on the machine frame (Figure 98). It may be necessary to install tie-down brackets to the floor of your trailer or truck.
NOTE: When transporting machine in an open truck or trailer, secure recovery tank lid.

Storing machine
Batteries and chargers: make sure your charger is compatible with your batteries, and set its charging algorithm to your battery pack before you use it.
The following steps should be taken when storing the machine for extended periods of time.
- Charge the batteries before storing machine to prolong the life of the batteries. Recharge lead-acid batteries once a month. Recharge Lithium-ion batteries once a year.
- Disconnect batteries before storing.
- Lithium-ion batteries: Turn off battery power with the battery power button.
- Drain and rinse recovery tank and solution tank.
- Store the machine in a dry area with squeegee and scrub head in the up position.
- Open the recovery tank lid to promote air circulation.
- If storing machine machine in freezing temperatures, proceed to FREEZE PROTECTION.
NOTE: To prevent potential machine damage store machine in a rodent and insect free environment.
The following steps should be taken when storing the machine for extended periods of time.
Freeze protection
Storing machine in freezing temperatures.
- Completely drain solution tank and recovery tank.
- Empty the water from the solution tank filter located under machine. Replace filter (Figure 99).

- Pour 1 gal (4 L) of propylene glycol based recreational vehicle (RV) antifreeze into the solution tank.
- Models not equipped with ec-H2O system - Turn machine on and operate the solution flow system. Turn the machine off when the antifreeze is visible on the floor.
Models equipped with ec-H2O system - Turn machine and set the solution flow rate on and operate ec-H2O scrubbing to cycle antifreeze through system. Turn machine off when antifreeze is visible on the floor. This may take up to two minutes.
- Models equipped with optional automatic battery watering tank - Lift tank from machine and empty the water from tank (Figure 100).

Drain remaining water from system by removing the drain hose cap located below the tank (Figure 101). Leave cap off tank when draining system. After draining, replace cap on drain hose.

- After storing machine in freezing temperatures, drain any remaining antifreeze from the solution tank. Add clean water to solution tank and to optional detergent tank and operate the machine to flush system.
- Refill the automatic battery watering tank with distilled water, if equipped.
Troubleshooting
| Problem | Cause | Solution |
|---|---|---|
| Service indicator icon is flashing | Machine or on-board battery charger fault has been detected | See Service indicator codes |
| ec-H2O icon is red or flashing red | ec-H2O system fault has been detected | See Service indicator codes |
| Machine will not operate | Emergency shut-off button activated | Turn button to reset |
| Machine fault detected | See Service indicator codes | |
| Batteries discharged | Recharge batteries | |
| Loose battery cable(s) | Tighten loose cables | |
| Faulty battery(s) | Replace battery(s) | |
| Faulty key switch | Contact service | |
| Faulty start bail switch | Contact service | |
| Circuit breaker tripped | Reset circuit breaker | |
| Faulty control board | Contact service | |
| On-board battery charger will not operate | Plug not connected to power supply | Check plug connection |
| Batteries over discharged | Replace batteries | |
| Battery charger fault detected | See Service indicator codes | |
| Faulty charger | Replace charger | |
| Faulty power supply cord | Replace power supply cord | |
| Machine will not propel | Propel fault has been detected | See Service indicator codes |
| Circuit breaker tripped | Reset circuit breaker | |
| Faulty propel motor or wiring | Contact service | |
| Worn carbon brushes in motor | Contact service | |
| Brush motor will not operate | Brush motor fault has been detected. | See Service indicator codes |
| Faulty pad motor or wiring | Contact service | |
| Circuit breaker tripped | Reset circuit breaker | |
| Worn carbon brushes in motor | Contact service | |
| Broken or loose belt (cylindrical brush model) | Contact service | |
| Vacuum motor will not operate | Squeegee assembly is raised off floor | Lower squeegee assembly to floor |
| Vacuum motor fault has been detected | See Service indicator codes | |
| Faulty vacuum motor or wiring | Contact service | |
| Circuit breaker tripped | Reset circuit breaker | |
| Poor scrubbing performance | Debris caught in brush/pad | Remove debris |
| Worn brush/pad | Replace brush/pad Parts › | |
| Incorrect brush pressure | Adjust brush pressure | |
| Wrong brush/pad type | Use correct brush/pad for application | |
| Low battery charge | Recharge batteries | |
| Uneven brush pressure | Scrub head/brushes not level. Contact service | |
| Broken or loose belt (cylindrical brush model) | Contact service |
Troubleshooting - continued
| Problem | Cause | Solution |
|---|---|---|
| Trailing water - poor or no water pickup | Full recovery tank or excessive foam buildup | Drain recovery tank |
| Loose drain hose cap | Replace cap on drain hose | |
| Worn squeegee blades | Rotate or replace squeegee blades Blades, p. 37 › | |
| Clogged drip trap (Squeegee assembly) | Remove cover and clean | |
| Clogged squeegee assembly | Clean squeegee assembly | |
| Loose vacuum hose connection | Secure vacuum hose connection | |
| Clogged vacuum hose | Flush vacuum hose | |
| Damaged vacuum hose | Replace vacuum hose Parts › | |
| Clogged float shut-off screen in recovery tank | Clean screen | |
| Recovery tank lid not completely closed | Check lid for obstructions | |
| Defective seals on recovery tank lid | Replaced seal Parts › | |
| Little or no solution flow | Empty solution tank | Refill solution tank |
| Low solution flow rate set | Increase solution flow rate | |
| Clogged solution tank filter | Clean filter | |
| Plugged solution supply line | Flush solution supply line | |
| Automatic battery watering tank does not dispense water | Tank is empty | Refill tank |
| Defective pump | Contact service | |
| Faulty control board | Contact service | |
| Short run time | Low battery charge | Charge batteries |
| Batteries need maintenance | See Batteries | |
| Defective battery or end of battery life | Replace batteries | |
| Battery discharge indicator (BDI) programmed incorrectly | See Charging batteries | |
| Faulty charger | Replace battery charger | |
| Brush pressure set too high | Lower brush pressure | |
| Excessive scrub head noise (Orbital model) | Damaged scrub head isolators | Replace isolators. Contact service |
General machine dimensions, capacities and performance
| Model | 26 in (650 mm) Dual Disk | 28 in (700 mm) Dual Disk | 32 in (800 mm) Dual Disk |
|---|---|---|---|
| Length | 58.5 in (1486 mm) | 59.1 in (1501 mm) | 61.1 in (1552 mm) |
| Width | 27.5 in (700 mm) | 29.5 in (750 mm) | 33.5 in (850 mm) |
| Height | 43.3 in (1100 mm) | 43.3 in (1100 mm) | 43.3 in (1100 mm) |
| Weight | 320 lb (145 kg) | 330 lb (150 kg) | 355 lb (161 kg) |
| Weight (with batteries) | 610 lb (277 kg) | 620 lb (281 kg) | 645 lb (293 kg) |
| GVW | 800 lb (363 kg) | 810 lb (367 kg) | 835 lb (379 kg) |
| Squeegee width | 38.3 in (973 mm) | 41.3 in (1049 mm) | 46.6 in (1234 mm) |
| Solution tank capacity | 22.5 gal (85 L) | ||
| Recovery tank capacity | 27 gal (102 L) | ||
| Automatic battery watering tank capacity | 0.61 gal (2.3 L) | ||
| Scrubbing path width | 26 in (650 mm) | 28 in (700 mm) | 32 in (800 mm) |
| Down pressure | Low: 65 lb (29.5 kg), High: 120 lb (54.5 kg) | Low: 70 lb (32 kg), High: 120 lb (54.5 kg) | Low: 75 lb (34 kg), High: 120 lb (54.5 kg) |
| Scrubbing speed | 2.5 mph (4.0 km/h) (220 fpm (67 mpm)) | ||
| Transport speed | 2.7 mph (4.4 km/h) (240 fpm (73 mpm)) | ||
| Reverse speed | 1.6 mph (2.6 km/h) (144 fpm (44 mpm)) | ||
| Productivity rate - estimated actual | 20,571 ft²/hr (1911 m²/hr) | 22,286 ft²/hr (2070 m²/hr) | 25,714 ft²/hr (2389 m²/hr) |
| ec-H2O productivity rate - est. actual | 23,124 ft²/hr (2148 m²/hr) | 23,680 ft²/hr (2200 m²/hr) | 27,323 ft²/hr (2538 m²/hr) |
| Aisle turnaround width | 59 in (1499 mm) | 59.6 in (1514 mm) | 61.6 in (1565 mm) |
| Maximum operating gradient | 2% | ||
| Solution flow rate | Low: 0.30 gpm (1.1 L/min), Med: 0.40 gpm (1.5 L/min), High: 0.50 gpm (1.9 L/min) | ||
| ec-H2O solution flow rate | Low: 0.15 gpm (0.57 L/min), Med: 0.22 gpm (0.84 L/min), High: 0.30 gpm (1.14 L/min) | Low: 0.22 gpm (0.84 L/min), Med: 0.33 gpm (1.25 L/min), High: 0.44 gpm (1.67 L/min) | Low: 0.22 gpm (0.84 L/min), Med: 0.33 gpm (1.25 L/min), High: 0.44 gpm (1.67 L/min) |
| Brush motor | 2-24 VDC, 0.75 hp (0.55 kW), 29 A, 220 rpm | ||
| Propel motor | 24 VDC, 0.63 hp (0.48 kW), 20A | ||
| Vacuum motor | 24 VDC, 0.46 hp (.34 kW), 14.3 A | ||
| Water lift | 34 in (864 mm) | ||
| ec-H2O solution pump | 24 VDC, 2 A, 1.0 gpm (3.8 L/min), min open flow | ||
| Automatic battery watering pump | 12 VDC, 4 A, 0.8 gpm (3.0 L/min), min open flow | ||
| Machine voltage | 24 VDC | ||
| Battery capacity | 4-6V 225AH C/20 Wet, 4-6V 260AH C/20 Wet, 4-6V 220AH C/20 AGM, 2-12V 183AH C/20 TPPL, 1-24V 90Ah Lithium-ion or 2-24V 90Ah Lithium-ion | ||
| Total power consumption | 66 A nominal / 1.6 kW | ||
| Battery Charger - on-board | 115-240VAC, 50/60Hz, 24VDC, 25A | ||
| Battery Charger - on-board (Lithium-ion battery model) | 100-240VAC, 50/60Hz, 24VDC, 41A | ||
| Battery Charger - smart off-board | 85-265VAC, 50/60Hz, 24VDC, 25A | ||
| Battery Charger - smart off-board (Lithium-ion battery model) | 100-240VAC, 50/60Hz, 24VDC, 27A | ||
| Protection grade | IPX3 | ||
| Sound pressure level LpA* | 67.4 dB(A) | 67.4 dB(A) | 67.4 dB(A) |
| Sound uncertainty KpA* | 0.8 dB(A) | 0.8 dB(A) | 0.8 dB(A) |
| Sound power level uncertainty LpA - uncertainty KpA* | 83.1 dB(A) | 83.1 dB(A) | 83.1 dB(A) |
| Machine vibration at hand-arm* | <2.5 m/s² | ||
| Ambient operating temperature | Min: 36°F (2°C), Max: 110°F (43°C) | ||
*Values per IEC 60335-2-72. Specifications are subject to change without notice.
Corrected an obvious misprint: down pressure for the 32 in (800 mm) Dual Disk model printed as "Low: -75 lbs / 34 kg" (now 75 lb (34 kg); 34 kg is 75 lb, and a down pressure cannot be negative).
Corrected an obvious misprint: "Lithium-ium battery model" printed in the on-board and off-board battery charger rows (now "Lithium-ion", as in the Battery capacity row).
General machine dimensions, capacities and performance - continued
| Model | 28 in (700 mm) Cylindrical Brush | 28 in (700 mm) Orbital |
|---|---|---|
| Length | 59.1 in (1501 mm) | 58.5 in (1486 mm) |
| Width | 30.7 in (780 mm) | 28 in (710 mm) |
| Height | 43.3 in (1100 mm) | 43.3 in (1100 mm) |
| Weight | 370 lb (168 kg) | 370 lb (168 kg) |
| Weight (with batteries) | 660 lb (299 kg) | 660 lb (299 kg) |
| GVW | 850 lb (386 kg) | 850 lb (386 kg) |
| Squeegee width | 46.6 in (1234 mm) | 41.3 in (1049 mm) |
| Solution tank capacity | 22.5 gal (85 L) | |
| Recovery tank capacity | 27 gal (102 L) | |
| Automatic battery watering tank capacity | 0.61 gal (2.3 L) | |
| Scrubbing path width | 28 in (700 mm) | |
| Down pressure | Low: 85 lb (38.5 kg) High: 120 lb (54.5 kg) | Low: 110 lb (50 kg) High: 170 lb (77 kg) |
| Scrubbing speed | 2.5 mph (4.0 km/h) (220 fpm (67 mpm)) | |
| Transport speed | 2.7 mph (4.4 km/h) (240 fpm (73 mpm)) | |
| Reverse speed | 1.6 mph (2.6 km/h) (144 fpm (44 mpm)) | |
| Productivity rate - estimated actual | 22,286 ft²/hr (2070 m²/hr) | 20,260 ft²/hr (1882 m²/hr) |
| ec-H2O productivity rate - est. actual | 23,680 ft²/hr (2200 m²/hr) | 21,527 ft²/hr (2000 m²/hr) |
| Aisle turnaround width | 59.6 in (1514 mm) | 59 in (1499 mm) |
| Maximum operating gradient | 2% | |
| Solution flow rate | Low: 0.30 gpm (1.1 L/min), Med: 0.40 gpm (1.5 L/min), High: 0.50 gpm (1.9 L/min) | |
| ec-H2O solution flow rate | Low: 0.22 gpm (0.84 L/min), Med: 0.33 gpm (1.25 L/min), High: 0.44 gpm (1.67 L/min) | |
| Brush motor | 2-24 VDC, 0.63 hp (0.47 kW), 23 A, 1500 rpm | 24 VDC, 0.75 hp (0.55 kW), 28 A, 2200 rpm |
| Propel motor | 24 VDC, 0.63 hp (0.48 kW), 20A | |
| Vacuum motor | 24 VDC, 0.46 hp (.34 kW), 14.3 A | |
| Water lift | 34 in (864 mm) | |
| ec-H2O solution pump | 24 VDC, 2 A, 1.0 gpm (3.8 L/min), min open flow | |
| Automatic battery watering pump | 12 VDC, 4 A, 0.8 gpm (3.0 L/min), min open flow | |
| Machine voltage | 24 VDC | |
| Battery capacity | 4-6V 225AH C/20 Wet, 4-6V 260AH C/20 Wet, 4-6V 220AH C/20 AGM, 2-12V 183AH C/20 TPPL, 1-24V 90Ah Lithium-ion or 2-24V 90Ah Lithium-ion | |
| Total power consumption | 66 A nominal / 1.6 kW | |
| Battery Charger - on-board | 115-240VAC, 50/60Hz, 24VDC, 25A | |
| Battery Charger - on-board (Lithium-ion battery model) | 100-240VAC, 50/60Hz, 24VDC, 41A | |
| Battery Charger - smart off-board | 85-265VAC, 50/60Hz, 24VDC, 25A | |
| Battery Charger - smart off-board (Lithium-ion battery model) | 100-240VAC, 50/60Hz, 24VDC, 27A | |
| Protection grade | IPX3 | |
| Sound pressure level LpA* | 68.3 dB(A) | 66.9 dB(A) |
| Sound uncertainty KpA* | 0.8 dB(A) | 0.8 dB(A) |
| Sound power level uncertainty LpA - uncertainty KpA* | 84.3 dB(A) | 83.4 dB(A) |
| Machine vibration at hand-arm* | <2.5 m/s² | |
| Ambient operating temperature | Min: 36°F (2°C), Max: 110°F (43°C) | |
*Values per IEC 60335-2-72. Specifications are subject to change without notice.
Corrected an obvious misprint: "Lithium-ium battery model" printed in the on-board and off-board battery charger rows (now "Lithium-ion", as in the Battery capacity row).
Machine dimensions
Dual disk model

| Model | Overall width (top view) | Length (side view) | Height | Squeegee width (rear view) |
|---|---|---|---|---|
| 26 in (650 mm) Model | 27.5 in (700 mm) | 58.5 in (1486 mm) | 43.3 in (1100 mm) | 38.3 in (973 mm) |
| 28 in (700 mm) Model | 29.5 in (750 mm) | 59.1 in (1501 mm) | 41.3 in (1049 mm) | |
| 32 in (800 mm) Model | 33.5 in (850 mm) | 61.1 in (1552 mm) | 46.6 in (1234 mm) |
Corrected obvious misprints in the drawing labels: the squeegee width for the 26 in (650 mm) model is printed as "38.3 in / 937 mm" (now 973 mm, as on page 43); the 28 in (700 mm) and 32 in (800 mm) models are printed as "26 in / 700 mm Model" and "26 in / 800 mm Model" in the width labels (now 28 in and 32 in, as on page 43); the width for the 32 in (800 mm) model is printed as "33.5 in / 800 mm" (now 850 mm, as on page 43). The table above shows the corrected values.
Machine dimensions
Cylindrical brush model

| Overall width (top view) | Length (side view) | Height | Squeegee width (rear view) |
|---|---|---|---|
| 30.7 in (780 mm) | 59.1 in (1501 mm) | 43.3 in (1100 mm) | 46.6 in (1234 mm) |
Machine dimensions
Orbital pad model

| Overall width (top view) | Length (side view) | Height | Squeegee width (rear view) |
|---|---|---|---|
| 28 in (710 mm) | 58.5 in (1486 mm) | 43.3 in (1100 mm) | 41.3 in (1049 mm) |
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